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All 490 Hanoi hotels

Essence Hanoi Hotel

3.0 of 5 Hotel   |   22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
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Ranked #2 of 490 hotels in Hanoi
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1,282 people have reviewed this hotel

Traveler rating
    1,178
    98
    4
    2
    0
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268
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
chicago, il
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at Essence Hanoi Hotel on the front and back end of our stay in Hanoi and could not have been happier with the service, staff and accommodations. The rooms were clean and well kept, (the superior double is worth the minor upgrade!) which was a nice respite from the bustling streets. But it was the terrific staff that... More

Was this review helpful? Yes 1
Bangkok, Krung Thep, Thailand
2 reviews
5 of 5 stars Reviewed yesterday NEW

The first thing that impressed me about this hotel is that my inquires where promptly & clearly answered. We stayed in Hanoi for 5 nights,during that 6 days the hotel help us booked all tours and activities. We went on a Halong bay cruise with Paradise Luxury, watched a Catru concert ( Traditional Vietnamese Music), rode a rickshaw and more.... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at Essence Hotel in April 2014 on the recommendation of Trip Advisor. Fantastic location in the heart of Hanoi with everything of interest only a short walk away. Stayed here with several friends who all enjoyed the quality service offered by all the staff. My family stayed in a family room which was clean, spacious and very comfortable. During... More

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Sydney, Australia
Top Contributor
105 reviews 105 reviews
40 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

So often these boutique hotels show the 5 star chains what real service is. Essence Hanoi is an exemplar of that. The friendly, and competent service here is as good as you will find. The staff enjoy their work, go out of their way to help and are great at picking and responding to the level of formality that the... More

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Perth, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the time we started planning our visit with email communications to and from this great hotel, to the time we were waved off from the front door the service was fantastic. We only stayed 2 days, over a week with a trip to Sapa between, so it was really only a transit stop but what a stay it was.... More

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Cumbria
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights in March and thoroughly enjoyed it.. Located in the bustling old quarter great to get a feel for this wonderful city. Staff are so friendly, helpful and knowledgeable. Restaurant excellent We intend to visit again

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Athens, Greece
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am giving this hotel excellent 5 stars in all categories simply because I can’t give them 10. This is a 3 star hotel with a 5 star service and beyond. I have travelled throughout the world having stayed in hundreds of hotels and never have I encountered the hospitality and basic friendliness offered by this hotel which made you... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel was terrific! In the busy old quarter you have easy access to most sights. The staff were always smiling and helpful. They gave great advice and recommendations for restaurants etc. But they excelled themselves by holding our table booking for dinner even when we were an hour late from our tour of halong bay.

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great hotel in the heart of the old quarter of Hanoi. Ever smiling, always helpful staff. Everything you need. Good mix of Vietnamese and western style food in the house restaurant or the staff will recommend other good ones close by. Excellent rooms. I stayed a total of 4 nights in one week in late March 2014.. They deserve their... More

Was this review helpful? Yes 1
UK
Top Contributor
73 reviews 73 reviews
62 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Esscence hotel is on a narrow but busy street. the reception and all staff are very welcoming and helpful. The breakfast is very good as is the restaurant for evening meals. The hotel is within easy walking of the old quarter and the French quarter. There is lots of everyday life to watch on the street outside. The hotel... More

Was this review helpful? Yes 2

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Additional Information about Essence Hanoi Hotel

Address: 22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 490 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Essence Hanoi Hotel 3*
Official Description (provided by the hotel):
Essence hotel ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence Cafe opens daily. ... more   less 
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