We, a mature aged couple, stayed at Pearl Suites Grand Hotel for 4 night's and then 1 more night. The hotel is clean, quiet and in the best location in the old quarter. The staff are friendly and nothing is too much trouble. Alex, the manager, organised our travel to Sapa and then to Halong Bay, Lan Ha Bay and... More

I stayed here for four nights. Check in and check out were fast. There was no sales pitch for tours. The morning breakfast was good and the two ladies working the breakfast room provided attentive service. I stayed in a standard room. Standard rooms have a window that opens to an interior corridor and measure 8x15 or 120 sq ft.... More

We book 4 rooms 2N stay in this hotel, the rooms are big and clean, the restaurant provide western and local breakfast. if you like the local food, just walk out from hotel you can see all kind of Vietnamese local food and restaurant, if you like shopping, you can get it here by walking distance. The manager and staff... More

We, a mature aged couple, stayed at Pearl for 4 night's. We had a huge balcony, room spotless clean, walk around the corner to good restaurants with great food and prices and shops, water puppets and lake. Everything in the old quarter is in easy walk...fabulous area. The breakfast was lovely with daily choices. The staff are amazing...nothing too much... More

This hotel locates in a street at the old downtown, it's very convenient to do shopping. The room was clean and big, however, there is a night bar on the same street makes noise until 11 pm. The breakfast provided by the hotel was fair, but staffs were very friendly. The hotel can also help visitors to arrange the trip... More

We stayed here for a few nights before heading out to halong bay for a 3 day tour (which the staff at the hotel were more than helpful booking). We arrived at hanoi airport just after midnight to be greeted by a hired and pre-payed driver. He took us directly to our hotel.. Because the pearl is down a "back... More

We've budgeted for around $35 per night inc breakfast for our hotels-we paid $30 for this hotel making it the cheapest of our trip so far. The manager, Alex has excellent English and local knowlege which he is only too happy to share. He's been great booking tours for us and just helping out in general(he went out and bought... More

Stayed 3 nights at end of January. Booked airport pickup throught hotel and driver waiting for us. Have to walk down a side road to hotel but porter meets taxi and takes you to hotel. Exceptional staff, nothing is too much trouble, Our room wasn't ready but they gave us another one until it was. We had a balcony room... More

We had two family suites which were not as huge as the photo but still good size. The rooms are very comfortable, clean and modern. Breakfast was alright, not spectacular. Staff was very courteous, except one staff who was not willing to exchange US dollars for smaller dong so we could pay for taxi, which made it hard for us.... More