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All 506 Hanoi hotels

Hanoi Moment Hotel 2

3.0 of 5 Hotel   |   42 Hang Cot, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam
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Hanoi Moment Hotel 2
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Ranked #33 of 506 Hotels in Hanoi
A recent review
4 of 5 stars reviewed 1 week ago
Dustytraveler87 Toronto
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388 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arranged a driver through the hotel to pick us up from the airport and were greeted by very friendly staff who helped carry our bags up to our room. The room we stayed in was comfortable and clean although no window views of anything. We absolutely loved the free buffet breakfast every morning as well as a menu you... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly n helpful staff everywhere, Cathy, Lucas on Customer Service, Thao Sales Manager, Min in Restaurant and also Hong and all the other staff cannot do enough for you. Restaurant had great food, we had the penthouse, so spacious, big balcony which overlooked the school, wat a sight at 5oc. This hotel is not disappointing, it is one of the... More

Was this review helpful? Yes 1
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is incredible. The rooms are very comfortable. The staff are incredibly generous and happy. Kathy was the main lady who looked after us and she went above and beyond! On our very last day we had an early flight and couldn't fit in breakfast. They insisted that they make us breakfast to take away. My boyfriend and I... More

Was this review helpful? Yes 2
Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a hotel that welcomes you with open arms and hearts you have come to the right place. Words simply cannot express what we felt when we stayed with our new found family at the Hanoi Moment II hotel. The staff are truly the most warm and caring people we met on our two week travels... More

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Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Hanoi Moments II for three nights and felt extremely well taken care of, the staff is very friendly and helpful in a heartwarming way. You can also organize tours with them, they help you to get your luggage on the train if needed etc. The Hotel is in a quieter corner of the old town (if... More

Was this review helpful? Yes 1
Airlie Beach, Queensland, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My friend and I came to stay at Hanoi Moment 2 Hotel for our reunion trip to Vietnam. We were also celebrating my friends birthday. I had relayed this to the hotel prior to our stay. On arrival, we were greeted by very friendly staff who offered us a seat and a complimentary mango juice whilst we waited for them... More

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Cardiff, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed 5 weeks ago

Spent two nights in this hotel with my girlfriend and we were delighted with our choice. Located in the north west of the old quarter, an easy walk to most places e.g Hoan Kiem lake. Clean, spacious, free wifi, a decent breakfast for free. Can't speak highly enough of the friendly and attentive staff. The manager booked our sleeper train... More

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The service staff at Moment hotel 2 was exceptional. They were welcoming and always smiling, but what was most impressive was the extra effort made by the front desk staff to engage with each hotel guest. We were asked how was our day, if we needed any help, if the room was ok, so on and so forth. They were... More

Was this review helpful? Yes 1
Bendigo, Victoria, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

We have been traveling for four months and have stayed at over 30 hotels in this time. The Moment Hotel will easily stand out as a gem in our memory. While the rooms are pleasant, spacious and airy, the Moment Hotel stands out more for its superb customer service. I think Cathy the travel and tour service person will certainly... More

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2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2014

From the first moment i entered the hotel the staff and especially the receptionist Kathy , gave me the feeling that i came home , they were very kind smile and welcome , i had a welcome drink and a map , they took my luggage and show me the room , the room was very clean big and nice... More

Was this review helpful? Yes 2
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Additional Information about Hanoi Moment Hotel 2

Address: 42 Hang Cot, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Moment Hotel 2 3*
Number of rooms: 25
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