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Gondola Hotel

#121 of 537 Hotels in Hanoi
Certificate of Excellence
31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
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1 room 1 adult
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435 Reviews from our TripAdvisor Community

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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Room had everything you need,staff went out of their way to help,location perfect as you are in the middle of everything.nothing too much trouble.looked after our bags whilst we went to ha long bay. Would recommend for a stay in Hanoi.

Helpful?
Thank denchar2016
London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Staff at reception were incredibly helpful, especially the young lady on morning/afternoon duty. She went out of her way to make sure we had everything we needed. Location is perfect - very close to the lake and also has several shops and amenities nearby.

Helpful?
Thank Sktravel1990
Brisbane, Australia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at the hotel bent over backwards to help us. We were a group of 7 who came and went several times from the hotel. They stored our bags and didn't seem mind us taking over the back of their foyer each time we came back to the hotel. The rooms were French style decor, classy and very clean.... More 

Helpful?
Thank 64Leanne65
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel itself isnt the amongst the best that we stayed during our stay in Vietnam/Cambodia and I personally felt that the price point was a little steep in relation to the services that the hotel provided. Our room wasn't the best, the TV remote had been smashed, the room had a slightly unpleasant scent even before we had occupied... More 

Helpful?
Thank Rahul R
Illinois
Level Contributor
140 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Place was located near many major atraction to walk too. Enjoyed the place and the room was nice, staff was very friendly and helpful. Highly recommend this place, breakfast was very good. Small bar to sit and relaxed in the evening.

Helpful?
Thank Steven L
Bristol, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, great location, close or at least within walking distance, of pretty much all you would want to see or visit in the city. We arrived at 04.55, grubby and a bit tired, having traveled from Hue on the overnight train. The staff, who were happily sleeping behind reception, woke and let us in and managed to find us... More 

Helpful?
Thank jane-cosmic
Singapore, Singapore
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My stay at Gondola was very pleasant. I requested for an airport pickup less than 24 hours before my arrival, and they have been prompt in answering. Staff were all nice and friendly, all speak good English. They have a tour desk if you want to book tours with them (a bit more pricey compared to the tours offered outside,... More 

Helpful?
Thank Pearlqueen00
Da Nang, Vietnam
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Clean room, cheerful staff, convenience place, good breakfast. 200 meter to Hoàn Kiếm lake. 5 minutes walk to night market opening from 6pm to 11:45pm, light off. It is good to stay at every time of year.

Helpful?
1 Thank DanaMoonApartment
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved staying here. On a quieter street right next to the lake and the old town, this hotel was perfect. The staff were extremely friendly and helped with anything needed. The breakfast buffet offered Asian and Western breakfast options. The quality of the room fitout was beautiful even if the underlying quality was a little dodgy. Certainly had the luxurious... More 

Helpful?
Thank Kirsty C
Ottawa, Canada
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for a few nights only. Definitely the location is ideal for strolls around the lake and walkable to many other sites which is great. The staff very helpful and friendly. Breakfast was good for a budget hotel. But I did see mould on the grout in one of the rooms. And the door was not well insulated so... More 

Helpful?
Thank pantac
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