I booked through booking.com and was promised a family room with a balcony with a city view and bathtub. When we arrived the room had neither of the two. The linnen was ok, the towels very old and some dirty. The bathroom NOTHING like the pictures but old and sort of disgusting. The breakfast was absolutely inedible, we ended just... More

We stayed here for just 1 night initially as we weren't sure what our plans were. They were fully booked the next day so we had to go to another place for slightly more. Having stayed in 3 different places in Hanoi and Halong Bay, this place is by far superior in terms of cleanliness, service of staff, relaxing atmosphere,... More

My wife and I stayed at the hotel for six nights. The staff were very helpful in helping us have a good experience in Hanoi. The rooms were comfortable and the hotel provided a good breakfast. The staff had excellent English skills, which made it easy for us to communicate and learn about Hanoi. We highly recommend New Vision Hotel.... More

We had a great stay at New Vision in Hanoi. We were upgraded to a big family room right at the top which was huge (we originally booked a standard double room). The staff were super helpful, bearing with our many questions about our travel options to get down to Hue (train vs bus dilemma!) and nothing was too much... More

This hotel is in an excellent location. In stands right in the middle of the old quarter. There is so much going on around. The staff were extremely friendly and helpful. Although the rooms were clean, this could be improved. The hotel needs updating and electrics are a bit iffy. We had a room on the first floor at the... More

Good Location with nice service, friendly and helpful staff. But the room facility as water heater too old need to improve. One of the plug inside our room keep tripping. The Hotel location is great, its just few mins walking distance to restaurant, and mart. Which is very convenient and easy to reach. Overall I would said its a satisfy... More

We stayed here for three nights as part of a package. The hotel is fantastically situated in the midst of the old quarter so getting around was quite logical once you got used to the location, noise and street etiquette! We were given a room on the top floor which had a small balcony opening up to a wall, however... More

The staff were very friendly and we got a breakfast when we arrived. Our room at the back had shutters so we never saw daylight, the electrics were dodgy,one of the plugs in our room kept flashing. The room was clean but definitely in need of updating.The breakfasts weren't brilliant. There were tea and coffee making facilities in the room... More

The hotel is situated in a good location in the old quarter of Hanoi enabling visitors to experience the real Vietnam. The hotel is not ultra modern and could do with some updating ie decor and electrics but this did not detract from a lovely holiday. The staff were very friendly and would go out of their way to assist... More