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Hanoi Moment Hotel 2

#37 of 511 Hotels in Hanoi
Certificate of Excellence
42 Hang Cot, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam
Hotel amenities
Hanoi Moment Hotel 2
Best prices for: 1 room 1 guest
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Ranked #37 of 511 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
richfolley Cambridge, United Kingdom
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425 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was recommended by a friend who stayed last year. They arranged our airport pickup, Halong Bay trip & train reservations so made our introduction to Vietnam very easy. Comfortable hotel with helpful and friendly staff.

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brugge
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Perfect little hotel. Very clean, extremely friendly & helpfull staff, delicious restaurant and good price. Doesn't that sound ferfect ? Do not hesitate : when in Hanoi : book here ! If the rooms are too smaal, ask for an upgrate to a deluxe room. We had both !

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Carrabelle, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hanoi Moment Hotel- staff, services, dining and room were supreme. Our first visit... The room was spacious and comfortable. Location near other restaurants and night weekend market was convenient. Staff made reservations for bus trip to and from Cat Ba Island along with flight from Hanoi to Bangkok at a better value than we could find online. The super staff... More 

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Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel 2, responded to this review

Dear Carolyn S, Greetings from Hanoi Moment hotel, Thank you very much for choosing Hanoi Moment for your stay in Hanoi. We are pride to know that you have enjoyed our service. Exceeding your expectation and make you feel at home is our utmost priority goal. Your satisfaction and complementary are the prove that we are on the right track.... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel. Staff have been very nice. Tney book my two tours for Haloung Bay and Sapa. They made all arrangements for me. I appreciate a lot. If i go back to Hanoï i will go back there again. I had a very nice room. Thank you again to all the staff

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Hanoi_Moment_Hotel, Director of Sales at Hanoi Moment Hotel 2, responded to this review

Hi Rejean T, Thank you so much for your time reviewing us on Trip Advisor, It's our heart-felt gratitude that you have stayed with us. We are delighted to know that you have enjoyed our service here with us. We look forward to welcoming you back at Hanoi Moment hotel in soon future. Once again, thank you for choosing Hanoi... More 

Antwerp, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

friendly, custom oriented, personalised service. sober and very tastefull design. good quality matresses. avoiding big hotel's services such as meeting rooms, restaurants, fitness etc ... they can offer quality at affordable price.

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Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel 2, responded to this review

Dear Djoke, Greetings from Hanoi Moment hotel, It's heart-felt gratitude for choosing our service for your stay in Hanoi. We are proud to know that you have enjoyed your stay with us. We are trying our best to ensure all our guests are personalised attentive care. Your complementary convinces us that we are on the right track. Once again, thank... More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The 3 nights at Hanio Moments enhanced our trip to Vietnam. This modern decor hotel offers very clean rooms with mattresses and bedding that meet western standards. During two evenings at the restaurant we enoyed the great food and service from the exceptional staff, including Minh. When I admired a fruit sculpture, the chef did a short demo, to the... More 

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Hanoi_Moment_Hotel, Director of Sales at Hanoi Moment Hotel 2, responded to this review

Dear Linda E, Greetings from Hanoi Moment hotel, Thank you for your time sharing your memorable moments during your stay with us to our potential guests. We are so proud to know that you have enjoyed our service and that we could assist you with the tour arrangement. Once again, thank you for choosing us for your trip in Vietnam.... More 

Gold Coast, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first time in VietNam! My first time in HANOI! And I was definitely having a "Hanoi Moment" upon arriving at the Hanoi Moment Hotel! I had been so crazy busy with all our travels that I actually had done zero research on Hanoi, bar being set on doing the Ha Long Bay Tours which is not even IN Hanoi,... More 

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Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel 2, responded to this review

Dear Natalie-Monique L, Greetings from Hanoi Moment hotel, On behalf of our team, I would like to thank you for choosing our service for your vacation in Hanoi. It's great to know that you have enjoyed your stay with us. Your satisfaction is our utmost important goal. Your complementary is the stimulation for all our team here. Thank you very... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My friend and I had a very pleasant stay in this hotel. The hotel is small but the service was excellent as the staff were very friendly and they went out of their way to make sure we were comfortable and well taken care of. They were very attentive and were quick to serve our needs. Though at times, it... More 

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Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel 2, responded to this review

Dear Joosim, Greetings from sunny Hanoi, Thank you very much for staying with us at Hanoi Moment hotel, We are so glad to know that you have enjoyed our service. Your satisfaction definitely will be the motivation for me and our team here. We commit making all our effort to offer the best moments for all our potential guests. We... More 

Gold Coast, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the first hotel I stayed at in Vietnam and I am so incredibly glad that this was my first stopping point! It started my holiday off to a fantastic start! After a long flight, walking through these doors - I immediately felt at ease. The staff made it feel like home. ROOMS: were perfect for what we were... More 

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Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel 2, responded to this review

Dear Bemami, Greetings from Hanoi Moment Hotel, Wow, wow, wow, I am Lucas, on behalf of my team thank you very very much for your beautiful words toward our service. Your impression about Hanoi Moment hotel are thrilling us. We are really proud to be part of your memorable trip in Hanoi. This will be the motivation for our whole... More 

Adelaide, Australia
Top Contributor
437 reviews 437 reviews
123 hotel reviews
245 helpful votes 245 helpful votes
3 of 5 stars Reviewed February 24, 2015

The Hotel is in the old Quarter, so its a noisy area. Some rooms away from the road are quiet, but you do get noise coming up from the reception area. The rooms are just big enough for 2 people. Beds are comfortable. Bathroom is functional, but be careful as the water is set way to hot and can scold.... More 

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