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Lucky 3 Hotel

#108 of 523 Hotels in Hanoi
Certificate of Excellence
81 Hang Bong Street | Hoan Kiem District, Hanoi, Vietnam
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141 Reviews from our TripAdvisor Community

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Traveler rating
    70
    57
    8
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bologna, Italy
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Central position, clean and comfortable. Breakfast at ninth floor can be better but at least there is the A/C in the room. Staff is fri ndly and helpful even they do not speak english very well. Our room had no window or better had one which was directed to the internal stairs so we could not keep it open!

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Paris, France
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well located to visit the sights of Hanoi, staff speak English and arranged our onward train tickets without any commission, the room was clean and comfortable and surprisingly quiet given the central location. Breakfast is in a rooftop restaurant with good views of Hanoi. Only downside was the free wifi was very slow.

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Lucky Hotel G, Public Relations Manager at Lucky 3 Hotel, responded to this review

Dear sarah , We are very happy to see your review such as clean and comfortable and surprisingly quiet given the central location . We always try our best to served you when you stayed at Lucky 3 hotel. We would like to thank for your comment about wifi was slow. We already fix and it is working well now.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

We had the pleasure of staying at the Lucky 3 Hotel in Hanoi totally by default as the hotel we had booked couldn't take us as their aircon was not working. The hotel was clean, comfortable, spacious rooms and great breakfast. The staff were wonderful especially Anna. She made everything so easy. From organising our flights, trip to Halong Bay... More 

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Lucky Hotel G, Front Office Manager at Lucky 3 Hotel, responded to this review

Dear Alana Kelly Warmest greeting to Lucky 3 hotel. Its was so lovely when you said "clean, comfortable, spacious rooms and great breakfast" " wonderful staff" We would like to thank you very much for choosing Lucky 3 hotel at that time and we hope you will be back Viet Nam and stay at Lucky 3 again! Best wish to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

After booking and arriving at Hanoi. We found ourselves at the Lucky 3 as our original Hotels air conditioning was not working. How lucky were we. We were greeted by friendly lovely staff and as we had travelled for some 36 hours without sleep we were happy to be sent off to a delightful room and sleep. Next day we... More 

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Lucky Hotel G, Front Office Manager at Lucky 3 Hotel, responded to this review

Dear Geraldine Warmest greeting from Lucky 3 hotel. We are so happy to hearing that you feeling well, friendly lovely staff and a great trip in Viet nam. We so thankful for that, if you are not happy we will not happy too. That why we always try our best to give the best offer you. We hope to serve... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2015

Initially I was a bit dubious as my room had one window that looked straight out onto an internal stair well. But, I soon realised that Hanoi is an incredibly noisy city so I was very happy to be able to get a good night's sleep. It is also in a very convenient location. A short walk to great restaurants... More 

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Lucky Hotel G, Guest Relations Manager at Lucky 3 Hotel, responded to this review

Dear Carzelle, On behalf of the Lucky Hotel team, I would like to thank you for choosing Lucky Hotel during your stay at Hanoi. We are pleased to hear that we have satisfied you. Your comment and feedback are very valued for us to improve. Again, we really looking forward to seeing you again in Hanoi Sincerely, Sophie Tran |... More 

JAPAN
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 22, 2015

its located in the centre of Hanoi.from this hotel,we can walk most of interesting places.Also the staff are so kind.We enjoy breakfast on the top of this hotel and watch the all of this city.en Why not stay at this hotel?I recommend this hotel some friends.After going back home,they said,how wonderful with this hotel..

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Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

Love it. Very nice staff. Stayed four weeks. 10 minutes to the petite lac. 5 minutes to St. Joseph cathedral. TV. Free Wlan, but during nighttime in my room it was hard to get connection with the internet (like in evry other hotel in the neighborhood. Der Fernseher im Foyer nervt, weil er immer sehr laut eingestellt ist. Aber das... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2015 via mobile

I just Stayed in this hotel and found it to be the most excellent in Hanoi as of many reasons. Location was good as it is located in the center of hanoi so all offices and companies near by me and the ancient Hoan kiem lake very very near. After finish my work I was feeling so relaxed while going... More 

Was this review helpful? Yes 1
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 19, 2015

I booked 3 twin rooms for 2 night with my family (2 old folks) Good location, friendly and helpful staffs. We had a very early checked out on the last day. They are willing to served us the breakfast earlier than their usual operation hour. Much appreciated. However, the only negative comment for them is their breakfast! I paid the... More 

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Lucky Hotel G, Người quản lý at Lucky 3 Hotel, responded to this review

Dear Mr. Laylan, Firstly, we would like to show our gratitude to you for choosing Lucky 3 Hotel as your accommodation in Hanoi. Secondly, we would like to talk about breakfast. We always tried our best to serve you and make you feel really comfortable.You said that you had to go early in the morning so we tried to serve... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2015 via mobile

I have stayed in this hotel for about 10 dayS This is a nice hotel with excellent services,kindful and respectful staff. I am very happy from the staff there as they were very kind with us and full fill my requirements very soon and honorable. Moreover the services offered in this hotel was very excellent and satisfying for a foreigners.... More 

Was this review helpful? Yes 1
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