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All 493 Hanoi hotels

Hanoi Alibaba Hotel

39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
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Ranked #217 of 493 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
Joost_Carola Groningen
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  • Reviews (32)
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32 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had such a great time in Alibaba hotel. The hotel owner (ms. Tracy) and her husband are so kind and always willing to help you. We booked a bus ticket to Sapa and a tour to Halong Bay with Ms. Tracy, which were both very well organised. The room was clean and comfortable. Lunch was included. The hotel is... More

Was this review helpful? Yes 1
Vancouver, Canada
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

First night me & my mom were crammed into a small hot room with a fan. We had to use a shared bathroom outside of the room. The next day we switched into a spacious two bedroom with nice view out to the street. Pros: Friendly staff(Husband & wife) helping with getting around town & getting cheap ride to the... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Having arrived in Hanoi at 01.00am after a 30hour bus journey from Luang Prabang we were shattered and needed food and sleep. We were taken up to our rooms, carrying backpacks up 3 extremely narrow set of stairs is not easy. The pictures did not represent the room and were definitely taken when firstly decorated. Our standard double was a... More

Was this review helpful? Yes
ThanhChu, Manager at Hanoi Alibaba Hotel, responded to this review

Dear Ms/Mr. Thanks for your spending value time to let us know about your experience and comment about our hotel.I am really sorry for all of problem. But i want to let you know.Your room you book is standard one.so i took you to standard room as you book but you don't want to take that and you said many... More

Ho Chi Minh City, Vietnam
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

I booked 2 night in Hanoi Alibaba Hotel with superior room.I was amazing about staff here.really friendly.They try to help you for everything. The building Little bit old but everything really good i see.Ms.Tracy really awesome .She booked for me Halong Bay trip and sapa trip with really good price,Best service .She can give you many option for your depend.and... More

Was this review helpful? Yes 1
Hanoi, Vietnam
13 reviews 13 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 9, 2013

The staff are friendly, the price is cheap, breakfast was included, and the location is in the middle of everything. But we did not find the room or the shared bathroom clean. We payed $11 a night and got about that value. If you want a cleaner place you can pay more and find it pretty easily.

Was this review helpful? Yes 1
Bristol, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 30, 2013

Ms Tracey was extremely welcoming and helpful throughout our stay. Our room was very spacious and had everything we needed. We also arranged our trip to Halong bay through the travel desk here and it was brilliant. We paid 18 dollars for a triple room and it was right in the centre of the oldquarter. Highly reccommend this hotel to... More

Was this review helpful? Yes 1
Los Angeles, California, United States
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 21, 2013

We stumbled into Alibaba Hotel on a whim and ended up staying 9nights. As a seasoned backpacker, the price was just right, the sheets where clean, wifi-included & the location was right in the center of town. However, what really sold me was the staff. After having been on the road for the last 10months they really made me feel... More

Was this review helpful? Yes 2
Hanoi, Vietnam
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

I arrived in Hanoi and did the usual peruse of nearby hotels/guest houses and while the staff at other places were very nice, Alibaba was exceptional. Ms. Tracy, her family and the rest of the employees made my stay a great one! If I ever had a question, they were all more than willing to help. The rooms were always... More

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2013

We stayed here for 1 Night passing through Hanoi.. The receptionist was very friendly and helpful and offered advice regarding our flight tickets and bus routes/taxis to airport.. She gave us a choice of 2 rooms.. The building itself is quite old but the room was fine and the bed sheets looked clean. We had a standard double room which... More

Was this review helpful? Yes 1
Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2013

The building is quite old But the rooms are good and clean. The staff is amazing very nice and helpful, Especially the manager of the hotel, Tracy shes the best! HI Tracy its Tommy from Israel. If you see it get in contact with me please, I need to ask you something. My email is tommyvatnik@walla.com

Was this review helpful? Yes 1
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Additional Information about Hanoi Alibaba Hotel

Address: 39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
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33 photos of this hotel

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Hotel & grounds (3)
Room/suite (5)
View from room (4)
Bathroom (1)
Other (7)

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Room/suite (8)
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Hotel & grounds (1)
Other (3)
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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Airport Transportation
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#1 Best Value Hotel in Hanoi
Official Description (provided by the hotel)
HA NOI ALIBABA HOTEL is located right in the center of Old Quarter in Hang Be Street. It takes only 2 minutes by step from hotel to Hoan Kiem Lake and the Thang Long Water Puppet Theatre Show. HA NOI ALIBABA HOTEL are within 5 minutes by walk to discover Hanoi Old Quarter and visit the Night markets in Hang Ngang, Hang Dao Street. Surrounded by many hotels, local restaurants, tour agent, banks. ... more   less 
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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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