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Hanoi Holiday Diamond Hotel

3.0 of 5 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
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Hanoi Holiday Diamond Hotel
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Hanoi Holiday Diamond Hotel
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1,158 reviews from our community

Traveler rating
    979
    155
    19
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    2
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150
495
141
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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There are newer reviews for Hanoi Holiday Diamond Hotel
See the most recent reviews
Buenos Aires, Argentina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2013

The best of the hotel is the staff, friendly and helpful. The room and breakfast is very god. The location is ok if you wanna be in the middle of the tourist and commercial crowd but not if you want a tranquil quarter.

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Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed March 3, 2013

Our Family of 3 thoroughly enjoyed our stay at this hotel and we were extremely grateful for the service, friendliness, information ,help and the ability to store luggage in the hotel well after our stay there while we went to Halong Bay and also Sapa.Our triple room and the bathroom was clean and comfortable with little outside noise thanks to... More

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Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 1, 2013

There are so many reviews already praising this hotel! I agree with them when it comes to value for money, excellent breakfast with lots of choice and absolutely wonderful service. Yes, the rooms are comfortable, very clean and all have computer with speedy wifi in the rooms. It's in a nice part of the Old Quarter, a stone's throw from... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
82 reviews 82 reviews
69 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed February 28, 2013

We stayed for 3 nights so were picked up from the airport for free which was a bonus and a good first impression of this good-value Old Quarter hotel with its kind staff and honest ethos. We stayed over Tet and returned from Hanoi's fireworks and street celebrations to be welcomed into the bar for the hotel's own Lunar New... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2013

Staff are excellent, very welcoming and genuinely friendly Room are clean and adequate - was expecting a tiny room based on previous reviews but was fine. Breakfast is good - with western and asian options available location is good in the busy streets of Hanoi. 5-10 mins walk to the lake. I would definitely stay here again if visiting Hanoi... More

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2013

The good service already started before we travelled to Hanoi. The staff helped us out with organising a visa, and also booked us a ticket to Halong Bay and the water puppet show. Communication went very smooth and pleasant. Although the rooms are a bit small, it was clean, and everything was there and thought had been put into the... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 25, 2013

Having stayed in this hotel earlier in 2012, I returned with a group of senior relatives between 65 and 75 years old for a 4-night stay. An elevator and sufficient hot water for the shower were very important for us. As usual, everyone in the hotel took great care of us. We especially enjoyed the breakfast which we could order... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2013

Hanoi Holiday Hotel was a slight disappointment for us having read all the positive reviews. Staff is the biggest asset of this hotel and you can expect great service and immediately feel welcomed. Unfortunately the rooms were very small (we stayed in Executive room) and beds were uncomfortable. Breakfast was hit-and-miss ranging from delicious French toast to hard boiled “poached”... More

Was this review helpful? Yes 3
Minh P, Manager at Hanoi Holiday Diamond Hotel, responded to this review

Dear readers, Thank you all of you for sharing your experience about our hotel on this site.We know that listenning to your comments is a good way to improve ourself.We respect every of your single review. Thanks Ms Maaria ,We appriciate your contribution idea for us and we are sorry for any inconvinence you encountered during your stay with us.We... More

Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 20, 2013

The service at this hotel really is breathtakingly good. From the second you walk in until the moment you leave, nothing is too much. They could teach most 5-star hotels a thing or too! I'd highly recommend this hotel to everyone that visits Hanoi. It's an absolute bargain!

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2013

Had a wonderfull stay at this hotel . Staff are friendly and put you at ease from the moment you arrive. rooms are clean and comfortable.Throughout our stay the staff were incredibly helpful.Thanks to Cherry ,Dee and Jenny for making our stay a memorable one.

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Additional Information about Hanoi Holiday Diamond Hotel

Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
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