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All 508 Hanoi hotels

Gondola Hotel

3.5 of 5 Hotel   |   31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
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Ranked #77 of 508 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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304 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Terrific location, 2 minutes to the lake and right in old town near all the restaurants, cafes and markets. We had a smooth airport pick up, a warm welcome and our room, while small, had eveything....including the best shower we had in a long while. Exellent choices at the buffet breakfast.The reception staff were attentive and helpful and the rooftop... More 

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Las Vegas
Top Contributor
54 reviews 54 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night before our Halong Bay cruise and then for another night after our trip. The staff was more than happy to keep our bags while we were away. They also purchased tickets to the water puppet show for us while we were on the cruise and arranged taxis for us whenever we needed one. Breakfast... More 

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Melbourne, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We loved our stay at the Gondola Hotel. The staff were so friendly and helpful and the rooms were lovely and reasonably price. Great location a block from the beautiful lake. Would definitely recommend!

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Norway
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located in the old quarter. This is also the tourist quarter, and bars, restaurants, market and shops are nearby. We had a booking for a deluxe room, but was upgraded to suite. Not much to complain about there. The room was spacious with a double bed and a king size bed. Free wifi, and a couple of... More 

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Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 3 nights, went to Halong Bay and then returned for a night. The staff were unbelievably friendly and helpful, and it was all genuine. The location is great, right in the Old Quarter and close to coffee, ATMs, and shops. The bathrooms could be improved with the shower leaking over the floor, but that's the only... More 

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Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location and very friendly/helpful staff. Free wireless and very nice breakfast buffet. It's not the Ritz Carlton (the bathrooms are very nice but the tubs need to be caulked so that the place doesn't flood over!), but I recommend it whole-heartedly!

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Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spacious, clean rooms with friendly staff (one lady did take a shine to my husband)😊 Good buffet breakfast and the hotel central to everything touristy in the old quarter. Teens happy with the wifi here. Great views from the bar at the top of the hotel, though carpet is looking a little tired. No traffic noise can be heard at... More 

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Colombo, Sri Lanka
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

Thanks Annie for the excellent coordination of our trip. I would say Gondola hotel is the best among best with awesome amenities. We enjoyed Vietnam a lot because of Gondola hotel and it's staff who were very pleasant and helpful all the time.

Was this review helpful? Yes 2
Melbourne, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 9, 2014

Great location easy walking distance to everything in the old quarter. The staff are good especially the lady concierge. Breakfast was great, the room was huge and comfortable, good wi fi ,overall a good stay

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Contributor
20 reviews 20 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 6, 2014

It was a big and comfy room, with a big bathroom. It had all the necessity here. Despite all these , it had good wifi signal in every room. This was because the wifi transmitter was located inside the room itself. Besides that, it had a computer in the room, I could do some work with that computer as well.... More 

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Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
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Hotel Style:
#33 Romantic Hotel in Hanoi
#47 Family Hotel in Hanoi

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