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All 432 Hanoi B&Bs / inns

Splendid Star Suite Hotel

3.5 of 5 Small Hotel   |   No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
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Splendid Star Suite Hotel
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87%
Ranked #36 of 432 Hanoi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
sandra g Hanoi, Vietnam
  • Overview
  • Reviews (227)
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  • Room tips (61)
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227 people have reviewed this hotel

Traveler rating
    136
    62
    19
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39
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Hanoi, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

every thing was perfect, the room, breakfast. tuan, hanna, lisa, all the boys and sam, they were all so very helpfull and kind. the location was perfect. the hotel helps to make the booking to sapa and to halong bay. they choose the best for us !!!!!

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Staff could not have done enough for us in our 4 nights stay - including collection and return to airport 35 km away at no extra charge - great location - recommend lower floors at back of hotel - breakfast average

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Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was our first trip to Vietnam and this hotel was recommended to us by Australian friends. What a find! We booked with Sally and from the start, she was fantastic with all the emails and the booking. The hotel gave us a free pick-up from the airport and we were met by Jenny in the hotel foyer with a... More

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing! It is within walking distance to the old quarter as well as many of the major attractions in Hanoi. The staff are very friendly and are more than happy to help you out with anything that you require while you are in the city. They helped us to know our way around as well as arranging... More

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Orange, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Splendid star suites is located next to the Cathedral in Hanoi, this makes it very central for exploring. The rooms were clean and well appointed but what makes this hotel stand out to me was the staff they could not have been more helpful and more pleasant. We had a large group of 12 people so some had to stay... More

Was this review helpful? Yes 1
Hobart, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is outstanding, the staff were always smiling and willing to help. The staffs English skills are amazing and they never stop smiling. We got off the train from Sapa at 5am and got to the hotel at 5:30am our room was not ready yet but they let us have a room that was unoccupied until our room was... More

Was this review helpful? Yes 2
Nha Trang, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We came a hole family of 5, warm and delayed from the airport and had the most friendly welcome from Hannah. Sit down and relax, we would like to offer you something to drink om the house, while you are waiting for me to check you in. We have never experienced so much hospitality from hotel staff before. Everybody was... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Melbourne
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Vietnam offers a different type of accommodation - all high rise as ground space is precious. So these skinny, tall buildings were quite novel. But service? I've NEVER had such genuine, dependable, AMAZING service as I received in this hotel, and in it's sister hotel Splendid Start Grand Hotel (in the road behind) - but I'll get to that. Rooms:... More

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Lennox head
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is without a doubt one of the best I have stayed at. Every single staff member was an absolute delight, particularly the lovely Mrs Jenny at reception. Location is great! Nice and central, close to everything. Room was great! Well kept and comfortable. Will be recommending this place to friends and family and will definitely be back!

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

After the first night where we were temporary housed in two separate rooms on the fifth floor and the hotel had power problems we had a great stay. Our family room was on the first floor and was very comfortable for the 5 of us. Staff were more than helpful and after 5 days felt like we were saying goodbye... More

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Additional Information about Splendid Star Suite Hotel

Address: No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Splendid Star Suite Hotel 3.5*
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more   less 
Number of rooms
10

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