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Hanoi Holiday Diamond Hotel

Travelers' Choice award winner
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5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
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Hanoi Holiday Diamond Hotel
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Hanoi Holiday Diamond Hotel
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1,348 reviews from our community

Traveler rating
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    176
    20
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    2
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165
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for four nights. It's right in the heart of the old quarter and a stone throw away from brilliant dining and shopping facilities. What made our stay here was the hospitality. The first day we arrived we got in at about 5am - check in wasn't until 1pm. The night manager gave us a room to sleep... More 

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Chennai, India
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel in three installments as we were visiting various places in Vietnam based out of Hanoi. Undoubtedly, this hotel can boast of providing one of the best services in its category. Each and every staff at the reception( I am not taking names as I might leave out somebody) were very knowledgeable and knew what customer... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed here twice in total 4 nights. We had a very nice room which was pretty quiet. The hotel staff was very helpful and friendly. The breakfast was good as well. Right in the middle of the old quarter We would come back for sure.

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Newquay, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

As a solo traveller I was attracted to this hotel by the excellent reviews about the staff. I was not disappointed ! Nothing is too much trouble for them. They go above and beyond to assist you in any way possible. The bedrooms are clean with very comfortable beds, good air con and wi fi. Breakfast was always served with... More 

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Brighton, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was without a doubt the best service we received in all of Vietnam. The receptionist, the travel desk, the guys in the lobby carrying up my mother in laws bags, absolutely fantastic. Huge smiles all around. The rooms were lovely, we got a free upgrade to rooms with windows (which we requested when booking) and lovingly decorated. Our room... More 

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Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel was definitely worth it's price. The rooms were nice, clean and everything you need. The good part with this hotel that makes it outstand from the others is the staff. They were truely helpful. Even if it was tips where to go in the city to help you book a trip, they knew everything. The location is also... More 

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Pune, India
1 review
5 of 5 stars Reviewed 1 week ago

Don't hesitate to book this hotel as your money will be valued. Stayed here for 2 nights and then visited 2D1N Halong Bay. Very near to local sight seeing places and the staff will guide you for all your queries.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights, loved the location, staff was very helpful and arranged for us a Halong Bay tour and a private car to the airport. And the breakfast was one of the best we had during our 3 weeks in Vietnam.

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Nakhon Ratchasima, Thailand
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location in the Old Quarter. The staff are among the friendliest and most helpful that I have met anywhere. I have no hesitation in recommending this hotel to others. The wifi is good and they give you a very useful map of Hanoi with attractions, good restaurants (for various budgets), reliable taxi companies, banks... More 

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

During our stay at the hotel, the staff were very friendly and helpful throughout. They can speak English rather well so we had no problems with communication. Room was very clean and attitude of the staff were very good (: They are also very knowledgeable and know the directions around the old quarter well. Price is reasonable and I wouldn't... More 

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