We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 506 Hanoi hotels

Hanoi Alibaba Hotel

39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
Hotel amenities
Hanoi Alibaba Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
You added Hanoi Alibaba Hotel to your Saves list
Ranked #226 of 506 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 2 weeks ago
J0annie11 Saint-Jean-sur-Richelieu, Canada
Write a Review

39 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Saint-Jean-sur-Richelieu, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We did not stay in that hotel but we went to the travel agency located within that hotel and we really had good service. We booked two good quality tours to Sapa and Along Bay at fair price. We were really satisfied.

Was this review helpful? Yes
Manchester, United Kingdom
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed September 21, 2014

Worst hotel I have ever stayed in by far. The room we stayed in had no windows and was next to the shared bathroom. It was dirty, dingy and far too hot. The fan above our bed was inches this with black dust and obviously hadn't been cleaned in years. We also had a shock when a man walked into... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2014

Alibaba hotel is good value for money compared to others in the old quarter. Wifi is fast, rooms are of a decent size and the staff are very helpful. Tracey was willing to help with all our issues, organised great tours, great English and most of all trustworthy

Was this review helpful? Yes 1
ThanhChu, Front Office Manager at Hanoi Alibaba Hotel, responded to this review

Dear Ms.Katie Harvey , Thanks you so much for your stay with us and write us great review.Alibaba Hotel alwways welcome you to be back hanoi.we hope can meet you again .Good luck to you Have great trip. More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 5, 2014

Our bedroom door was held together by tape. The room felt abandoned. Overall not a nice atmosphere! We went upstairs to get breakfast which was included in the price, to find it hadn't opened yet, even though we were told it opened 20 minutes before we got there. The cooking equipment had not been cleaned from the previous day and... More

Was this review helpful? Yes
Pabna, null, Bangladesh
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

I came this hotel and Tracy help me so much think.changer flight ticket,good hotel room.The staff here willing help you for everything. Before i stay other hotel is not the same.Not friendly at all.but i came here i feel stay in my home. Ms Tracy help me book the tour with really good service.would like to recommend to everyone. Love... More

Was this review helpful? Yes 1
Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 22, 2014

We stayed for a night at Alibaba Hotel in Hanoi and got the private double fan room. The toilet is shared and needs a lot of fixing. The sink leaks and also the shower. The tiles are dirty and old. The door doesnt have a knob so you have to close it using the hook lock. The room was just... More

Was this review helpful? Yes
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2014

We had such a great time in Alibaba hotel. The hotel owner (ms. Tracy) and her husband are so kind and always willing to help you. We booked a bus ticket to Sapa and a tour to Halong Bay with Ms. Tracy, which were both very well organised. The room was clean and comfortable. Lunch was included. The hotel is... More

Was this review helpful? Yes 1
Vancouver, Canada
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 1, 2014 via mobile

First night me & my mom were crammed into a small hot room with a fan. We had to use a shared bathroom outside of the room. The next day we switched into a spacious two bedroom with nice view out to the street. Pros: Friendly staff(Husband & wife) helping with getting around town & getting cheap ride to the... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 18, 2014

Having arrived in Hanoi at 01.00am after a 30hour bus journey from Luang Prabang we were shattered and needed food and sleep. We were taken up to our rooms, carrying backpacks up 3 extremely narrow set of stairs is not easy. The pictures did not represent the room and were definitely taken when firstly decorated. Our standard double was a... More

Was this review helpful? Yes
ThanhChu, Manager at Hanoi Alibaba Hotel, responded to this review

Dear Ms/Mr. Thanks for your spending value time to let us know about your experience and comment about our hotel.I am really sorry for all of problem. But i want to let you know.Your room you book is standard one.so i took you to standard room as you book but you don't want to take that and you said many... More

Ho Chi Minh City, Vietnam
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

I booked 2 night in Hanoi Alibaba Hotel with superior room.I was amazing about staff here.really friendly.They try to help you for everything. The building Little bit old but everything really good i see.Ms.Tracy really awesome .She booked for me Halong Bay trip and sapa trip with really good price,Best service .She can give you many option for your depend.and... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hanoi Alibaba Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Alibaba Hotel

Address: 39 Hang Be Street - Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Homey Hotel Hanoi)
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Booking.com, Agoda and Odigeo so you can book your Hanoi Alibaba Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

33 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (20)
Hotel & grounds (3)
Room/suite (5)
View from room (4)
Bathroom (1)
Other (7)

Management photos: Courtesy of the property manager

All management photos (14)
Room/suite (8)
Business center/function rooms (2)
Hotel & grounds (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hanoi Alibaba Hotel

Top-rated Attractions Nearby
Top-rated Restaurants Nearby