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Hanoi Meracus Hotel 1

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11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
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Hanoi Meracus Hotel 1
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Hanoi Meracus Hotel 1
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821 reviews from our community

Traveler rating
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    5
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    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hanoi Meracus Hotel 1
See the most recent reviews
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 13, 2013

We can only say good things about the Meracus. The staff are excellent. We left our camera in a cab and they somehow managed to have this returned to us within 20 minutes. That is a miracle in Vietnam, especially with the Hanoi taxi drivers!! We stayed in the Junior suite, it was a lovely modern room and even had... More 

Was this review helpful? Yes 1
HungMeracus, General Manager at Hanoi Meracus Hotel 1, responded to this review

Dear our distinguished customer, Warmest greeting from Meracus Hotel! It’s absolutely delightful to see your feedback here after such a certain time since you left. Although your stay with us wasn’t very long, fortunately you had a memorable and comfortable vacation at Hanoi Meracus Hotel. Thank you very much for saying all the beautiful words about our place with your... More 

Amman, Jordan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2013

I stayed for 6 nights in the Meracus 2 in April, 2013, and this was the nicest hotel experience I have ever had. Accomodations extremely nice, breakfasts made to order and fabulous. I had pouched eggs and bacon most mornings and tried the french toast last day - both were incredibly yummy and the later served with shredded coconut and... More 

Was this review helpful? Yes 3
Hangzhou, China
1 review
5 of 5 stars Reviewed April 11, 2013

My experience with Meracus hotel could only be described with one word and that is 'unforgettable'. The hotel is located in a very convient area, where you can walk to many tourism sites. It also impressed us with their nearly perfect service as hotel professionals and locals. When we had unpredicable issue with the local taxi driver, they also kindly... More 

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Herts
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 11, 2013

Our favourite hotel of all that we stayed in during our trip round Vietnam. So glad we chose it. Staff were fantastic accommodating our 4:30am arrival as best as they could even though they were fully booked, letting us sleep on the lounge sofas and getting our room ready for us as quickly as they could - we were checked... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

Great service from this hotel in Hanoi! I loved Hanoi when visiting in March this year and I have been very lucky to book Meracus hotel.the hotel is in central location in Hanoi which allows you to go around the Old Quarter very easily and it's just 2 minutes walking from Hoam Tien Lake.The staff has always been very nice... More 

Was this review helpful? Yes 1
Manila, Philippines
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 10, 2013

This hotel is conveniently located in the Old Quarter. There is plenty of shopping and restaurants nearby. Our room in this hotel was spacious, clean and modern. My only complaint would be that there weren't any windows in our room (aside from one in the bathroom). The hotel breakfast was excellent and the coffee was some of the best I... More 

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Bangkok, Thailand
Contributor
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 9, 2013

Pros: • Faultless service Cons: • None to mention really; No fitness center, if that bothers you ProTips: • Stay Here!! You won’t regret it Check-in: Pleasant and painless Room: comfortable and Bathroom: Clean, new fixtures and Breakfast: Absolutely amazing. 5 Star service and a great selection of food Housekeeping: Efficient and pleasant Concierge: The most helpful concierge I’ve run... More 

Was this review helpful? Yes
Hamamatsu, Japan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 7, 2013

First time in Hanoi for my wife and me, and we stayed at Meracus for 10 days. The location was perfect for us as first time tourists, just on the edge of the chaotic but charming Old Quarter and a few minutes walk to Hoan Kiem Lake. We stayed in a Deluxe Room on the 5th floor. The room was... More 

Was this review helpful? Yes 2
Seattle, Washington
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 5, 2013

This was such a nice hotel to arrive at after the long flight from the USA. They picked us up at the airport and got us checked in quickly. The beds were very comfortable and the free breakfast was awesome. The staff was very nice and helped us book some activities and travel arrangements. The location of this hotel is... More 

Was this review helpful? Yes 1
West Hartford, Connecticut
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 3, 2013

Excellent location: in the old quarter but not buried in it, which made it easier for taxi pick-ups and drop-offs invvolving trips outside of the Old Quarter. Location was within easy walking distance Hoan KIem Lake and the French Quarter. Excellent service: best service we have ever received in a hotel. I would like to individually recognize Thai Tien Thanh... More 

Was this review helpful? Yes 1
HungMeracus, General Manager at Hanoi Meracus Hotel 1, responded to this review

Dear our valued customer, We cannot believe that you have been so impressed that a lot of thrilling compliments were written down for all the good things of our Meracus Hotel, and you even went to the details to praise particular staff members. On behalf of the whole team and certain people (named above), we sincerely thank you for such... More 

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