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Essence Hanoi Hotel & Spa

Travelers' Choice award winner
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22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi, Vietnam (Formerly Essence Hanoi Hotel)
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Stay 4 nites & pay for 3!
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Essence Hanoi Hotel & Spa
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Essence Hanoi Hotel & Spa
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1,882 reviews from our community

Traveler rating
    1,744
    130
    6
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    0
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384
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (483)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Can't say enough about this hotel! But I'll give a few reasons why this hotel deserves this rating. 1. The breakfast - delicious and the service was amazing. 2. When we arrived back from ha long, they sat us down for a few minutes with refreshing drinks in the lobby while they cooled down our room! So thoughtful. All the... More 

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canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is located right in the middle of old quarter. Very modern and clean at very affordable price. Staff are very helpful. Only negative experience was that we all experienced itchiness with the bed sheet even though they are very clean. Will definitely come back again.

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Essence Hanoi is well situated in the old quarter. It's hardly a minute to the beer street and the street where you get silver jewellery. It's a 10 minute walk to Hoan Kiem lake. The area around the hotel is packed with tourists and souvenir shops. The service was excellent and the staff was always eager to help out. The... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Essence Hanoi was an oasis from the bustle of Old Quarter. The hotel is located in the midst of the shops, narrow streets, and incessant stream of motorbikes and cars. So getting into the action was easy. But inside the hotel, there was a calm and peace that was such a relief after a day of exploring the city. The... More 

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Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Airamyh, Thank you for choosing Essence Hanoi Hotel & Spa; it was a pleasure to have your family with us. I love the way you describe that Essence Hanoi was an oasis from the bustle of Old Quarter. We certainly agree, our hotel with its neighbourly charm and convenient location to all that Hanoi has to offer, finds us... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Fantastic location, lovely room, extremely friendly and helpful staff. I cannot fault this hotel. Step out straight in to the middle of a vibrant bar and restaurant scene at night, a great tourist spot for a daytime wander. I do not think you will get a better value for money hotel anywhere else.

Was this review helpful? Yes 1
Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Jonathan H, Warmest greetings from Essence Hanoi Hotel & Spa! Thank you for your short crisp all-encompassing review. We were extremely happy to know that you felt we represented ‘outstanding value’ for money. We firmly believe that good value goes hand in hand with delivering exceptional service and immaculate standards, couple with the beauty and charm of our Essence... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff were the best I came across in Vietnam.Hotel was good value.Nice location.Would go back no problem.The higher floors with balcony have great views over city. The staff were the best thing about the hotel and their English was extremely clear.

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Burlington, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have just completed trips in four SE Asian countries over the past three weeks. This hotel stands out as the best experience in all four countries even though i stayed in several five star hotels. No where did I have better service than at the Essence - all of the staff are exceptional but it was Lord at check-in... More 

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Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Cathy E, Thank you - Thank you - Thank you! We are thrilled to hear that you had an ‘lovely’ stay with us, we simply could not ask for better feedback. It truly was a pleasure having you with us as our guests and thank you for sharing your experience with others, I do appreciate the time you spared... More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

after a long flight from London, this place is so helpful and welcoming. It was definitely worth the extra 10 dollars for the upgrade to a larger room. The staff were so nice and for example arranged for us to have a room for a shower after we had checked out. There are few hotels that meet the standard of... More 

Was this review helpful? Yes 2
Drogheda, Ireland
Top Contributor
76 reviews 76 reviews
44 hotel reviews
200 helpful votes 200 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here during March and would highly recommend it on every level. We stayed in 2 different rooms due to a mix up with our booking but that wasn't something to get overly upset about and it was more than made up for. The Hotel itself is very nice, slap bang in the middle of the old quarter and all... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel offered Old style service, nothing too much trouble, The food excellent and we booked an extra night. We arranged a street food tour which was excellent and a trip to Sapa also excellent through the hotel. They made everything happen seamlessly, We will miss their hospitality.

Was this review helpful? Yes 2
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