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Essence Hanoi Hotel & Spa

Travelers' Choice award winner
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22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi, Vietnam (Formerly Essence Hanoi Hotel)
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1 room 1 guest
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Essence Hanoi Hotel & Spa
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2,045 Reviews from our TripAdvisor Community

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Traveler rating
    1,889
    145
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415
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (512)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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  • Spanish first
  • Any
English first
  • All months
    (2045)
  • Mar-May only
    (530)
  • Jun-Aug only
    (543)
  • Sep-Nov only
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  • Dec-Feb only
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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've been to Asia a few times, and I can honestly say that the Essence Hotel in Hanoi is the best place I've stayed. It isn't even just the rooms. The staff feel like family. It is without a doubt the best and most friendly service I've ever had at a hotel. There is nothing forced about their accommodating, polite,... More 

Was this review helpful? Yes 1
Madrid, Spain
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First of all, I have to say that we didn't stay at this hotel, but booked two organised trips here. After a morning wandering around Hanoi talking to travel agents, getting prices for the trips, comparing them, bargaining and going crazy, I remembered I had read a good review about this place and its tours, so we ended up here,... More 

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Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here for our first trip to Hanoi and were sooo impressed with the amazing service and excellent location. It is a short walk to Hoa Kiem lake and the area around is barricaded to vehicular traffic at night and becomes a pedestrian street full of hawkers and vendors. The breakfast buffet spread is not huge,... More 

Was this review helpful? Yes 1
Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Ben N, Warmest greetings from Essence Hanoi Hotel & Spa! From the entire team, congratulations on your wedding anniversary and thank you for choosing us as a place to celebrate such a special occasion. I am so pleased you liked the hotel and all we have to offer from customer service to quality guest amenities. Thank you also for... More 

Sunshine Coast
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We feel well qualified to recommend the Essence Hanoi Hotel to all prospective guests since this was our 3rd stay at this hotel. In 2012 we stayed for 12 nights, in 2014 for 18 nights and this year for 7 nights (also see our review on the Essence Palace Hotel covering our 7 nights there). Our Junior Suite 405 was... More 

Was this review helpful? Yes 3
Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear thirstygeckos, Warmest greetings from Essence Hanoi Hotel & Spa! Wow! What a wonderful review of our hotel, thank you! It was our absolute pleasure to have you with us as our guests and your personal recommendation means the world. We are simply delighted to hear that you had one more ‘superb stay’ at Essence! Our staff truly are our... More 

New York City, New York
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We usually check how many stars has got the hotel but for Hanoi essence Hotel it can be minimum 5 stars! We can compare it with the Taj Hotel in India. It is not about the amenities, it is all about the attention of "all" the staff. They are professional, dedicated, even for a family wi th young kids. We... More 

Was this review helpful? Yes 2
Essencehanoi, General Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Jpnewdelhi, Warmest greetings from Essence Hanoi Hotel & Spa! Given the comparison of many other 5* Luxury hotels, your awarding us your 'Amazing Place' makes me extremely proud to be General Manager of such a very, very special hotel. The finest compliment we could ever receive from one of our customers is when they recommend us to others, our... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I absolutely loved my stay at Essence. I was a solo female traveller and this was my first stop. The room was really lovely and quiet, a great place to relax after a long day in Hanoi, or for a quick pit stop during the day. The restaurant serves delicious food so I recommend a meal here, but also the... More 

Was this review helpful? Yes 2
Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear amysL9572XA, Warmest greetings from Essence Hanoi Hotel & Spa! Thank you for trusting me and my team with your solo break, we know how important these days away are for your first stop and I am thrilled that you enjoyed your time with us. Thank you again for not only writing your review but also describing exactly what we... More 

Melbourne, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

So glad we stayed here.. The hotel was lovely. The staff were very helpful and friendly. The breakfast was fantastic and the hotel was in the best location to stay at when visiting Hanoi. Would definitely recommend this hotel.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Essence hotel did everything for us to be happy. They manage all our trips to sapa, and both halong bay, with visits, guides ... they give you really good advice if you ask for! For our last day they give to us a free room to take a last shower and relaxing before the flight. The restaurant is very good,... More 

Was this review helpful? Yes 1
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I decided after a business meeting to spend 2 more days in Hanoi. So I moved from my 5 Star hotel which was a little outside to the Essence Hotel which is right in the middle of the old town. It starts with the check in, you sit on a sofa with a cool drink and the receptionist go with... More 

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The service and rooms in this hotel are excellent, the Essence Hanoi is in the heart of the old town and you can walk out of the hustle and bustle of all that surrounds it into a charming and high quality hotel. The staff went out of their way to help, and they booked our trip to Halong Bay and... More 

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