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Gondola Hotel

3.5 of 5 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
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Certificate of Excellence 2014
Gondola Hotel
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Gondola Hotel
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293 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bunbury, Australia
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This whole section of Hanoi is amazing so it was great to find such a nice hotel within easy reach of so much that we wanted to see. It's a short stroll from the hotel to Hoan Kiem Lake and there are many restaurants and cafes to choose from. There is a quiet pub just up the road and, although... More

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Townsville, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We are so pleased we selected this hotel as it is in a great location, close to the lake but in a quiet street, away from the busy traffic. The courtesy car was ready for us at the airport and the reception staff greeted us with a welcome drink after our long flight. All the staff are polite and friendly... More

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Colombo, Sri Lanka
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel is simply amazing, we have nothing to worry when arrived at Noi Bai international airport, cab was there on time, we just got on and traveled to hotel. It's in very busy street on central location of Hanoi. Customer relationship manager Ms Annie Tran was there to help us from beginning, being flexible from attending to our queries and... More

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Geelong, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is a little piece of paradise in a great location of Hanoi, the restaurant has great views of the lake. Staff are excellent, rooms magnificent, very clean. Bottle water is supplied daily, 1 per person. Walking distance to the markets, shopping and many street food vendors. This hotel will defiantly be seeing me again next time I'm in... More

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Perth, Australia
20 reviews 20 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was so amazing. The staff are unbelievable - so attentive and helpful. They bother to learn and remember your names, and always greet and farewell you when you enter or leave. So willing to give you everything you need, and help you find your way. This was the only hotel where the concierge sat us down, gave us... More

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Long Crendon near Oxford
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in one of the few less busy streets in the Old Quarter the Gondola Hotel is an excellent choice. The staff are welcoming and helpful. The rooms are comfortable with wi-fi, water and fruit provided. Bathrooms are clean and everything works. Breakfast is good when first laid out but not everything is replenished. Dinner in the bar on the... More

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Burnaby, Canada
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

My friend (Ms Pablo) who always goes to Hanoi, stays at this hotel and recommended it. The place is tucked in a narrow street and could easily be missed --- but the hotel was nice and clean and I was not disappointed. The staff was friendly, cheerful and very accommodating. We had free breakfast daily, and it was varied enough... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We simply loved this hotel. Great rooms, great location, great service, great food. It was so convent to stay here. We could walk everywhere. There were great shops and restaurants in all directions. Everyday we would go out exploring and discover something new. A great hotel to base yourself at!!

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Qingdao, China
Top Contributor
50 reviews 50 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in this hotel 2 nights during our vacation to vietnam in Hanoi. It is located in the very busy old quarter, close to shops, restaurants, and the lake. The staff was friendly, good houskeeping, ok breakfast with bad coffee. The room/bathroom size were good, air conditioner was cooling down the room fast, large bed, but the bed spread... More

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Milan, Italy
Top Contributor
90 reviews 90 reviews
65 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 16, 2014

First of all, the staff is great, very helpful and kind. But so are the vast majority of people in Vietnam! Don't be fooled by the side street: the location is perfect, steps form Hoan Kiem Lake. The rooms are clean and comfortable, breakfast was excellent with a lot of choices. Just wonderful!

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Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gondola Hotel 3.5*
Number of rooms: 40
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