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Gondola Hotel

#84 of 513 Hotels in Hanoi
Certificate of Excellence
3.5 of 5
Hotel website
31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
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Ranked #84 of 513 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 14, 2014
Theresa L Orpington
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338 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Gondola Hotel
See the most recent reviews
Orpington
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 14, 2014

We were in Hanoi for 2 nights and stayed at the lovely Gondola Hotel, we booked a deluxe room that was really spacious and comfortable with a lovely bathroom. The reception staff were very welcoming and helpful. Breakfast had everything that you wanted, eggs cooked anyway that you like. The location of the hotel is excellent as it is close... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Excellent staff and great clean place. Located right in the heart of the city and can pretty much walk to everything. This place was recommended by my sister and husband. They'd just returned from Hanoi. They were absolutely right, nothing is too much trouble for the staff who are ever ready to help and always with a smile. My wife... More 

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 7, 2014

Great location for visiting the old quarter. We stayed her for 4 nights over 10 days. They stored our luggage for the other days when we went off for overnight trips to Halong Bay, Sapa and Mai Chau. We also discovered they offered a service where we could book a room for 3 hours during the day when we returned... More 

Was this review helpful? Yes 3
De Pinte, Belgium
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 31, 2014

Perfect location for visiting the old quarter. Staff are very friendly and helpfull. Based on this I would give it the highest rating. Breakfast however is average and the airco in our room was clearly situated near the exit of the kitchen ventilation which made our room smelly. Overall I would not hesitate to stay here again.

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Quezon City, Philippines
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 31, 2014

We found this boutique hotel through our local travel agent in Hanoi. It's located in the Old Quarter, but it's in a relatively quiet area, away from all the noise and vibe of the Old Quarter. That means you get access to various restaurants and bars (there are many just around the corner), but the noise doesn't really reach the... More 

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Durban, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 29, 2014

We had 3 nights in this great hotel - staff friendly and kind and assisted whenever asked to, great breakfasts, clean rooms, big enough rooms to spread out in, access to restaurants, pubs, buses and taxi's was easy, shops close by with amenities necessary for travellers, access to internet and wifi, hot water, clean linen and towels, comfortable beds, TV,... More 

Was this review helpful? Yes 2
port macquarie
Top Contributor
105 reviews 105 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed July 24, 2014

We are already booked to come back two more times. We staff are so sweet lovely and helpful. The rooms are clean with a big bathroom. The breakfast comes with eggs done to your choice and a range of hot foods with the usual Asian soups, and then even a full dinner selection of roast spuds, and spaghetti and even... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 6, 2014

Very welcoming and helpful staff. Great location in Old Quarter near lake. Restaurants and shops close by. Had deluxe room which was roomy and air conditioned with king size bed and bath with shower over. Very comfy!! Would stay here again.

Was this review helpful? Yes 1
Mudjimba, Australia
Top Contributor
76 reviews 76 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 5, 2014

I was traveling with friends who had stayed at this hotel a couple of months ago so we stayed here. I found the rooms to be very small but modern and very clean. The air conditioner had a huge trouble keeping up with 36 degrees and 85% humidity, thus causing us poor sleep as we could not keep the air... More 

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Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 29, 2014 via mobile

My first impression was poor because I booked an airport transfer but no one showed up even though I had a confirmation email from the hotel. I waited about 25 minutes. However, after I called them they arranged one within 10 minutes so that was good. Later they said I should have confirmed, when I showed them the email they... More 

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