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All 498 Hanoi hotels

Hanoi Holiday Diamond Hotel

3.0 of 5 Hotel   |   5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
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97%
Ranked #20 of 498 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 2 days ago
Valds New Plymouth, New Zealand
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1,095 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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English first
New Plymouth, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I travelled back to Hanoi within a year and had no hesitation of where I would stay. I was greeted like an old friend and treated like one too. I had diarrhoea the last 3 days and they suggested I have rice porridge for breakfast. the first morning they had to go out and buy the rice to serve to... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel 2 nights before we left to go back home, it was the best hotel for my stay in the country. All The hotel staff is amazing, specially My who is making your stay unforgettable. They are all really helpful. The room are very clean, and the breakfast really good ! If I come back to... More

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Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a good stay at the Hanoi Holiday Diamond Hotel. The room is ok and clean, staff there are very helpful and friendly, delish omelette and walking-distance location to Hoan Kiem Lake. Keep up the good job guys! Monica, Jakarta, Indonesia

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Malaysia
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a wonderful stay at this hotel, they have the most wonderful staff there and they are very helpful and friendly. The place is clean and it's affordable place to stay especially if you plan to stay in Hanoi. Breakfast was fantastic too. I would say all the staff there are doing a good job. From the guy opening... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed there for 10 days alone but I never felt lonely because the staff made me feel at home. They never fail to greet me whenever I go to the lobby or passby the lobby and go outside. They always remind, warn and give advises on where and what is safe when I go outside.Great food too! You get... More

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Selangor, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

We came to Hanoi for our pre-bridal photo shoot and stayed at this hotel for a week. And I must say we had a marvelous time! The rooms were neat and clean while the staff were not only very friendly, they tremendously helpful too. They look after us well and were always ready to lend a helping hand whenever and... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here the first night we arrived in Hanoi. The rooms we're clean and comfortable for a great price. We then returned after our trip to Halong bay for another 2 nights. It is in a great location close to backpacker area and tourist areas. Staff are very friendly and helpful. Free breakfast was included basic... More

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1 review
5 of 5 stars Reviewed 1 week ago

We were very concerned before going to Hanoi as we've heard of various hotel scams. I decided to book Hanoi Holiday Diamond Hotel because of the high rankings on tripadvisor and booking.com, and I was not disappointed. The hotel staff were very friendly, amazingly helpful with the arrangements. Our double bed was huge, the room was clean, and even had... More

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Singapore, Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my third stay at this hotel since 2012 and it has not failed me. Service provided was excellent; we were given a room at no charge for us to shower before the overnight train to Lao Cai with a staff escorting us to the train ensuring we got to the right cabin and taking the tab on the... More

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Manila, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

事前の照会に対するメール返信のスピード、トラブルへの対処、日本並み、もしくはそれ以上のサービスをベトナムの格安ホテルで受けられるなんて、本当にびっくりしました。 ハロンベイへのツアーについても、事前にかなり丁寧に説明してくれ、現地に宿泊したかったので途中離脱のリクエストをしましたが、それもしっかりツアー会社へ伝えてくれていました。 朝食にフォーもあるし(何度でも注文可能)、部屋も特に不便はありませんでした。 部屋でWifiも使えるし、安いし、とってもおススメのホテルです。 I really appreciate Ms Jenny who offered us a wonderful service. We wanted to take a one day tour going to Ha long bay from Hanoi. When I inquired about the tour by e-mail before booking the hotel, she gave us prompt reply with a lot of information. We took a tour on the next day... More

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Additional Information about Hanoi Holiday Diamond Hotel

Address: 5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Holiday Diamond Hotel 3*
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