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Essence Hanoi Hotel

3.5 of 5 22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
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Essence Hanoi Hotel
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Essence Hanoi Hotel
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1,585 reviews from our community

Traveler rating
    1,442
    135
    6
    2
    0
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331
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82
32
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ballarat, Australia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Two words... Stay here!!!! This is one of the nicest places I've ever stayed and mainly because of the wonderful staff. They know and seem to really care about you, from your day's itinerary to your life back home. They really make you feel special. Jack and Steven in particular were brilliant and I hope they are well appreciated by... More

Was this review helpful? Yes 2
Colchester, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We upgraded to the suite for $20 per night. Not 5 star luxury but for the price wonderful oasis very near centre of Hoi An. Great pool, absolutely amazing and incredibly friendly service - really the best service we had in Vietnam. Restaurant consistently great food - they know how to cook a steak - not the easiest for most... More

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Eden, Australia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at The Essence Hanoi Hotel for 7 nights in September 14. From the outset the staff were AMAZING..... so friendly, caring, helpful and fun. We booked this hotel specifically, due to the great reviews and was ever so glad that we did. From the outset the team at Essence really made our stay in HANOI. From our Check-in... More

Was this review helpful? Yes 4
Wanaka, New Zealand
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Myself and 2 children recently spent 3 nights at the Essence Hotel. Beautiful clean rooms, great breakfast and the staff were lovely and so helpful. We left to go to Sapa, then Halong bay ... they stored our luggage and on return they still remembered our names. Definitely recommend this hotel and travelling in Vietnam with children is a safe... More

Was this review helpful? Yes 3
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We recently spent 3 nights at the Essence Hotel: 2 nights there, a night at Halong Bay, then one more night at the Essence. We can't say enough about the hospitality of the staff members, from the front desk people to the dining room wait staff. Within the first day, everyone knew our names and what room we were staying... More

Was this review helpful? Yes 3
Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife & I stayed here in Aug 2014. We find all the staff members are very helpful & their services are second to non. Our stay included breakfast, which is excellent. There are both Asian & European continental breakfast. Yummy! The staff are so helpful & we came to know them by their first names. Joe, Eric & Tom... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

# Essence Hotel We stayed 2 nights in this hotel. Overall very pleased of my stay and we would recommend it. Key positives - excellent service from all different staff. Their level of English was high which made everything simple. They also took feedback very seriously. - super central location, right in the middle of the Old Quarter. Our room... More

Was this review helpful? Yes 2
Sway, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a great little boutique hotel in the old quarter, from the moment you arrive you feel like you are the most important guest they could have. The rooms are very clean, well furnished, the staff are smiling, knowledgable and could not do enough for us. This hotel is tucked down a small side street and you will experience the... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My sister and I stayed at Essence Hanoi in September 2014 and cannot recommend this boutique hotel in the Old Quarter highly enough. We so enjoyed the beautiful personal service extended to us, the friendliness and genuine caring of staff from front desk to restaurant to housekeeping was 5 star. Thank you Jack, Tom, Hung, Tracey, Susie, Chris and Huong... More

Was this review helpful? Yes 5
sydney
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in the hotel for 3 nights. This hotel is in the centre of the old quarter and is close to all the markets. The staff here are so so helpful and always seek to ensure guest safety even taking the details of taxis that pick you up. The rooms are modern and very comfortable and have excellent facilities.... More

Was this review helpful? Yes 1
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Additional Information about Essence Hanoi Hotel

Address: 22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Essence Hanoi Hotel 3.5*
Number of rooms: 22
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