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Hanoi Sans Souci IV Hotel

#137 of 524 Hotels in Hanoi
Certificate of Excellence
16 Ngo Huyen Street | Hoan Kiem, Hanoi 10000, Vietnam
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1 room 1 guest
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277 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel location was good and very easy to find streets to Hoan kiem lake, night markets and hanoi old quater. The room was comfortable and clean with balcony, the wifi was very fast and breakfast was delicious. The staff was helpfull and informative, he provide us many good information about Hanoi, and some tours around!

Was this review helpful? Yes 1
Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Disgusted: after the cleaning staff had cleaned the room, they left their feces in the toilet. When I complained to the hotel management, he said I needed to prove it was not mine. Appalled: The next day, the staff came to my room at 12:10PM, 10-minutes after check-out, and told me I had to leave. I was confused because I... More 

Was this review helpful? Yes 2
LouisPham, Chủ sở hữu at Hanoi Sans Souci IV Hotel, responded to this review

This is an unnecessary misunderstanding. We work for many years tried to bring to the customer satisfaction. as a business owner I'm very sad because you say false, you are not satisfied you write false and thought we would not do anything ..... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 12, 2015

Free wifi, everyone is so helpful. We wanted to go to Halong bay, and the reception booked a bus for us and it was no problem! Breakfast is great, the rooms are clean with a combination of asian and european styled furniture, and it is close to almost all the museums and St. Josephs cathedral. Close to bars and hostel... More 

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Bangkok, Thailand
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 11, 2015

Still a good place to stay since my last visit - right in the centre of the old town, near the cathedral and lake. My room was on the back of the hotel, which was quieter than the one on the front where I stayed last time - but no balcony. June is warm in Hanoi and the hotel was... More 

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Orange, California
1 review
4 of 5 stars Reviewed July 10, 2015

Were here with 2 friends during the last heat wave of Hanoi. Staff were very friendly and patient with us. Because it was the very hot day of barely July, we didn't want to turn the AC off in the room while we went out. However we only had one key, so overtime we came back their staff had to... More 

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Chiang Mai, Thailand
Level Contributor
3 reviews
5 of 5 stars Reviewed June 28, 2015

stayed there for a night. I was happy with the price the offered and it was very good value for the money. I took twin bed room with my friend. the room was quite sizable. everything was perfect. having said that, the lady at the reception was super kind and friendly. we surely felt warm to her. We had a... More 

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Stellenbosch, South Africa
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 4, 2015

This hotel was small, but perfectly located - close enough to walk to the lake and many great restaurants, in a interesting street, filled with people cooking on the street and ladies trading their eggs & meat early morning. The street is too small for cars, but many bikes use this as a thoroughfare. The manager was extremely helpful, but... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 16, 2015

We stayed 3 nights in 2 Suite Balcony rooms. Room size was reasonable. The location was really great. Right in Old quarter but not in the noisy-busy area. By the way, another feedback from me will be negative. - Bed sheet was very wrinkled both rooms and still wrinkled everyday after room make up. - A lady staff speak good... More 

Was this review helpful? Yes 2
Jakarta, Indonesia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 8, 2015

This is one of the nice hotel in Hanoi. Good location, clean room and friendly staff. One thing need to be improved is the breakfast, the food is too basic. If I comeback to Hanoi I will stay again at this hotel.

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Beirut, Lebanon
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 16, 2015

I checked into this hotel my 1st two nights in vietnam. the rooms are perfectly clean and the staff is very very helpful. i would recommend the upper floors if you like to wake up late but that's the case in all of vietnam. this hotel might look a bit away from the old quarter, but in reality it is... More 

Was this review helpful? Yes 1
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