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Hanoi Apple Hotel

15A Hang Chieu, Hanoi 1000, Vietnam
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Hanoi Apple Hotel
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117 Reviews from our TripAdvisor Community

Traveler rating
    47
    38
    17
    7
    8
See reviews for
10
45
16
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
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  • All months
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    (45)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (22)
All months
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We've been at Hanoi apple hotel for two nights. Room very clean and comfortable. Wifi didn't work for all the time we spent there, even when we asked the staff they didn't care about us just saying they will fix it. Location so so.. No very close to the main attraction.

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Top Contributor
71 reviews 71 reviews
35 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights here upon arriving in Hanoi in a double room. Staff were friendly upon check in and remained so throughout. Room is a bit old and tired. Didn't have a window but it wasn't much of a problem considering the price. Bed was comfortable although maybe not changed from the last guest on our first night.... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

We booked 2 nights through bookings.com who give them a laughable 8.1 rating. Upon arrival we were shown to a filthy twin room (we booked a double). It was quickly apparent that the sheets had not been changed since the last sweaty tenant, the air conditioning was broken, and mould had taken up permanent residence behind the bed. We complained,... More 

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Senior Contributor
40 reviews 40 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great value for money and very close to everything, greeat bed, nice sheets, nice tv and frigobar. Staff is nice but with limited english, can get noisy (didn't bother us cause we are waking up early anyways). Don't reserve anything from the hotel, it's more expensive than it's supposed to be.

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Hanoi, Vietnam
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed April 14, 2015

It started with the hard sell...Continued as they admitted their advertised facilities were a bare faced lie and ended with a breakfast from hell. Please do avoid. It's hard to find a good hotel these days, seemingly especially in Hanoi... The problem with the access that we all have to online reviews and booking websites is not only that they... More 

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 6, 2015

We booked one night over Agoda and 1 more night we booked on the spot. Rooms are ok, small and clean. Staff seemed nice at first, but as soon as we bought 2 trips at the reception, our problems started (Sapa and Halong). They are interrested just in your money and would do or promise you anything, to get them.... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 4, 2015

My boyfriend and I booked this hotel a couple weeks ago because the pictures looked great, the reviews were good and the price was right; however, now we're here and the place doesn't live up at all. The lobby smells like pee and BO, which in itself is disgusting but combined with the smell of food cooking is unbearable. We... More 

Was this review helpful? Yes 1
hanoi
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 31, 2015

it is still a reasonable place to stay but it used to be my first choice. many reviews mention friendly and helpful staff - the previous staff were super -spoke good English and were helpful "beyond the call of duty." I have no idea why they sacked or lost the old staff but it was a mistake.

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Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 25, 2015

We have just been there last night. Hotel is reasonable for the price you pay. I paid $35 for a family room from Agola. On our arrival, they chucked us into 503 room which has 4 lightbulbs but 3 doesn't work which made it very dark in the room. The lady who showed us the room called to reception guy... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed February 6, 2015

On the outskirts of the old quarter and rooms a little bit tired. Staff were friendly and helpful (gave us rooms for free when in limbo between Sapa and ha long bay). Best shower I've had in Vietnam. Overall a decent stay but would probably look for a better place next time.

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