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All 490 Hanoi hotels

Hanoi Holiday Diamond Hotel

3.0 of 5 Hotel   |   5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
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Ranked #17 of 490 hotels in Hanoi
A recent review
4 of 5 stars reviewed today
  • Reviews (1,037)
  • Photos (250)
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  • Room tips (159)
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1,037 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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English first
5 reviews 5 reviews
4 of 5 stars Reviewed today NEW

The staff at this hotel are great, they helped us sort out train tickets, halong bay tour, taxis and even called the hotel at our next destination to arrange a pick up. This made our stay much more enjoyable after a long plane journey. The room we had was quite small but clean. There was a smell of smoke in... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My friend and I stayed at the sister hotel (Holiday Gold) initially for one night, the service was great there also but we didnt quite get wowed by the room, after finding out Holiday Diamond was close by, we decided to switch hotels. Holiday Gold was so apolegetic about our room (there was nothing wrong with it really, we were... More

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Auderghem, Brabant, Belgium
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The service is excellent, rooms are impeccable, wtih computers and an excellent connection to internet, tv. The staff at the reception (and also at breakfast) are very friendly and helpful. We booked a night train through them from Belgium and it was all arranged on time. Breakfast is varied and delicious (plates of fruits, toasts, eggs, "phö", ...). At the... More

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Minh P, Manager at Hanoi Holiday Diamond Hotel, responded to this review

Dear all of our valued guests , Working in this hospitality business for a long time,We understand that your support plays a very important role in the success of every hotel.Also,your encouragement acts like a motivation for us to contribute the best for our job. It is shown through a lot of your positive comments on this website about our... More

Kuala Lumpur
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We found this hotel from Tripadvisor and booked 3 nights stay with them. We also booked trips to Sapa and Halong through them. True to the words by fellow reviewers, Jenny was extremely accommodating with our requests and she even recommended some of the places to see and eat! What I like is the location of the hotel, which is... More

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Melbourne, Australia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Hotel is very good value. It is comfortable and has breakfast included. Staff were amazing !!! Nothing was ever a problem. We booked a Sapa tour and a Halong Bay tour through the hotel and the service was exceptional. Never had a bellboy escort us to a station / train carrage ever before. The hotel staff even stored our bags... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in Hanoi twice before and after a visit to Sapa. Upon our arrival on our first visit we were greeted by Candy who spoke English quite well & recommended a number of restaurants & coffee houses - all were excellent. Upon our return on our second visit our train from Sapa broke down and we missed our trip... More

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Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were recommended to this by some travellers we met in Halong Bay. We weren't sure what to expect but the moment we arrived, the staff were amazing, all smiling and helpful. The rooms are spanking clean, light and airy. The rose petals they put in the bathroom and on the bed were very romantic! Breakfast is included... great taste,... More

Was this review helpful? Yes 2
16 reviews 16 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

- Well located in the Old Quarter - Most friendliest and helpful staff. Special thanks to Candy / Hannah / Cherry! - Hotel arranged our tour to Halong Bay - Best exchange rate offered by the hotel - Nice, bright, clean room - Value for money breakfast - One of the nicest hotels we have stayed in

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

It is located in a very animated quarter. The staff is very cool and professional and will give you very good advice about what to see in Hanoï and what trips to take around the city. The hotel is very clean and the rooms are comfortable. You should really try this hotel!

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sydney australia
16 reviews 16 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed at the Holiday Diamond for 4 nights in early June. what a terrific value for money hotel. the staff are very helpful and always smiling, breakfast was good and the rooms , while basic were clean and the beds comfortable. the location is excellent and its an easy walk to anywhere in the Old Quarter and Sword Lake... More

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Additional Information about Hanoi Holiday Diamond Hotel

Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#8 Family Hotel in Hanoi #14 Romantic Hotel in Hanoi #67 Business Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
A brand new hotel that features 35 luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more   less 
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