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Parkson Hotel Hanoi

Travelers' Choice award winner
7 Hang Mam | Hoan Kiem, Hanoi 10000, Vietnam
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Best prices for: 1 room 1 guest
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Parkson Hotel Hanoi
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Parkson Hotel Hanoi
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84 Reviews from our TripAdvisor Community

Traveler rating
    66
    13
    1
    1
    3
See reviews for
10
24
16
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (28)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (11)
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is a very great hotel, good to stay, It is a Great Services, lovely staff, Great Romantic Room to enjoy, Nice Historic Location, Very nice Breakfast. Very value to stay, with a reasonable price in Ha Noi, It is sitting in a Historic Old Town of Ha Noi, just walk to Hoan Kiem Lake and many other great places... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Regretfully we were only able to stay one night at the Parkson before our Ha Long Bay trip, but it was everything we could have asked for. Clean rooms, comfortable bed, good a/c, and excellent wifi. The breakfast and coffee were delicious. Lily at the front desk is super sweet and very helpful. The hotel was very understanding, too, when... More 

Was this review helpful? Yes 1
Gold Coast, Australia
1 review
5 of 5 stars Reviewed 1 week ago

So very impressed with the level of service my husband and I received from the team at Parkson Hotel Hanoi. Our 10 days spent in Vietnam was organised by Lily there and all done via email from Australia which I was a bit nervous about initially. So pleasantly reassured by Lily with the correspondence and then the tours she booked... More 

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Sihanoukville, Cambodia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

i am very impressed with this place ,lily there organized my entire family trip by email from south to north Vietnam ,which went of without incident and they just could not do enough to help ,the rooms are lovely and you feel at home ,no issue with breakfast and the courteous way in which my family and myself were handled... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here for a couple of nights before flying out of Vietnam and really enjoyed our stay. The room sizes are massive, the bathroom and shower are new and very good quality, with hot water and high water pressure and a shower height tall enough to be able to fully upright underneath it! The staff were... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

What a great team of people at the Parkson... A huge thanks to Anna and Bill who went to great lengths to make my stay very comfortable. They both provided great advice on where to eat, what to see and how to make the most of Hanoi generally... Nothing was ever a problem. And also Trang who worked tirelessly to... More 

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Waterford, Ireland
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I could not believe the great reception I received at this hotel. Checking in was really funny as the staff were so friendly. I was staying in Hanoi only for a week but the staff at this hotel made my stay a home from home. When I was checking out the manager of the hotel organised for one of her... More 

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Tweed Heads, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had 4 nights here & the staff went to great lengths to make our stay comfortable. The tour desk went to great lengths to ensure we made the best of our stay in Hanoi. Upon our arrival, we were greeted with a big smile from the Manager, Daisy who went above & beyond to make our stay as comfortable... More 

Was this review helpful? Yes 1
Quezon City, Philippines
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is located in the heart Old Quarter. Very near Hoa Kiem lake. Once you get your bearings it's quite near the French Quarter too. The hotel staff were very friendly and attentive. We were offered coffee as a welcome drink and had a short briefing of the hotel location and it's surrounding areas. We got a lot of... More 

Was this review helpful? Yes 1
Townsville, Australia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked in originally for two days but ended up using the Parkson as our base as we travelled to Halong Bay and Hoi An etc so in all we were there for nearly 2 weeks each time we came back the same room was ready and the location in the Old Quarter was wonderful. I would like to give... More 

Was this review helpful? Yes 3
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