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Essence Hanoi Hotel & Spa

Travelers' Choice award winner
Hotel website
22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi, Vietnam (Formerly Essence Hanoi Hotel)
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Essence Hanoi Hotel & Spa
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1,949 Reviews from our TripAdvisor Community

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Traveler rating
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    137
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (493)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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    (1949)
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3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed for one night in th Essence hotel in Hanoi. The hotel is located in the old town of Hanoi. Staff is really very friendly and helpfull.we have got a very spacious room with the latest modern facilities. The breakfast was also very good and lot's of choices. We also mad use of the travel desk, who arranged for... More 

Was this review helpful? Yes 1
UK
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I booked a 3 night package at this hotel including one night on Halong Bay. We were picked up from the airport and driven to the hotel and - wow - what an experience to arrive in the middle of the chaos that is the old quarter into the cool sanctuary of the Essence Hotel. We were... More 

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Adelaide
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

When we first arrived in the old quarter of Hanoi we were a bit freaked out... If you've been there you'd understand, it's small, old, Extremely busy and rather overwhelming.. But this hotel is lovely, It doesn't have a pool (something my partner commented on a lot as he loves pools, and couldn't believe I'd booked a hotel without on... More 

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Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Loved this hotel for many reasons: the staff, the location, the spacious, clean room. It was all good.would definitely stay here again. We did not use the spa or eat in the restaurant but we did use wifi, it was great. Requested help from front desk staff and were well guided in their advice to us.

Was this review helpful? Yes 2
Mornington, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a double room for 3 of us staying here in June 2015. The Hotel was beautiful. The staff were excellent to deal with & talk to. Great food in the restaurant and breakfasts excellent. The position in Hanoi in the old quarter was fantastic. The hotel was an oasis for escaping the crazy-ness outside when needed..A sanctuary when... More 

Was this review helpful? Yes 1
Shanghai Region, China
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

What incredible service in the greatest part of Hanoi! The staff were incredibly helpful and friendly, always smiling and enquiring about you and your day. We stayed for 4nights and were so welcome. The travel desk was invaluable, porter and front desk staff were amazing and the rooms are fantastic! It's right next to the busiest corner of the old... More 

Was this review helpful? Yes 1
Darwin, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We loved thus hotel, outside the old quarter was crazy, busy, noise...but inside it was tranquil. We enjoyed the food and service was excellent... Rooms were small but felt like luxury. Airport pickup was reliable, and the staff remembered our names.. Well recommended.

Was this review helpful? Yes 4
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff at essence palace really excelled and at every poor unity would go over and beyond the call of duty. Fantastic position for getting around Hanoi old town and the lake. The room was laing windows though which we would habe loved, but I guess windows would be anice extra luxury in Hanoi. :)

Was this review helpful? Yes 1
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After a rocky start to our trip this hotel went above and beyond to help us and make our stay and commute to Sapa easy and enjoyable. Also good advice on everything from food, site seeing, transfers and medical. Restaurant food good but v pricey for Hanoi. We booked via booking.com and got a cheap room rate but it didn't... More 

Was this review helpful? Yes 2
Hong Kong, China
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A wonderful place with wonderful staff. Both Suzy and Tracy are absolute superstars and made us feel so welcome. The location is convenient and close to everything - walking distance to the lake and to some great places to eat. The room itself was clean and quiet, no problems at all! We tried the spa and enjoyed it, they currently... More 

Was this review helpful? Yes 1
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