We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pearl Suites Grand Hotel

7C Dong Thai (Close to Techcombank Chuong Duong) | Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Pearl Hanoi Hotel)
Pearl Suites Grand Hotel
Write a Review

51 reviews from our community

Traveler rating
    39
    11
    1
    0
    0
See reviews for
11
23
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (51)
  • Mar-May only
    (8)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (15)
All months
There are newer reviews for Pearl Suites Grand Hotel
See the most recent reviews
Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 12, 2013

We, a mature aged couple, stayed at Pearl for 4 night's. We had a huge balcony, room spotless clean, walk around the corner to good restaurants with great food and prices and shops, water puppets and lake. Everything in the old quarter is in easy walk...fabulous area. The breakfast was lovely with daily choices. The staff are amazing...nothing too much... More 

Was this review helpful? Yes
Taiwan
Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 12, 2013

This hotel locates in a street at the old downtown, it's very convenient to do shopping. The room was clean and big, however, there is a night bar on the same street makes noise until 11 pm. The breakfast provided by the hotel was fair, but staffs were very friendly. The hotel can also help visitors to arrange the trip... More 

Was this review helpful? Yes
Winnipeg, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2013 via mobile

We stayed here for a few nights before heading out to halong bay for a 3 day tour (which the staff at the hotel were more than helpful booking). We arrived at hanoi airport just after midnight to be greeted by a hired and pre-payed driver. He took us directly to our hotel.. Because the pearl is down a "back... More 

Was this review helpful? Yes
Warrnambool
Top Contributor
221 reviews 221 reviews
34 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed February 12, 2013

We've budgeted for around $35 per night inc breakfast for our hotels-we paid $30 for this hotel making it the cheapest of our trip so far. The manager, Alex has excellent English and local knowlege which he is only too happy to share. He's been great booking tours for us and just helping out in general(he went out and bought... More 

Was this review helpful? Yes
Morecambe
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 11, 2013

Stayed 3 nights at end of January. Booked airport pickup throught hotel and driver waiting for us. Have to walk down a side road to hotel but porter meets taxi and takes you to hotel. Exceptional staff, nothing is too much trouble, Our room wasn't ready but they gave us another one until it was. We had a balcony room... More 

Was this review helpful? Yes
Bangkok, Thailand
Top Contributor
119 reviews 119 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 10, 2013

We had two family suites which were not as huge as the photo but still good size. The rooms are very comfortable, clean and modern. Breakfast was alright, not spectacular. Staff was very courteous, except one staff who was not willing to exchange US dollars for smaller dong so we could pay for taxi, which made it hard for us.... More 

Was this review helpful? Yes
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 6, 2013

Pros: Incredibly friendly staff - from inquiry to check-out, helpful and pleasant. Tasty breakfast (included) - good pho along with local fresh fruits, lots of variety. Great location - short walk to all the major attractions. Fantastic value Seamless airport pick-up/drop-off Cons: Very loud. It's hard to find a quiet hotel in Hanoi that's in a good location, so the... More 

Was this review helpful? Yes
iNDORE
Top Contributor
141 reviews 141 reviews
28 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed February 5, 2013

one of the best service received among all the hotels we stayed in our trip. they also have store room where they kept our luggage when we went to the halong bay cruise. made breakfast to order and had great selection, the breakfast staff also was extremely friendly and took care of our special dietary needs. i don't remember the... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 15, 2013

We stayed here for two nights and what a great little gem of a find in the hustle of Hanoi the rooms clean and large enough everything you need fridge kettle safe , toiletries. Breakfast was good. All the staff where very friendly and helpful they even took us to the train station and waited while our train came. We... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 6, 2013

There are many hotel options in Hanoi, but we found Pearl Suites hotel to be a perfect choice for us. We arrived into Hanoi at 6am, and Pearl Suites had sent a driver to pick us up (included in our price). They were waiting for us, and quickly got us to the hotel. Even through normally check in would be... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question