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All 506 Hanoi hotels

Hanoi Moment Hotel 2

3.0 of 5 Hotel   |   42 Hang Cot, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam
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Hanoi Moment Hotel 2
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Ranked #34 of 506 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 3 days ago
janelizpin Auckland Region, New Zealand
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395 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel before and after our trip to Sa Pa, for a total of 4 nights, and can't recommend it enough. Of highest commendation is the staff friendliness and service ethos. We are a family with 4 kids, and had the double floored penthouse, which was excellent. Breakfast was something everyone looked forward to each morning, so... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Where to begin with Hanoi Moment II--THE most kind staff, great stylish rooms, ideal location. The hotel is right in the heart of the old quarter, and we found it to be a perfect location--we walked everywhere and were close to great restaurants, markets, and street food. Most notable, however, is the staff. They are amazingly nice, eager to help,... More 

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Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights and could not rate this hotel highly enough. From the initial booking confirmation and emails recommending trips nothing was too much trouble for them. They arranged airport transfers, booked our Halong Bay trip, stored our bags when we were travelling to other places, even sent a member of staff to purchase tickets for the water puppet... More 

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Stevenston, Scotland, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 2 weeks in Vietnam and staying at Hanoi Moment 2 hotel was a definite highlight of the full trip! It's situated in a perfect location in the Old Quarter. Welcome drinks on arrival and we were then introduced to the most accommodating and friendly staff in all of Vietnam! Special mention to the lovely Kathy who couldn't have been... More 

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel in a great location - close to everything. The rooms were spacious (stayed in a junior suite) and had everything we needed. But it was the staff that really made our stay so much more memorable. From the time we booked and planned our trip (at least 6 months out), Ms Thao helped us with everything -... More 

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Toronto
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2014

We arranged a driver through the hotel to pick us up from the airport and were greeted by very friendly staff who helped carry our bags up to our room. The room we stayed in was comfortable and clean although no window views of anything. We absolutely loved the free buffet breakfast every morning as well as a menu you... More 

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Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2014

Friendly n helpful staff everywhere, Cathy, Lucas on Customer Service, Thao Sales Manager, Min in Restaurant and also Hong and all the other staff cannot do enough for you. Restaurant had great food, we had the penthouse, so spacious, big balcony which overlooked the school, wat a sight at 5oc. This hotel is not disappointing, it is one of the... More 

Was this review helpful? Yes 1
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 1, 2014

This place is incredible. The rooms are very comfortable. The staff are incredibly generous and happy. Kathy was the main lady who looked after us and she went above and beyond! On our very last day we had an early flight and couldn't fit in breakfast. They insisted that they make us breakfast to take away. My boyfriend and I... More 

Was this review helpful? Yes 2
Melbourne, Australia
1 review
5 of 5 stars Reviewed October 30, 2014

If you are looking for a hotel that welcomes you with open arms and hearts you have come to the right place. Words simply cannot express what we felt when we stayed with our new found family at the Hanoi Moment II hotel. The staff are truly the most warm and caring people we met on our two week travels... More 

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Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014 via mobile

We stayed at the Hanoi Moments II for three nights and felt extremely well taken care of, the staff is very friendly and helpful in a heartwarming way. You can also organize tours with them, they help you to get your luggage on the train if needed etc. The Hotel is in a quieter corner of the old town (if... More 

Was this review helpful? Yes 1
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Additional Information about Hanoi Moment Hotel 2

Address: 42 Hang Cot, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Moment Hotel 2 3*
Number of rooms: 25
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Hotel Style:
#15 Family Hotel in Hanoi
#20 Romantic Hotel in Hanoi
#64 Business Hotel in Hanoi

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