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Essence Hanoi Hotel & Spa

Travelers' Choice award winner
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22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi, Vietnam (Formerly Essence Hanoi Hotel)
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Essence Hanoi Hotel & Spa
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Essence Hanoi Hotel & Spa
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1,889 reviews from our community

Traveler rating
    1,750
    131
    6
    2
    0
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384
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

If you are wanting a bit of a splurge then DO IT. Everything about this hotel is amazing. The room was perfect and I had the most beautifully presented room service I have ever seen after arriving on a late flight. The staff were incredibly attentive, when I said (in passing) that I thought that the breakfast was a bit... More 

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Kuala Lumpur, Malaysia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in balcony suite on top floor, free wine, fruits..and a laptop in the room, too bad during my stay, Wifi is down due some reason hotel cannot avoid. Check in early, room is available, front counter Ms Suzy (if i not mistaken) explain a lot of info about places, restaurants, and useful tips about Hanoi, felt very warm... More 

Was this review helpful? Yes 2
Blenheim, New Zealand
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Overall a great little hotel, from the friendly greeting with towels and fruit juice to the room with lots of blossom spread around. Everything was clean, neat and user friendly. Bathroom was perhaps on the small size but hey your right in the middle of the old quarter.A small extender line over the bath would have been handy but we... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this great little hotel for a week starting 26th April on arriving in Vietnam and returned after travelling around Vietnam for five days, staying there from 10th May. We really enjoyed both stays and would highly recommend this hotel. It has a good location, right in the heart of the Old Quarter, yet our room was very... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel and location. Very helpful staff. Food was excellent and some items were made to order at breakfast so you could have what you wanted. We stayed intermittently - we left for Phong Nha National Park and Halong Bay and used this as our base. Staff made it very easy. We had a very early flight and the staff... More 

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england
Contributor
20 reviews 20 reviews
12 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a lovely place to stay! Although it's situated in the bustling old quarter, once inside, it is lovely and peaceful. Staff are absolutely fantastic, warm and friendly , very attentive and helpful. The rooms are spacious, very clean and nicely furnished and have a laptop and free wifi. We also had breakfast and there was plenty of choice, all... More 

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Australia
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here 2 nights before going to Halong bay. The hotel is in a great location in the old quarter so you can walk to explore around the old quater and the lake. All staffs are friendly, helpful...They also help us to arrange the tours in Hoi An for next weeks. The room was very comfortable and the staff really... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Perfect place to stay in Hanoi, staff is amazing, location is great (old quarter), rooms are very comfortable and the restaurant is delicious ! We also booked excursions with them to Trang Han and Ha Long and they were both great value! Will definitely come back again !

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Can't say enough about this hotel! But I'll give a few reasons why this hotel deserves this rating. 1. The breakfast - delicious and the service was amazing. 2. When we arrived back from ha long, they sat us down for a few minutes with refreshing drinks in the lobby while they cooled down our room! So thoughtful. All the... More 

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canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is located right in the middle of old quarter. Very modern and clean at very affordable price. Staff are very helpful. Only negative experience was that we all experienced itchiness with the bed sheet even though they are very clean. Will definitely come back again.

Was this review helpful? Yes 2
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