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Hang Be Hotel

14 Hang Be Street | 14 hangbe street, Hanoi, Vietnam
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Hang Be Hotel
Hang Be Hotel
Hang Be Hotel
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15 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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    (15)
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    (5)
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    (3)
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Ho Chi Minh City, Vietnam
Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 28, 2014

This is by far one of the worst establishments in the whole of Asia that I had the misfortune to encounter. My partner and I arranged an airport transfer for 7 in the morning in order to catch a flight to Thailand and like many of the posts previous, they failed to send any taxi in spite of making full... More 

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London, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 8, 2014

We booked a so-called luxury tour to Halong Bay and had a terrible experience. We were booked on the wrong day then arrived to find we had been changed to a substandard boat and a hotel that stunk of fish. The staff at the Hang Be/Bamboo travel office assured us on the phone throughout that they would sort 'the best... More 

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Paimio, Finland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed August 29, 2013

We were booked transportation to the AirPort at 5 am. We waited for 30 minutes and after that try to call to them. No answer and now back home try to email, both adresses are fake!!! Don't go even if they are offering cheaper price, it will cost you more anyway.....

Was this review helpful? Yes 1
Copenhagen
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 1, 2013

As newlyweds, my husband and I have been planning to go to Hanoi and visit Ha Long Bay as the peak experience of our honeymoon. As students, we had scrapped money together so that we for once could enjoy a luxury cruise on a 4 star boat for 3 days. We even paid for the honeymoon suite which included tv,... More 

Was this review helpful? Yes 2
Ho Chi Minh City, Vietnam
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 8, 2013

I had the unfortunate experience of booking a tour through these Jokers (3 night 2 day in SaPa see attached picture of promised services) they managed to book us the night bus, but failed to book the hotel in SaPa. we got in at 7AM with no room and no reservation. after 2 hours trying to call Hang Be with... More 

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Vilnius, Lithuania
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed April 24, 2013

Ordered transfer to the airport from them (13,2 USD). We've waited for 20 minutes, but no one arrived :( We called the number on the Receipt and a guy told us that he has no idea about our reservation and told us to go *%^&%&! BEWARE TOTAL SCAM!!!!!!

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Hanover, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2013

I stayed at this hotel and booked a Sapa trip through them. First off the hotel had lizzards on the walls of my room and I found a rat in my room when I arrived back in the hotel. To make matters worse, I booked a tour of Sapa through the hotel and was completely ripped off. The hotel arranged... More 

Was this review helpful? Yes 2
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 3, 2013

Eventhough we did not stay at this hotel, we came to Hanoi on 5thJan2012 (Sat) early in the morning. After checking in our own hotel, we went out to have a look around, and we realised that this hotel does provide airport taxi service. So, we went in and paid US$11+ 10%tax for a taxi, as we would have to... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 17, 2013 via mobile

At $15 a night this place seemed okay. The staff we not particularly friendly at check in but that seemed okay. In the morning however, I was ready to go out at 8am. Hotel was pitch black in the lobby, I called out but no one came. Eventually the cleaning lady appeared and after much sign language informed me to... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

After checking out a few of the many travel agencies in Hanoi looking for a cheap HALONG bay overnight cruise, a sign at the front of this hotel with the price caught our eye so we went inside. Friendly man with good English showed us a number of brochures and gave us the best price we had heard so far... More 

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