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All 490 Hanoi hotels

Essence Hanoi Hotel

3.0 of 5 Hotel   |   22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
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Ranked #3 of 490 hotels in Hanoi
A recent review
4 of 5 stars reviewed yesterday
Noelle A Singapore, Singapore
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1,433 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
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English first
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Perfect location, friendly staff and clean facilities. Added advantage for families: adjoining rooms and the possibilty to add extra beds. We had everything we needed. The hustle and bustle of the Old Quarter is at the doorstep. The breakfast buffet was a hit for the family as well. We also were provided with a room for a few hours for... More

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5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 2 nights here either side of a trip to Halong Bay. The hotel was in a fantastic location, really In the hub of the old town and it was easy to get around the town. The staff were excellent, always willing to help out, give directions, book trips and answer questions. The rooms were beautiful and clean. We... More

Was this review helpful? Yes 2
Sydney, Australia
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I have never experienced customer service as good as this before. The hotel itself is lovely - clean, well presented and the staff fall over to please you. We changed our plans and wanted to alter the dates of our booking. The put our room back on the market as soon as they could and re-filled it so we did... More

Was this review helpful? Yes 1
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We could not be happier with our accommodation in Hanoi. We've spent 3 days here and the stay has been perfect. The staff are extremely friendly and helpful. Their English is fabulous although it doesn't help out Vietnamese 😊. Rooms are crisp and clean with lots of small touches. If you call the front desk for assistance they will be... More

Was this review helpful? Yes 2
Siasconset, Massachusetts
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is just fantastic, absolutely nothing i can fault from clean, beautiful rooms and great bathroom. Highly recommend for couples and friends looking to stay in the heart of the Old Quarter. Thank you!

Was this review helpful? Yes 1
Perth, Australia
15 reviews 15 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for over a week while we were in Hanoi. The staff here are amazing, attending to your every need. My partner ruptured his eardrum on the plane trip over so we had to cancel our trip down to Hoi An. They were able to sort all of this out with the hotel in Hoi An,... More

Was this review helpful? Yes 4
Perth, Australia
Top Contributor
81 reviews 81 reviews
67 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything you read about this Hotel is true. Its unbelievable. Brilliant service,Brilliant Cafe,Brilliant staff!!! I really cant say enough good things. From the moment you arrive they swamp you to carry your luggage. Front staff are quick and efficient.Rooms are basic but clean,tidy and comfortable.They even provide a notebook computer.We had a family adjoining room.Perfect! The Cafe is simply superb.... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had such a great time at the essence hotel!! The hotel is in the center of hanoi, everything is near, so you can walk around the city and visit different things. The personal was very friendly and helpfully. They also booked a trip and the bustransfer to the next city for us. The room was beautiful and very clean,... More

Was this review helpful? Yes 3
Melbourne, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for a total of 3 nights at Essence in Hanoi and thoroughly enjoyed the whole "Essence" experience. From our first welcome by Jack to our departure we were made to feel very welcome by the wonderful staff. From tips with food to sightseeing they were extremely helpful. We were able to store most of our luggage during our... More

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed one night in this hotel. Very frequently, I am used to stay in airport hotel nearby Noi Bai Airpot but I did in thus hotel in this moment. Amazing! Guest room, food, almost everything was very nice. At any time, the hotel can be satisfied you 100%.

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Additional Information about Essence Hanoi Hotel

Address: 22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Essence Hanoi Hotel 3*
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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Hanoi #4 Romantic Hotel in Hanoi #4 Business Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Essence hotel ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily. ... more   less 
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