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Essence Hanoi Hotel & Spa

Travelers' Choice award winner
Hotel website
22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi, Vietnam (Formerly Essence Hanoi Hotel)
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Essence Hanoi Hotel & Spa
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Essence Hanoi Hotel & Spa
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1,996 Reviews from our TripAdvisor Community

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Traveler rating
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    142
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (499)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1996)
  • Mar-May only
    (531)
  • Jun-Aug only
    (503)
  • Sep-Nov only
    (466)
  • Dec-Feb only
    (496)
All months
Victoria, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed today NEW

Beautiful hotel and best location right in the Old Quarter. Staff are very caring. Love the photos of hotel guests throughout the hotel. Yummy Creme Caramel puddings included in the breakfast buffet. Most comfortable bed ever.

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We spent 4 nights at the Essence Hanoi Hotel and Spa and it was a absolute delight. We would like to highly reccomend this Hotel, the facilities were of a high standard and the staff and service was outstanding and they went out of there way to accomodate us, we arrived from overnight train at 4.30am from Sapa and needed... More 

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New York City, New York
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a wonderful oasis of a boutique hotel located a short distance from the old town of Hoi An. The staff was extremely friendly and the room and hotel properly very clean and well cared for. The hotel has a very pleasant pool area and courtyard perfect for relaxing after a day of sightseeing in the town.

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Cambridge, MA
Level Contributor
41 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Although we didn't stay at the Essence Hotel, we did visit their spa on two separate occasions during our week-long stay in Hanoi. All the amazing TripAdvisor reviews are spot on. It is perfectly clear that this hotel trains all its staff (hotel, restaurant, spa) extraordinarily well. I don't know how they do it, actually. In terms of the spa,... More 

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Carrickfergus, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What can I say that hasn't been said before by other visitors it is truly a class hotel you will be looked after from the minute you arrive till you leave .I will not mention all the staff because they are all fantastic we arrived as guests and left as friends ..

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Boise, Idaho
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

OMG, Amazing location and service! We actually stayed at the Essence D"Orient, but it is essentially the same hotel as it is attached. We checked in after a long flight from the US, went for a stroll to get a feeling for the area as we had not been there before, then took a nap..We overslept and woke up at... More 

Was this review helpful? Yes 2
Level Contributor
9 reviews
5 of 5 stars Reviewed 3 days ago NEW

This place is awesome! The service was absolutely first class and never without a smile! The service and cleanliness and feel of each room we stay in far outweighed the price we were paying. You would pay over $300 back home for a room and service of this kind... We used this as our 'base' for all of our tours... More 

Was this review helpful? Yes 4
Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Victoria M, Thank you for such a charming review about your recent time with us at Essence Hanoi Hotel & Spa. Thank you for highlighting just how much our staff really do care about looking after our guests, from service, to knowledge, experience and just plain good manners. I have always said that to succeed in Hospitality, you really... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at Essence Hanoi Hotel 3 times over the last 2 years. Each time has been a pleasure. I enjoy the central location of the Hotel, right on Tha Hien street. There is only a short walk to anything in Old Quarter. The staff is always friendly and helpful and the rooms are really nice. On the lower... More 

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Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Lasse R, Warmest greetings from Essence Hanoi Hotel & Spa! Thank you for your kind review following your recent visit. As a regular guest I am thrilled that we have once again met your expectations, making your stay with us one to remember. I am delighted that the staff were amazing and as always, friendly and efficient. I will... More 

Glasgow, Scotland, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Based in the centre of Hanoi. Essence is very reasonably priced but offers 5 star service! Staff were so accommodating and could not have been more helpful. Rooms are clean and offer everything you need. Staff are helpful and ready to offer you advice. They are caring and want you to have the best experience in Hanoi.

Was this review helpful? Yes
Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Monica M, Warmest greetings from Essence Hanoi Hotel & Spa! Thank you for your comprehensive review, it is reviews like yours that spur us on to consistently overreach ourselves to delight our guests. I am particularly delighted to hear your comments on value as it is our business ethos to be transparent and reasonable in our pricing combined with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I am not a guest of this hotel and has just passed by this hotel while looking for some nice foods in Hanoi... Essence Cafe Restaurant is a fantastic place to dine in... the food like Chicken Rice Hoi An style is fabulous!!! The waitresses and waiters' service are very very very good!! Thumb up for their excellent service!!! We... More 

Was this review helpful? Yes 1
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