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Gondola Hotel

#91 of 522 Hotels in Hanoi
Certificate of Excellence
3.5 of 5
Hotel website
31 Hang Hanh Street | Hoan Kiem District, Hanoi 84 4, Vietnam
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Gondola Hotel
Best prices for: 1 room 1 guest
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Ranked #91 of 522 Hotels in Hanoi
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
maxrmit Melbourne, Australia
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361 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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Melbourne, Australia
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This place is excellent, my wife and I enjoy every single day we stay in this place. Nice staff nice room, really helpful tips, you will have few restaurants around but they close late. The restaurant in the house is not bad they have a delicious Vietnamese rice noddles soup that you will love. Highly recommended

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south africa
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We have just had a one night stay at the gondola hotel.the staff are friendly and the hotel perfectly located near the lake and the shops.the rooms were nice and clean and they serve a nice breakfast.they have a bar and a place where you can order food -on the roof deck.we didn't order anything so I can't comment on... More 

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Robina, Australia
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I check out tomorrow but can't say anything negative about this hotel at all. Try to get a room with a lake view and check out their rooftop bar, Cielo. Beers are 40,000 Dong($AU2.50) and the food is reasonable. Definitely try the spring rolls. They are a starter but you get six good-sized rolls that are delicious! All of the... More 

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1 review
3 of 5 stars Reviewed 1 week ago

Hotel located in good location. Morning shift staffs very good in English, really helpful and friendly. I booked for lake view but what i've got only 30% of lake view from small window. I can hear when somebody talking outside or walked pass my room but i can take it untill... On 20th night - specific to the night shift... More 

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Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

Not very big but more than enough, clean, Wifi in every room...near night market,(best on weekend), near ATM, 24hr mini market(shop n go)... warm welcoming... good service... good location... good rest :)

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Brisbane, Australia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We always refer to trip advisor when booking hotels and usually we find it pretty spot on, not on this occasion. The disappointment in this hotel was apparent as soon as we walked out the lift to go to our room. The corridors are drab, depressing and smell of cigarette smoke. As we had booked a suite with a balcony... More 

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Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Gondola has a great location in the Old Quarter and is near the lake. We stayed for several nights in May 2015. The staff is excellent and very friendly. Nice breakfast with a wide selection. The air conditioner in my room was not working 100% and the staff brought in an extra fan to circulate the air. We traveled... More 

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Wagga Wagga, Australia
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What a great little hotel in the old town of Hanoi. Well located with some views of the lake, this is a very clean hotel. The staff have some English and are most willing to assist where they can. The rooftop bar has great city views but it is very quiet up there and perhaps not as friendly as the... More 

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Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

A very clean and attentive hotel i ever stay. It should be rated 4 stars rather than 3. Room are clean, service best and food is very good. We really missed it. Nov is a good time to make a visit cos weather is so cool.

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Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

Lovely little property tucked away in the crazy streets of Hanoi. Great location for walking, not far from everything. We had a balcony room and would highly recommend, room was very spacious and the lovely little balcony was good just to poke your head out of in the morning - not very big though - two people standing was quite... More 

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Gondola Hotel H, Front Office Manager at Gondola Hotel, responded to this review

Dear Vikstar68, Thank you for your great review. We love hearing from our guests that have enjoyed their time with us, therefore I was really thrilled to read that you enjoyed your stay in all hotel aspects. Thank you also for the compliments directed towards our staff . I have passed on your kind words to the team in our... More 

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