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Lluvia Hotel Hanoi

79 Pho Hang Voi | Hoan Kiem, Hanoi, Vietnam (Formerly Thaison Palace Hanoi)
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112 Reviews from our TripAdvisor Community

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Bangkok, Thailand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 18, 2013

Great hotel in Hanoi, and sure if stay 1 time, you do not want to miss it for second time This hotel might be the great and most friendly hotels in Hanoi. A perfect and very convenient hotel to stay. Beautiful city views from most of rooms, and services there was so wonderful Staff came out very friendly and willing... More 

Helpful?
Thank TruongNguyen2013
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2013

Found this hotel was so value to stay and for your pocket No way to waste money with this hotel. Always give you options and promotions programs Stayed at this hotel, we follow 5 main reasons, good to stay well first: very very good location, just few minutes walk to many attractions in Hanoi Old Quarter, and within few minutes... More 

Helpful?
Thank Sarah A
sydney
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 14, 2013

Everything was extremely excellent. I booked this hotel via emails with Kenny. So luckily, he is the owner, that easily for me to get special discount price from him. I booked this hotel together with package tours halong bay & sapa 6 days for whole family of 4 persons, also my daughter and son at 4 and 7. Very fast... More 

Helpful?
1 Thank Anbien J
Nacka, Sweden
1 review
5 of 5 stars Reviewed October 5, 2013

Our trip was conducted from September 15 to October 05, 2013 .. We made three trips to Halong Bay, Sapa and Perfume pagoda with Joe, the manager of the hotel and it was such a magic experience (especially Sapa!!!). For the hotel, no complain. I chose this hotel for its location which is very near to Hoan Kiem lake and... More 

Helpful?
Thank JanssonFilip
Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 9, 2013

i am extremely impressive on this hotel service, had really good experience in Vietnam and everything is organized by them. we booked one super double and got free upgrade to family suite room which is really large and clean and comfortable... hotel' staff is so friendly, and helpful gave me all recommendation on foods, drinks and willing to call us... More 

Helpful?
1 Thank lucy h
Mackay, Queensland, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 25, 2013

Our Halong Bay cruise was cut short because the seasons biggest Typhon was coming in. We were booked in to the Thaison Palace ended up staying three. The name of the fellow who met us at the Hotel his name was Joe???? Anyway, extremely helpful and sat us down and explained the various activities to see and do in Hanoi.... More 

Helpful?
Thank StaceyLyons
Caloundra, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 23, 2013

We had booked on Agoda with no problem at all the description of the room matched what we stayed in no probs. On checkout we were informed we had been upgraded at our request (not). And cost an additional 200000 dong per night! Not happening will never return staff are very friendly and happy but to the point of unprofessional.... More 

Helpful?
4 Thank Jason M
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 23, 2013 via mobile

This hotel and staff is by far the best hotel in Hanoi. Upon arrival Joe the manager greted us with his friendly smile and energetic demeanor. We were treated to cold refreshments and fresh local fruits. The rooms are well above average and the service second to none. Joe help us with great restaurants and attractions to see and eat... More 

Helpful?
Thank fairdinkum66
Coventry, United Kingdom
Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed August 20, 2013 via mobile

Our arrival at the hotel was late after a flight from vientiane. We used their taxi pick up for $18 and all went well. We were welcomed with tea and asked about our plans for our stay in Hanoi. We were upgraded to a huge room. Very comfortable but quite gaudily decorated, lots of gold and diamanté.... Not my taste... More 

Helpful?
Thank Senttocoventry
Mackay, Queensland, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2013

Our Halong Bay cruise was cut short because the seasons biggest Typhon was coming in. We were booked in their one night and ended up staying three. The name of the fellow who met us at the Hotel his name was Joe???? Anyway, extremely helpful and sat us down and explained the various activities to see and do in Hoian.... More 

Helpful?
Thank StaceyLyons
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