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Hanoi Holiday Diamond Hotel

Travelers' Choice award winner
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5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
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Hanoi Holiday Diamond Hotel
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1,410 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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English first
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    (381)
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Nenagh, Ireland
Level Contributor
7 reviews
5 of 5 stars Reviewed yesterday NEW

we checked in for 2 night and couldn't have met nicer people. They were so helpful to us form bookin accomodation to trips and buses. Also we did a few trips during that week to sapa and halong bay and even though we were checked out they let us use shower facilities and leave our bags there for 5 days.... More 

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England, United Kingdom
5 of 5 stars Reviewed 3 days ago NEW

Fabulous hotel. Stayed here for 2 nights with my boyfriend while travelling through Vietnam. + Staff went out of their way to help - very friendly and speak great English! + Booked the Halong Bay trip hassle free - we managed to get the best room on the cruise without paying what we should have + Fabulous room - quick... More 

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Wyong Creek, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can sincerely endorse all the enthusiastic reviews of this hotel. Excellent location, well appointed comfortable rooms, great breakfast. But the Holiday Diamond's winning card is undoubtedly the friendly helpful people who make sure that the guests are helped with efficiency and patience. On my next visit to Hanoi this hotel will be my base.

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Washington, DC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is nice an clean and the rooms are comfortable. It is what you get at a good 3 start place in Vietnam. But the staff is what makes the hotel excellent. They take care of you and are some of the happiest people I have ever met. They were all great but Hue and Hannah stood out to... More 

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Reno, Nevada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at the hotel at 8 a.m., way before our check-in time, and everyone at the front desk scrambled to get us a room. We had full intentions to drop off our bags and wait for our room hours later, but were so happy they could have something for us so we could rest. While we waited, one of... More 

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Spain
2 reviews
4 of 5 stars Reviewed 1 week ago

Staff and hotel- We were here for one night and they helped us with everything. We arrived at 2 a.m and they were waiting for us, with our clean bedroom, AC on, towels..you even have a computer in your room. We woke up at 7 a.m and told them we wanted to go to Ha Long Bay on a cruise... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Thanks a lot, we really enjoyed our three days stay at your hotel! The service, the stuff, the room, the breakfast and everything was fantastic! We love it! Thank you very very much. We appreciate it loads.

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Edinburgh, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Nice friendly small hotel in the old town. Great location for eating out and nightlife and only 15 mins walk to the city center. Staff were very friendly and able to arrange airport pick up/drop off, Halong Bay trips, sightseeing, etc. Better than average breakfast, clean and cool rooms. I would stay here again and it's a great budget choice.

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Oslo, Norway
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived here after 20 hours of travelling, and was welcomed with open arms by the staff. As this was our first meeting with Vietnam, our first impression could not have been better. The room was nice and clean, with good AC, fridge, a big tv, and a computer we never tried. The room was a little on the small side,... More 

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Belgium
2 reviews
5 of 5 stars Reviewed 1 week ago

They are 24 hours happy to help you with ANYTHING. This staff was SO nice, not because they have to, but just because they want to. We stayed here 4 nights, the beds were incredibly comfortable. Soft pillows, nice shower, great AC, they even had a TV and computer (really good as we needed to work),... The breakfast is amazing,... More 

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