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All 494 Hanoi hotels

Gondola Hotel

3.5 of 5 Hotel   |   31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
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Ranked #53 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
vanjays Durban, South Africa
  • Reviews (252)
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252 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Durban, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We had 3 nights in this great hotel - staff friendly and kind and assisted whenever asked to, great breakfasts, clean rooms, big enough rooms to spread out in, access to restaurants, pubs, buses and taxi's was easy, shops close by with amenities necessary for travellers, access to internet and wifi, hot water, clean linen and towels, comfortable beds, TV,... More

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port macquarie
Top Contributor
90 reviews 90 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We are already booked to come back two more times. We staff are so sweet lovely and helpful. The rooms are clean with a big bathroom. The breakfast comes with eggs done to your choice and a range of hot foods with the usual Asian soups, and then even a full dinner selection of roast spuds, and spaghetti and even... More

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very welcoming and helpful staff. Great location in Old Quarter near lake. Restaurants and shops close by. Had deluxe room which was roomy and air conditioned with king size bed and bath with shower over. Very comfy!! Would stay here again.

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Mudjimba, Australia
Top Contributor
69 reviews 69 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was traveling with friends who had stayed at this hotel a couple of months ago so we stayed here. I found the rooms to be very small but modern and very clean. The air conditioner had a huge trouble keeping up with 36 degrees and 85% humidity, thus causing us poor sleep as we could not keep the air... More

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Tokyo, Japan
19 reviews 19 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My first impression was poor because I booked an airport transfer but no one showed up even though I had a confirmation email from the hotel. I waited about 25 minutes. However, after I called them they arranged one within 10 minutes so that was good. Later they said I should have confirmed, when I showed them the email they... More

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Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Gondola Hotel is beautiful, clean and modern, quite a huge contrast from the chaotic streets right outside. Its location is very central - right near Hoan Kiem Lake and Old Quarter where everything else is located. The Dong Xuan Night Market is also quite a few minutes walk away. The hotel staff is also very helpful with giving directions, booking... More

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Annandale, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Rooms were a nice size, tidy, with a firm bed. Staff very helpful and go out of their way to make your stay a comfortable one. Only complaint would be the rooftop bar which more resembles a greenhouse on top of the building with no aircon. However being in the heart of the Old Quarter a nice cool bar (and... More

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Senior Contributor
43 reviews 43 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 21, 2014

The hotel is located in a narrow street along with other small hotels and bars, near to the lake. It is very convenient and within walking distance of lots of good restaurants and smaller places to eat. Also of the water puppets show. Rooms (we stayed 3 times) are comfortable and very clean, although perhaps a bit on the small... More

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Syracuse, New York
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 13, 2014 via mobile

This was a beautiful small hotel hidden in the famous and hectic old quarter. The reception staff were so wonderful and welcoming and eager to visit with us and offer their services. We had a beautiful spacious room with a large bath with full bath and shower. The furnishings were traditional and very comfortable. Breakfast included was very ample and... More

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Newcastle UK
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 13, 2014

Stayed here three times recently and can thoroughly recommend it. The location is quiet but very handy for the old quarter and just by the lake which comes to life in the early morning as people congregate there to do their morning exercises. The rooms are good as are the facilities and breakfasts, but it is the staff that make... More

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Additional Information about Gondola Hotel

Address: 31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gondola Hotel 3.5*
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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style
#31 Romantic Hotel in Hanoi #42 Family Hotel in Hanoi #51 Business Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Gondola Hotel in Hanoi is exquisite merging between Italian spirit and Hanoi culture. Right in the heart of Hanoi Ancient Quarters, steps away from Hoan Kiem Lake and all other major sights of the city, this romantic boutique hotel is perfect for leisure and business guests. At Gondola Hotel we provide 40 glamour & elegant rooms where you can retreat into the peace and relaxation from the hustle and bustle of Hanoi. Full fill your enjoyment by dining on delicious Vietnamese and European cuisine at our Gondola Restaurant or relaxing in the stylist roof-top bar while admiring the picturesque panorama of Hanoi. Welcome to Gondola Hotel and allow us serve you with all of our professionalism and enthusiasm. ... more   less 
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