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Essence Hanoi Hotel

3.0 of 5 22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
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1,500 Reviews 5 of 5 stars
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Essence Hanoi Hotel
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Essence Hanoi Hotel
  • Overview
  • Reviews (1,500)
  • Photos (374)
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  • Amenities
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  • Room tips (384)
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1,500 people have reviewed this hotel

Traveler rating
    1,365
    128
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309
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (384)
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India
Top Contributor
50 reviews 50 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed today NEW

We checked into the hotel only for the last night of our trip to Vietnam. Well located in the old quarter, the hotel is neat and clean with efficient service. The restaurant serves very good and authentic Vietnamese food. the rooms are simple and clean. Was upgraded to a junior suite which was marginally larger and came with complimentary snacks... More

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Manchester, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

If you can, stay here when in Hanoi. We really enjoyed everything about our stay. The rooms were spacious and very clean as was the bathroom. The also had a free laptop for us to use! The staff were wonderful and welcoming and also arranged our trip to Halong Bay for a good price. The food in the restaurant is... More

Was this review helpful? Yes 1
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel provided some of the best service we received in Vietnam , they staff are so polite and helpful. The rooms are very comfortable and clean, I highly recommend this hotel. The location is also excellent, it is near lots of shops and restaurants

Was this review helpful? Yes 5
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at the Essence hotel for 4 days last week, I cannot find fault with this hotel at any level. The staff are the most friendly I have ever come across and I travel a lot, nothing was too much trouble for them, they were an absolute pleasure. The restaurant is excellent, the rooms lovely and... More

Was this review helpful? Yes 5
Cleveland Ohio USA
Top Contributor
77 reviews 77 reviews
50 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It is rare that a hotel whose rate hovers around $100 could offer such exemplary service. THe staff was more than just friendly and helpful, they were proactive and motivated…and it showed. We were given excellent guidance about everything from which custom tailor to use to taxi rates from Jack, Steve, Stephen, Sophie. We were given flexible hours to get... More

Was this review helpful? Yes 7
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for 7 nights, cannot fault it. Breakfasts involved anything you could think of and made at your request, eating inside or out in beautiful tranquil gardens. An extra delight is the relaxing pond at the back of the spa, almost like a secret garden with seating of various options. We had a set Vietnamese meal... More

Was this review helpful? Yes 4
Sunshine Coast
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have once again had the pleasure of staying at the Essence Hanoi hotel. Our first long stay was in 2012 and in July 2014 we booked in for 18 consecutive nights in a Junior Suite. The length of our stay is due to having our son, his wife and their 2 small children living in Hanoi. Obviously many of... More

Was this review helpful? Yes 9
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel. We stayed for 3 nights and were very impressed by the service. The hotel staff are very friendly and helpful. Chris (i think his name was) at the front desk was wonderful when managed a room for us to take a shower and relax after a long overnight train from Sapa. The rooms are so comfortable and tidy.... More

Was this review helpful? Yes 9
Hong Kong
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love, love, LOVE this hotel. I'm so glad I stayed here instead of splashing out on an expensive place. Through my work I have got to stay at some really fancy luxury hotels, but the Essence will firmly remain my favourite. You can see from basically every single other review why this place is amazing. The staffers are incredibly... More

Was this review helpful? Yes 7
Worthing, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel prior to our visit to Hoi An (where we also stayed in the Essence). The main advantage of the hotel is its location - you couldnt get more in the centre of the old quarter if you tried and believe me, its full-on as you come out of the hotel! If you havent been to... More

Was this review helpful? Yes 4
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Additional Information about Essence Hanoi Hotel

Address: 22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Essence Hanoi Hotel 3*
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Amenities

Hotel Style
#1 Family Hotel in #2 Business Hotel in #4 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Essence hotel ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily. ... more   less 
Number of rooms
22

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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