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All 494 Hanoi hotels

Gondola Hotel

3.5 of 5 Hotel   |   31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
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94%
Ranked #61 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Johnbear50
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270 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has some of the best/friendliest staff we encountered on our trip to Vietnam. From the moment we arrived they were nothing but amazing and went above and beyond to make our stay in Hanoi enjoyable. They even stored our bags for us while we went to Halong Bay even though we were not staying here after our return.... More

Was this review helpful? Yes 1
Limassol District, Cyprus
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We where only here for a 2 days - This is in the heart of the old quarter step out and enter the craziness of this amazing city .... rooms great for what you pay size is not bad and bathrooms great !! room 501 worked well for 2 adults and 2 chldren

Was this review helpful? Yes 1
Orpington
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in Hanoi for 2 nights and stayed at the lovely Gondola Hotel, we booked a deluxe room that was really spacious and comfortable with a lovely bathroom. The reception staff were very welcoming and helpful. Breakfast had everything that you wanted, eggs cooked anyway that you like. The location of the hotel is excellent as it is close... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent staff and great clean place. Located right in the heart of the city and can pretty much walk to everything. This place was recommended by my sister and husband. They'd just returned from Hanoi. They were absolutely right, nothing is too much trouble for the staff who are ever ready to help and always with a smile. My wife... More

Was this review helpful? Yes 1
Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location for visiting the old quarter. We stayed her for 4 nights over 10 days. They stored our luggage for the other days when we went off for overnight trips to Halong Bay, Sapa and Mai Chau. We also discovered they offered a service where we could book a room for 3 hours during the day when we returned... More

Was this review helpful? Yes 3
De Pinte, Belgium
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Perfect location for visiting the old quarter. Staff are very friendly and helpfull. Based on this I would give it the highest rating. Breakfast however is average and the airco in our room was clearly situated near the exit of the kitchen ventilation which made our room smelly. Overall I would not hesitate to stay here again.

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Quezon City, Philippines
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found this boutique hotel through our local travel agent in Hanoi. It's located in the Old Quarter, but it's in a relatively quiet area, away from all the noise and vibe of the Old Quarter. That means you get access to various restaurants and bars (there are many just around the corner), but the noise doesn't really reach the... More

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Durban, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had 3 nights in this great hotel - staff friendly and kind and assisted whenever asked to, great breakfasts, clean rooms, big enough rooms to spread out in, access to restaurants, pubs, buses and taxi's was easy, shops close by with amenities necessary for travellers, access to internet and wifi, hot water, clean linen and towels, comfortable beds, TV,... More

Was this review helpful? Yes 2
port macquarie
Top Contributor
99 reviews 99 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 24, 2014

We are already booked to come back two more times. We staff are so sweet lovely and helpful. The rooms are clean with a big bathroom. The breakfast comes with eggs done to your choice and a range of hot foods with the usual Asian soups, and then even a full dinner selection of roast spuds, and spaghetti and even... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2014

Very welcoming and helpful staff. Great location in Old Quarter near lake. Restaurants and shops close by. Had deluxe room which was roomy and air conditioned with king size bed and bath with shower over. Very comfy!! Would stay here again.

Was this review helpful? Yes 1
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Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gondola Hotel 3.5*
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111 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style
#30 Romantic Hotel in Hanoi #46 Family Hotel in Hanoi #52 Business Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 
Number of rooms
40

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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