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Hanoi Alibaba Hotel

2.0 of 5
39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
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Hanoi Alibaba Hotel
Best prices for: 1 room 1 guest
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Ranked #206 of 512 Hotels in Hanoi
A recent review
4 of 5 stars reviewed 2 weeks ago
Maartjesettels Valkenswaard, The Netherlands
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49 reviews from our community

Traveler rating
    22
    12
    6
    5
    4
See reviews for
2
15
6
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Valkenswaard, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Althought the hotel is a little dated and it's not the cleaness I have seen it's way worth overlooking all of that because the staff is so friendly. They booked us a tour to Sapa with our motorbikes and they brought us to the busstation. After a few days in Ta van (Sapa) we called them and they arranded the... More 

Was this review helpful? Yes 1
Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

situated in the heart of the old quarter, walking distance to shops and good places to eat and drink. the staff are so friendly, they will go out of their way to help you with anything they can,including arranging brilliant trips to sapa and halong bay the cheapest way. The staff make you feel like you are part of the... More 

Was this review helpful? Yes 1
Vietnam
Top Contributor
60 reviews 60 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a week recently as it's the cheapest place we could find online. Staff are awesome and the rooms while being a bit run down are still comfortable. No elevator so if like us you have tons of luggage get ready to climb some stairs. Still for the price this is great. No luxuries but perfect for... More 

Was this review helpful? Yes 2
Alwar, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

i stayed there 10 nights in alibaba hotel. i feel there good the there very very good i feel like a home. the manager is very good. she is very friendly. it's very good..............and tpur also very good they If you want an excellent service for a chep price, it's probably one of the best in Alibaba hotel , Hanoi.... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed March 8, 2015

good location and lovely staff. Booked our trip to Ha Long bay through them and despite some delays, our time on the boat wasn't compromised (unlike many 'trips' I've read about/heard of) They were also really accommodating - I broke my toe on an ill fated motor cycle trip days before and they ensured we had a room close to... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2014

If you want an excellent service for a chep price, it's probably one of the best in Hanoi's old quarter. You can also exchange money for an honest rate and let you to be guide by Mrs. Tracy for tours.

Was this review helpful? Yes 3
ThanhChu, Manager at Hanoi Alibaba Hotel, responded to this review

Dear Ms.Floxia, Thanks you so much for your spending your value time with us and wrote us good comment. we would like to say thanks you to you and we hope will have other time to meet you again in hanoi Alibaba Hotel.wish you Merry Christmas and Happy New year. Best Regard, Tracy More 

Wroclaw, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2014

- The hotel is situated in a great location - Service is very helpful and obliging - Ms. Tips Tracy was hit and proved to be 100% - The rooms were clean and spacious - wifi worked all the time I will miss so wonderful service, I would recommend this hotel 100 %!!

Was this review helpful? Yes 1
Saint-Jean-sur-Richelieu, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

We did not stay in that hotel but we went to the travel agency located within that hotel and we really had good service. We booked two good quality tours to Sapa and Along Bay at fair price. We were really satisfied.

Was this review helpful? Yes 2
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 21, 2014

Worst hotel I have ever stayed in by far. The room we stayed in had no windows and was next to the shared bathroom. It was dirty, dingy and far too hot. The fan above our bed was inches this with black dust and obviously hadn't been cleaned in years. We also had a shock when a man walked into... More 

Was this review helpful? Yes 7
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

Alibaba hotel is good value for money compared to others in the old quarter. Wifi is fast, rooms are of a decent size and the staff are very helpful. Tracey was willing to help with all our issues, organised great tours, great English and most of all trustworthy

Was this review helpful? Yes 2
ThanhChu, Front Office Manager at Hanoi Alibaba Hotel, responded to this review

Dear Ms.Katie Harvey , Thanks you so much for your stay with us and write us great review.Alibaba Hotel alwways welcome you to be back hanoi.we hope can meet you again .Good luck to you Have great trip. More 

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