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Hanoi Holiday Diamond Hotel

Travelers' Choice award winner
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5 Nguyen Sieu Street | Hoan Kiem, Hanoi, Vietnam
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1 room 1 guest
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1,432 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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españa
1 review
5 of 5 stars Reviewed 2 days ago NEW

good hotel in old quarter. I recommend this good Hotel which is located at the heart of Hanoi. Laundry service has a reasonable price. The hotel has a good wifi. The rooms are clean. Good breakfast. Near market,

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Iloilo City, Philippines
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I highly recommend this great Hotel which is located at the heart of Hanoi. Just a few steps to the center of fun and entertainment. It is very near the Hoan Kiem Lake and just a few steps away from the best food that Hanoi could offer. I recommend to take the Food tour which the hotel offers. This is... More 

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UK
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I've given it 5 stars, mainly on the service. Little things like every time you come and go they always greet you by your first name. Great location, streets are very vibrant and at times crazy. Tip for crossing the road: Avoid cars and bikes will swerve out the way to avoid you, don't run.

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Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Much has been said about the great service if this hotel which is all true. Laundry service was an added bonus quick and reasonable. Special mention to Kathy and the team for the additional arrangements they made prior to our visit booking internal flights, train tickets to sapa etc. They even put us on the train so we didn't get... More 

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Brighton and Hove, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We paid $24 a night for a twin room including breakfast and as we booked three nights directly on their hotel website we also got a free airport taxi pick up from arrivals. This place is brilliant! It's in a great location in the Old Quarter but not in the centre of the backpacker section so it's a little quieter.... More 

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Antwerp, Belgium
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

We've been travelling for 3 months in SE Asia with our 2 daughters, and this is by far the best hotel we've ever been to. Well priced, good breakfast, good beds, relatively quiet for a hotel in centrum Hanoi, well situated and above all: a great great staff. Nothing was to difficult. The Halong Bay trip we've booked was good... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I couldn't have picked a better hotel, brilliant location, and the staff remembered my name. The room was clean and had everything you needed, even a computer. The free breakfast was great, nothing better than pho first this in the morning. I'll definitely be staying here again when I'm in Hanoi

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Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Service was unbelievable, such helpful staff willing to go the extra mile, especially Hannah! Rooms were lovely, exactly as pictured. Computer/internet in room very handy and reliable wifi. Complimentary water, tea etc in room was nice. Breakfast was brilliant, anything you wanted off the menu was free. Nothing bad to say about this place at all, thanks!

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Roermond, The Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has a perfect location in the old quarter of Hanoi. Restaurants, shops, cafés and tour agencies just around the corner. Hoan Kiem Lake with the pagoda is at walking distance. The staff is very friendly and helpfull, always doing their utmost to help and to make your stay as pleasant as possible. They even helped me with getting... More 

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Byron Bay
Level Contributor
652 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 653 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the downmarket version of the Serene, where we stayed last month, and at around US$25 it is about 50% cheaper. They looked after us really well when we arrived off the overnight train from Sapa at 5.30am, and gave us a room as soon as one became available at around 9.30. The rooms are on the small side... More 

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