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Real Hanoi Hotel

16C Trung Yen Lane, Dinh Liet Street | Dinh Liet Street, Hoan Kiem District, Hanoi, Vietnam (Formerly Real Vietnam Hotel)
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1 room 1 adult
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210 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We were really mislead by the photos online. When you entered The room there was a very strong mouldy musty smell which made us both cough. There was no window - only a curtain in front of a wall. We had booked 3 nights but only stayed 1. Mould on pillows and ceilings. Staff were kind but didn't have great... More 

Helpful?
Thank Greta T
1 review
5 of 5 stars Reviewed December 22, 2015 via mobile

I would really recommend this hotel. Staff is friendly and very helpfull, breakfast good (noodle soup or baguette, banana and drinks), clean rooms and perfect location (next to lake)! It was possible to check in earlier and I could use their shower after checking out.

Helpful?
Thank Janine H
Goole, United Kingdom
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 13, 2015

The Real Hanoi Hotel is located perfectly within the Old Quarter of Hanoi! Just a step outside the front door and you are in the midst of the beautiful chaos that is the Old Quarter. As a traveler I felt very well taken care of and assisted. The breakfast was exceptional and the service was above and beyond. I will... More 

Helpful?
Thank Scott O
Cheltenham, England, United Kingdom
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

The rooms are nice and clean, we stayed two nights and had fresh towels shampoo and our bins emptied etc (something that has rarely been happening the 3 weeks I've travelled SE asia) the breakfast was inclued in our stay and decent for what we paid. Location is right in the centre of the old quater down a little side... More 

Helpful?
Thank Becky L
RealHanoiHotel, Người quản lý at Real Hanoi Hotel, responded to this review

Dear Customer, Thanks so much for your staying at Real Hanoi Hotel. We are so sorry that you are not really happy with the Halong bay tour, but surely that you paid for what you get. Before you go, we assisted you with the full information and prices. Following your option we was happy to help you book the tour... More 

Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

Very Friendly Staff, Clean room, towels changed. Great for backpackers. Only disappointment was a trip to Halong Bay for 2 nights 3 days which was very disappointing, but I think the tour company is separate, and I wouldn't think the hostel would know about this. Just stay away from the trip!

Helpful?
Thank Clinicono
2 reviews
5 of 5 stars Reviewed December 7, 2015 via mobile

We were a party of 4 staying 2 nights at Real Hanoi Hotel. The beds were comfy, the price very reasonable and the staff incredibly friendly and helpful, helping us with everything we needed. We also booked taxis, overnight buses and a trip to Ha Long Bay through them. We also communicated via email before our arrival, which was really... More 

Helpful?
Thank Mari B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2015 via mobile

Good clean room. Wifi is good. Really good location. Staff are very helpful if you need anything. Staff were happy to serve breakfast earlier when we needed to head off early on buses, and held our luggage for us for a week whilst in Sapa. Very nice stay.

Helpful?
1 Thank Maddie G
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

Good clean room, breakfast included. Wifi good and great location for Hanoi. Hotel does laundry for cheap and staff very friendly and helpful if you have a problem / need advice. 24 hour reception and feel safe to leave big bags when we went on trip to sapa. Helped booking taxi to airport

Helpful?
Thank Paige E
Kielce, Poland
2 reviews
5 of 5 stars Reviewed December 1, 2015

Really Good room conditions, good price and location in Hanoi! I recommend you trip to Sapa and to Halong Bay which I bought in this Hotel - was really nice! I want to say Many Thanks to Mr TOM - receptionist guy, who is very helpful and always smiling! It has been a fantastic time, and I am delighted to... More 

Helpful?
Thank ola_ck
RealHanoiHotel, Tổng giám đốc at Real Hanoi Hotel, responded to this review

Dear Customer, Warmest greeting from Real Hanoi Hotel! Thanks so much for choosing us and It was really nice time to welcoming you at our hotel. Your sinsire recommendation was highly appreciated by our customer. wishing you all the best Mr. Duong More 

Level Contributor
6 reviews
4 of 5 stars Reviewed November 26, 2015 via mobile

Don't expect anything fancy or romantic. But the place has decent wifi and helpful staff. Price is good but the breakfast is extremely basic. Rooms are clean and okay in size, stayed here for a total of 4 nights with no real complaints. All in all its in a good location and worth it!

Helpful?
Thank Dean T
RealHanoiHotel, Manager at Real Hanoi Hotel, responded to this review

Dear Customer, Thanks so much for choosing us. I am very happy that you enjoying your stay. Hopping that will have chance to welcome you back to Real Hanoi Hotel while you travel to Hanoi. Mr. Duong - Hotel Manager More 

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