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Asian Ruby Hotel Hanoi

22 Ta Hien Str, Hoan Kiem Dist, Hanoi 10000, Vietnam
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Asian Ruby Hotel Hanoi
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Ranked #272 of 519 Hotels in Hanoi
A recent review
3 of 5 stars Reviewed January 7, 2015
Roger S Melbourne, Victoria, Australia
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 23, 2015

This hotel is a very old building that they tried to renovate for a few $$$ m the rooms are looking nice at first sight but so many things are bad , the hot water turns cold and very hot by itself, the rooms are very noisy, Terrible noise from the street , the windows don't close properly , the... More 

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Melbourne, Victoria, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 7, 2015

has to be one of the narrowest hotels I've ever stayed in.....air conditioning is either to hot or to cold Breakfast room was like...an add on or something with no variety Staff were very busy with their own stuff....so dont disturb them Close to shopping and restraunts

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Sandvika, Norway
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 14, 2014

Just another average hotel. Nothing fancy. Staff a bit rude / in a hurry. Seems to be more interested in getting back to their phone / computer than helping the customer. Window in bathroom can not be locked, and has nothing to block the view from outside. Would get a cheaper hotel next time. Not really worth the money.

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Zanzibar
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 4, 2014

I was due to stay at Asian Ruby later in the year. My tour group changed the start hotel for my tour so I also cancelled the few nights I would be staying there before the tour started. This was about 4 months before my booking dates so I was entitled to a full refund. The hotel agreed to process... More 

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Kremnica, Slovakia
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61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed June 3, 2014

Staff was very friendly but with difficulties to speak proper English (not mentioning waiters or kitchen staff but the one at the front desk, first contact people). Most of the time I had feeling that staff is not very professional (or maybe tired/annoyed) even if they were really trying to help. Reception will always give you a feeling how the... More 

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Aberdeen, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 21, 2014

I stayed here two nights while in Hanoi as part of the G Adventures tour. The location is fantastic and the rooms and lobby were nice and clean. The staff were friendly and accommodating. Would recommend for budget travellers. The breakfast was not great.

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Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 21, 2014

The Asian Ruby is in a great location, within easy walking distance to Hoan Keim Lake, the Hanoi Hilton, etc. The housekeeping, breakfast and desk staff are all very friendly and helpful. The rooms are clean and comfortable, but the showers are a tight squeeze to get in to. Once you're in, it's fine, but you have to kind of... More 

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Utrecht, The Netherlands
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed April 20, 2014 via mobile

Hotel has a perfect location in the old quarters and very friendly staff. But the AC in the rooms quite often doesnt work, the hotel is smelly (damp), breakfast is poor (not much choice), wifi is really bad (drops out a lot)

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San Jose, CA
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed April 4, 2014

We stayed here on a 5 hour stopover to have somewhere to rest and to be central to souvenir shops on our way back from Ha Long Bay. We had previously spent 2 days at the Metropole which is a different class all together so our perception may be skewed. The location was hectic but excellent for our needs. The... More 

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Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 1, 2014 via mobile

I live in Vietnam and have stayed here 5 or 6 times. It used to be better, but not much. The location is good. If Vietnam were a nation of assiduous truth tellers, the hotel promotional literature would say they own internet modems and routers rather than they have wifi. Because every time I have stayed here the wifi has... More 

Was this review helpful? Yes 2
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