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Hanoi Meracus Hotel 1

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11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
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Hanoi Meracus Hotel 1
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859 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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Hanoi, Vietnam
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm visiting in Hanoi at least once in a month and I'm always (always) happy to come back to Meracus hotel, To the friendly and welcoming faces, to the beautiful, clean and comfortable rooms, the best location in Hoan Kiem, if you are planning to stay in Hanoi try to book a room early, usually the Meracus hotel is full,... More 

Was this review helpful? Yes 2
Richmond Hill, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room was beautiful and clean. Shower and bathroom also wonderful. The staff make the trip, they couldn't do more to help you have an enjoyable trip. Really nice breakfast also. Excellent location, right in the middle of everything, 2 minutes from the lake, steps from shopping. For the money, this hotel is far beyond worth it.

Was this review helpful? Yes
Sabadell, Spain
Level Contributor
100 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Meracus hotel for one night after our trip to Sapa. Our first hotel was booked out that night so we had to go elsewhere and now we regret not having booked at Meracus in the first place. Just at our arrival they served us a welcome drink (melon juice). The staff was beyond nice and the room... More 

Was this review helpful? Yes 1
Melbourne
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Love the breakfast, hotel, staff, room and especially shower!! Good value for money. Has everything you need. The breakfast changed on the two days we stayed there! Their French toast is amazing. The only thing I would say was difficult at times was flushing the toilet but it still wasn't that annoying. (Their toilets require you to hold down flush... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel made our overall experience that much better. They are professional, polite, courteous and deliver service with a smile. Their willingness to help us answer our million and one questions pertaining to Hanoi and things to do in the city demonstrated the pride they take in their city and their hotel. Everyone went above and beyond... More 

Was this review helpful? Yes 3
Hung T, General Manager at Hanoi Meracus Hotel 1, responded to this review

Dear our distinguished guest, We sincerely thank you for choosing Meracus Hotel for your recent stay in Hanoi, and we are highly glad to know that your expectation has been exceeded. On behalf of the whole staff, we are grateful to you for the wonderful comment being presented here, which meaningfully encourages and supports us on our way of development.... More 

Newcastle, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had one of the small rooms, and it was small, but this hotel is so lovely that the small room was not a problem. The hotel is a chic boutique hotel which is beautifully appointed and spotlessly clean. The location is excellent, being a few minutes walk from Hoan Kiem Lake and lots of restaurants. Breakfast choice was excellent... More 

Was this review helpful? Yes 3
Dubbo, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent experience staying at this hotel. Staff were fantastic, room was spotless and well appointed, breakfast was great. We really felt like the hotel was always making an effort for us to enjoy our stay. We were able to arrange a 6pm checkout (for a fee) on our last night which was so convenient re our onward train trip. I... More 

Was this review helpful? Yes 2
Shibuya-ku, Tokyo, Japan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I love this hotel. Location rocks, clean rooms and AMAZING staff. Will be our hotel of choice in Hanoi! We stayed in the standard and deluxe rooms. The deluxe is very nice but the standard has better noise insulation

Was this review helpful? Yes 3
Metro Manila
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From start to finish, excellent service. We booked via agoda.com, then emailed the hotel directly for particular inquiries regarding room rates, possible tours, and late checkout time. Always, the email response was prompt, courteous and met our concerns squarely. We stayed in a superior double room, which was clean, well-lit and comfortable, like the rest of the hotel. I even... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay at the meracus hotel. Staff were incredibly helpful and did everything in their power to make sure you had a good time. We also booked a tour to Sapa and Halong Bay with them. The halong bay cruise was amazing. A few things went wrong during our tour to Sapa, and the way the costumer... More 

Was this review helpful? Yes 2
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