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All 489 Hanoi hotels

Gondola Hotel

3.5 of 5 Hotel   |   31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
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Gondola Hotel

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Ranked #50 of 489 hotels in Hanoi
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Michael B Montreal, Canada
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207 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Located on a quiet street next to Hoan Kiem Lake and the crazy bustling Old Quarter. The staff was exceptionally helpful arranging for other Vietnam hotel and internal flight reservations, giving first rate advice and prices. Typical large buffet breakfast. First night stay in fancy upgraded room, second stay in regular room that was just as comfortable if less fancy.... More

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Coffs Harbour, Australia
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Great little hotel in the middle of a dreary, dark, cramped, wet and cold city. Walk to the lake, lots of restaurants nearby and some good shopping if you have the time to hunt things down. Communication was excellent prior to arriving and english speaking staff gave us a lot of information when we arrived. We organised a trip to... More

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Auckland Region, New Zealand
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location near the lake in the old quarter. Nice large room , well equiped although a little mould or dirt on the walls. Staff are great and can book any tours you need Good value too. My only complaint is breakfast was very average

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new mexico
Top Contributor
150 reviews 150 reviews
38 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Gondola Hotel was our first stop on a three week trip through Vietnam and Cambodia. It is in the Old Quarter of Hanoi and very convenient to many local attractions such as Hoan Kiem Lake. This hotel had all the amenities that we found common during our trip i.e. flat panel TV, fridge and mini bar, WIFI, free use... More

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Shanghai, China
19 reviews 19 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Gondola Hotel, as most of the hotels in the old quarter, occupy a narrow lot in the small alleys of Hanoi. The staff at the reception was very helpful and friendly, they can book all kinds of tours for you, a driver for the day of just an airport drop off. Those extras are conveniently charged to your room. Good... More

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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I visited Hanoi for 5 days with my colleague. I stay Gondola for 2 days. I have to say its really located at a very good place. Just beside the most famous visiting place - Hoan Kiam Lake. Only 2 minutes walk to the beautiful lake. Very close to 36 streets. 24 hr convenient store, cafe, restaurant, bar, weekend night... More

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Johannesburg, South Africa
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you're starting your travels in Hanoi the Hotel Gondola offers the perfect welcome to what can be an intimidating city for first-timers. The rooms are a decent size, the beds really comfortable, the bathrooms spotless & thanks to a one-night upgrade to an executive suite, we got to experience the joy of a balcony - small as it was.... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has great reviews but upon arriving it was a big let down! Pros: Very friendly and helpful staff with fluent English,Excellent location short stroll to Hoan Kiem lake Cons: King bed was 2 single beds joined together, Balcony is a joke (Not a balcony,view of other hotel on other side of the road) , Below average breakfast, Outdated... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A lovely hotel, well appointed,very comfortable rooms. I have had many buffet breakfasts, but this one really delivers. The staff provide exceptional service and staying here is really a pleasure. The location is super convenient and I would have no hesitation in recommending this hotel.

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Saskatoon, Canada
3 reviews 3 reviews
5 of 5 stars Reviewed 5 weeks ago

Very nice hotel, excellent location. We stayed in a room overlooking the lake. Small but very clean room and bathroom. The hotel has nice restaurants and facilities. Breakfast was very good with plenty to choose from. Above all, the hotel has excellent staffs. They looked after our every need and comfort during our stay. The duty manager was extremely courteous... More

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Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Location: Vietnam > Hanoi
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #50 of 489 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gondola Hotel 3.5*
Official Description (provided by the hotel):
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 
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