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All 435 Hanoi B&Bs / inns

Splendid Star Suite Hotel

3.5 of 5 Small Hotel   |   No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
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Ranked #36 of 435 Hanoi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Wyche West Mids
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235 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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West Mids
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is fantastic. The location is great, the rooms are spotless, amenities provided great, but the thing that makes the difference is the staff. They are just so friendly and accommodating. We stayed here for three nights in July 2014 and were so disappointed that they were full when we returned to Hanoi unexpectedly a week later. When the... More

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3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first hotel when we arrived at Vietnam. Splendid Star Suite Hotel is a very nice hotel with big rooms and friendly and helpful staff. It's just near the Old Quarter. It's on a small and quiet street. Good food at walking distance. We stayed here for 3 nights. I will recommend this hotel to other travellers, you will have... More

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Was this review helpful? Yes 2
Valkenswaard, The Netherlands
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 3 nights. We booked a family room, but due to circumstances our room was not available the first night, but they solved it perfect by assigning us two other rooms. The rooms are spacious, very clean and have good facilities. Breakfast is simple, but sufficient. Service at the hotel is very good. Very nice... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This was our second stay at this hotel and we were not disappointed at all. Nothing really had changed from two years ago. The staff were very helpful and could not do enough for us. I highly recommend the location, there are a lot of back streets and alley ways to explore, not to mention all the local food! The... More

Was this review helpful? Yes 1
Gedera, Israel
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our starting point in our family trip to Vietnam. Got there after a very long flight, exhausted and were greerted by the very friendly staff. They gave us a very spacious family room ( the exact one we booked). The hotel is located in a quiet area in the old quarter, about 13 min walking from the lake.... More

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Hanoi, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

every thing was perfect, the room, breakfast. tuan, hanna, lisa, all the boys and sam, they were all so very helpfull and kind. the location was perfect. the hotel helps to make the booking to sapa and to halong bay. they choose the best for us !!!!!

Was this review helpful? Yes 1
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 23, 2014

Staff could not have done enough for us in our 4 nights stay - including collection and return to airport 35 km away at no extra charge - great location - recommend lower floors at back of hotel - breakfast average

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Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

It was our first trip to Vietnam and this hotel was recommended to us by Australian friends. What a find! We booked with Sally and from the start, she was fantastic with all the emails and the booking. The hotel gave us a free pick-up from the airport and we were met by Jenny in the hotel foyer with a... More

Was this review helpful? Yes 1
Brisbane, Australia
14 reviews 14 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 19, 2014

This hotel is amazing! It is within walking distance to the old quarter as well as many of the major attractions in Hanoi. The staff are very friendly and are more than happy to help you out with anything that you require while you are in the city. They helped us to know our way around as well as arranging... More

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Orange, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 18, 2014

Splendid star suites is located next to the Cathedral in Hanoi, this makes it very central for exploring. The rooms were clean and well appointed but what makes this hotel stand out to me was the staff they could not have been more helpful and more pleasant. We had a large group of 12 people so some had to stay... More

Was this review helpful? Yes 1
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Additional Information about Splendid Star Suite Hotel

Address: No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Splendid Star Suite Hotel 3.5*
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Official Description (provided by the hotel)
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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