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Tu Linh Palace Hotel

Travelers' Choice award winner
No 2B Hang Ga, Hoan Kiem | Old Quarter, Hanoi 84, Vietnam
Hotel amenities
1 room 1 adult
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Tu Linh Palace Hotel
Tu Linh Palace Hotel
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605 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 5 nights over the New year period. The staff are very friendly. Some speak much better English than others. The first room we got put into was honestly horrible. This is obviously a problem room for them, because it had the door wide open when we arrived and very strong air fresheners. The damp smell was... More 

Helpful?
1 Thank Emma & G
123soton
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent value, good breakfast choices, clean spacious rooms. Staff very amenable and helpful to requests such as printing, directions, bar and restaurant choices etc. Highly recommend to other travellers.

Helpful?
1 Thank 123soton
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 6 nights in total in the honeymoon suite. Price was fair, location in old quarter very central and room was very clean. Service was excellent - Quyen and Ha do their best to make sure you are comfortable and your needs are met at all times. They can help you with booking tours, dinner reservations or general advice... More 

Helpful?
1 Thank Andrew G
Dublin, Ireland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Located right on the street in central Hanoi it is a stones throw from everything. There are 2 lifts in the hotel so no worrying about stairs to contend with which was a nice change. Bedrooms are spacious and comfy with a decent bathroom and I will miss the shower as it was the best I had experienced yet here.... More 

Helpful?
1 Thank Aly_Mack
Leicester
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here a while back but forgot to write a review and I think they deserve one. I'd highly recommend it to anyone visiting Hanoi. It's in a good location, rooms are really quiet. They are cute, quaint and well presented. The staff are an absolute credit to this place and created a great impression of Vietnam from the... More 

Helpful?
1 Thank LestaaRH
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 8, 2016 via mobile

Stayed in this hotel for 21 nights and the stay was enjoyable. The staff are so friendly that we are overwhelm and felt at home. The rooms are nice and neat, the breakfast is so awesome and delicious that we can often skip lunch (ate too much during breakfast haha) nice location easy to get around Nothing was to much... More 

Helpful?
1 Thank Ivan H
Chicago, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 5, 2016

This was the first place we stayed in Vietnam after a long plane journey. The staff was very friendly and very accommodating, and they helped us with maps, rides, and restaurants. The breakfast was decent, the coffee good, and the room comfortable.

Helpful?
1 Thank Megan J
Anh Quyen T, Manager at Tu Linh Palace Hotel, responded to this review

Hi Megan, We thank you very much for your time and your rating us. We fullly hope your memorable about Vietnam and your staying with us will last forever... Bring comfort and sastisfaction is our long term target. We're always looking forward to see you back here at Tulinh Palace hotel. More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

My Boyfriend and I went to Vietnam in November and the service and experience we received from Tu Linh Palace was exceptional. The hotel itself is in a fantastic location in the hub of the city, where the main sites are all walkable yet you are still far enough away from the tourist areas providing you with a more genuine... More 

Helpful?
1 Thank Abigail C
Anh Quyen T, Manager at Tu Linh Palace Hotel, responded to this review

Hi there, There is no words ti express how much proud to have you staying at our Tulinh Palace hotel. Your rating us will help and encourage our team keep up with our duties: make every single client's staying like home away from home. It is our pleasure to see you bak at Tulinh Palace hotel again. Wishing your all... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016 via mobile

Our first visit to Hanoi and Vietnam and the Tu Linh Palace was our first port of call. Great location in all the bustle yet quiet rooms. My daughter left a favourite t shirt in her room and they sent it via bus to Hoi An for us no charge. Nice. Stylish rooms and bathrooms too.

Helpful?
1 Thank Baloo B
Anh Quyen T, Manager at Tu Linh Palace Hotel, responded to this review

Hi Baloo, Your daughter should be very happy to receive her favorite Tshirt. We thank you very much for your time and your rating will help us a lot to do better job in future. From Anh Quyen andd team of Tulinh Palace hotel. More 

Washington, District of Columbia, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 2, 2016

We stayed here only one evening, the night before we left Vietnam to return home. The room was fine (although nothing special). Upon checking my credit card bill a couple weeks later, however, I found a strange charge there, posted on the day we checked out (in addition to the charge for our room). I wrote the hotel to inquire... More 

Helpful?
Thank Doug K
Anh Quyen T, Manager at Tu Linh Palace Hotel, responded to this review

Hi It is so pitty as we always make sure with every creditcard payment before process. We have check our email every 1hour and did not receive any email from you. Please take your time and double check as in our list, there is not your name and seem you were staying somewhere else than at Tulinh Palace hotel. Also,... More 

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