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All 501 Hanoi hotels

Essence Hanoi Hotel

3.5 of 5 Hotel   |   22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
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Ranked #7 of 501 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 2 days ago
upnorthin88 Birmingham, United Kingdom
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1,553 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for the first three nights of our honeymoon and we made the perfect choice. The staff are amazing and look after you as soon as you step out of your transport till the minute you leave. Communication prior to our arrival was good and they made special arrangements for my wife as a surprise when we arrived... More

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here as a family of 2 Adults 2 Children for 4 nights. We booked the Family Deluxe Room which consisted of two interconnecting rooms, one with a King Bed and the other with two singles. The rooms were very clean and tidy and the staff were absolutely amazing. In particular Jack at reception was fantastic (although the other... More

Was this review helpful? Yes 1
Sydney
Contributor
19 reviews 19 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Some people expect too much for too little. This place is absolute value for money in the right location. Sure I've stayed in plenty 5,6 &7 star hotels but very few times have the staff been so helpful and friendly. We were picked up at the airport (us$18 each way - about 1 hour) and dropped off at the front... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Essence Hanoi for two nights and feel confident in declaring it a must stay location. This is a hotel that prides itself on the service it offers, so consequently, even the smallest details are attended to. On arrival we were greeted at the airport by the hotel driver (booked via phone call that morning). We were... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here at the beginning of September for 3 nights and we would recommend it to anyone. Not only is the location ideal (5 mins to Hoan Kiem Lake & right in the heart of the bia hoi action), but the hotel and the staff were exceptional. The rooms were spotless and modern, and surprisingly quiet at night given... More

Was this review helpful? Yes 1
Oxford, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We decided to spend a little extra (£30/night) and booked the Essence for our first 2 nights of a 2 week trip in Vietnam. So glad we did - they totally took the stress out of arriving. The customer service was excellent - they helped us in booking our Ha Long bay tour (V'Spirit -highly recommend it), transport ($18 airport... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very friendly, helpful and considerate staff speaking excellent English; modern, clean, big-enough rooms (superior room) for good value; and a perfect location in the old quarter, just a few minutes walk down to the lake - what more can you want! (and I'm usually quite critical)

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a very good opt in Hanoi , all the staff are very helpful and friendly to anwser you all the question no matter is the transportation, sightseeing or where you can buy the good location food…also,the room is clean ,the food is also delicious!!! By the way, the location is also very convience for shopping and eating!

Was this review helpful? Yes 3
Nha Trang, Vietnam
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

To keep it short and sweet, this hotel offers a holistic experience to travellers staying here. Every aspect is covered in terms of facilities and comfort (except a gym, because I'm a nut), though the defining factor is the level of service. The staff are personable and witty, and come up with innovative solutions to issues confronting travellers. Special mention... More

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Amazing place to stay !!! Staff, service and location were amazing. Nothing was ever to much for them and always had a smile and wanted to have a bit of fun. The new spa there was amazing! I had a foot massage with cleanse and it was by far the best one I've had to date and that's anywhere in... More

Was this review helpful? Yes 6
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Additional Information about Essence Hanoi Hotel

Address: 22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Essence Hanoi Hotel 3.5*
Number of rooms: 22
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