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All 493 Hanoi hotels

Hanoi Holiday Diamond Hotel

3.0 of 5 Hotel   |   5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
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97%
Ranked #19 of 493 hotels in Hanoi
A recent review
5 of 5 stars reviewed 4 days ago
Carol H Sydney, Australia
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1,067 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Sydney, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was blown away by the hospitality of the staff from the very minute we arrived. They very quickly and efficiently ushered us into the hotel and even provided a complimentary welcome drink and cold towel as they checked us in. The hotel is in an excellent location with all types of shops just a short distance away. We also... More

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Minh P, Manager at Hanoi Holiday Diamond Hotel, responded to this review

Dear all of our valued guests , Working in this hospitality business for a long time,We understand that your support plays a very important role in the success of every hotel.Also,your encouragement acts like a motivation for us to contribute the best for our job. It is shown through a lot of your positive comments on this website about our... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed there for 3 nights, amazing hospitality and very friendly staff, good English. breakfast is the best and absolutely they exceeded our expectations for budgeted hotel. Clean rooms & great location in the Heart of Hanoi, we booked a Ha Long Bay one day trip with the Hotel every thing was good but only the food on the boat... More

Was this review helpful? Yes 1
Switzerland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Holiday Diamond Hotel wasourfirst station in Vietnam. As we stayed 3 Nights they offered free pick up service from the airport. Later we booked a HaLong Bay and a SaPa trip via the Hotel. Everything has worked perfectly. Also we had many very interesting talks with the employees, they were open minded, very helpful and always friendly. After our... More

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Cape Town Central, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My friend Ann, and I booked this hotel after seen it's reviews on Trip Advisor... We expected good service but did not expect excellent service..from the time we arrived until our departure the staff were amazing. Rooms and breakfast were great. It is within walking distance to restaurants, markets and shopping....street food amazing. We can highly recommend the hotel to... More

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London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Special thanks to Van Candy who was so helpful and kind to us during our stay. She told us everything we wanted to know from places to eat and best places to visit. Amazing rooms and bathrooms, all very clean. Definitely recommend. If I come back to Hanoi I know where I will be staying :)

Was this review helpful? Yes 1
Mandurah, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The staff at the Hanoi Holiday Diamond Hotel are very friendly and helpful. The accommodation and breakfast were great. The location of the hotel is walking distance to shopping,restaurants and all attractions. It was a great place to stay. Thank you to all the staff at the hotel for makings our stay at the hotel a great one. Carolyn and... More

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Opatija, Croatia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First we stayed there for 3 days,they aranged for us Halong Bay cruise and it was fantastic.We back to the hotel in the same room.All the staff were friendly helpful packed breakfast early in the morning because we had flight .Location is great,nice restaurantes near and it was quite at night.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If I were to return to Hanoi, I would take delight in returning to the Holiday Diamond Hotel. The location is brilliant, the rooms were perfect, but I must admit the thing that distinguishes it from other perfectly adequate hotels was the amazing customer service. From the word go, I felt at home here. Cherry and Candy the receptionists were... More

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Bruges, Belgium
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Super friendly reception, super breakfast! Clean rooms, good bed, high standard Bathroom Good location, quiet at night, nice restaurants in the neighbourhood. Helpfull reception with adressen for massage, taxi, boottrip, pedicure & Manicure

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Busan, South Korea
1 review
5 of 5 stars Reviewed 3 weeks ago

I was there just for my business in Hanoi, Vietnam , I stayed here several days except Nihn Bihn. When I stayed, all staffs was kind and served best service as if I am at my living room. Also clean room and good fresh breakfast. Many Thanks for your help~

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Additional Information about Hanoi Holiday Diamond Hotel

Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#10 Family Hotel in Hanoi #15 Romantic Hotel in Hanoi #50 Business Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
A brand new hotel that features 35 luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a 3 star hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. ... more   less 
Number of rooms
35

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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