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Tu Linh Palace Hotel

Travelers' Choice award winner
No 2B Hang Ga, Hoan Kiem | Old Quarter, Hanoi 84, Vietnam
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Tu Linh Palace Hotel
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Ranked #29 of 512 Hotels in Hanoi
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506 reviews from our community

Traveler rating
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    15
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

We stayed for 3 nights in 2 different rooms. The rooms were cosy and clean but there were a couple of issues. Each night we arrived back from dinner to find a different cockroach in our room... The first night the hotel staff kindly got rid of number 1 for us. The next night we got rid of number 2... More 

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Swadlincote, United Kingdom
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We planned on staying eight nights but only did three and that was to much. Unfortunately the honeymoon suite was not up to standard at all. The rooms look very tired and shabby not cleaned add well as they could be. On arrival early mng like 2am a guy checked us in on his white pants he was asleep on... More 

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

A nice hotel, staff very welcoming and helpful especially Tim and May. They assisted with phone calls to other hotels, train bookings, taxis and Halong Bay tours. We lost our power adapter and they weere kind enough to give us a replacement. Nice clean bright comfortable room, good value for money.

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Beijing, China
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We first stayed at a luxury resort far from downtown - chosen by conference organizers - where they had to place earplugs in guest rooms, because the expressway was so loud at night, so coming to a quiet place right downtown was a relief. And we were very happy to have found this hotel. Yes, the room was small, the... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel was simply perfect so reasonable around $22 including breakfast! Very clean great shower, nice sizer bed and amazing staff! I am not exaggerating the staff are simply incredible. Quyen is such a sweet and kind lady, who will will really help you with your tours food and general questions. The man in the evening is also very kind,... More 

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Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We moved here from a less than adequate hotel and were very pleased that we did! Great, personable staff (especially Quyen), with at hand local information re: what to do and see, best bets for food, tour information, how to get around, etc. Very attentive to our needs - even going out at night to get some first aid supplies... More 

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff are professional, patient, well spoken and extremely helpful. The rooms are comfortable, clean and quiet. I am able to keep working productively on the little desk in there; They have air conditioning, and nothing is low quality or damaged. Wifi is good. Complementary coffee, water and fruit are available all day. I would have wasted so much time... More 

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Corvallis, Oregon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked two rooms at this hotel based on the Trip Advisor reviews and arrived late at night from the airport. In the first room, we walked in and saw a giant cockroach scurrying out of the way when the light was turned on. We would've moved, but they had no other rooms available, and we had prepaid through a... More 

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Helsinki, Finland
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The rooms are slightly tiny, but they are very nicely decorated and clean. The buffet breakfast is good value for money. The location is really good too, short walking distance anywhere. But the thing that makes Tu Linh awesome is their incredible service! They must have one of the most friendly staff I have met, who are ready to do... More 

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Hanoi, Vietnam
1 review
5 of 5 stars Reviewed March 10, 2015

Well worth the extra few dollars per night. The staff are warm-hearted and extremely helpful. They had no hesitation helping us get things done here in Hanoi. They did a great job of making it feel like home. The rooms are comfortable, clean and quiet. I am able to keep working productively on the little desk in there; They have... More 

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