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All 498 Hanoi hotels

Hotel de l'Opera

5.0 of 5 Hotel   |   29 Trang Tien Street | Hoan Kiem District, Hanoi, Vietnam
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89%
Ranked #57 of 498 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Vicki A Sydney, Australia
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562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Sydney, Australia
Top Contributor
51 reviews 51 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first room overlooked the side street and was quite noisy in the late afternoon and early evening but all quoted down later. The room itself was excellent. The very high bed was very comfortable. Great bathroom. Breakfast was good with a good selection at the buffet and a fresh cooked eggs etc in the indoor central courtyard The doorman... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Great location, right in the centre. And good value for money. But more geared for tourists than business. None of the requests at the time at booking had been done, but to be fair we're fixed quickly. Staff try hard but not all speak very good English. There was an event on in the central atrium while I was there,... More

Was this review helpful? Yes 1
Tokyo, Japan
Top Contributor
66 reviews 66 reviews
51 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The l'Opera hotel is close to the Opera (not opposite side) and therefore very central. The good thing about this, is that you can easily access everything and also go for a walk if you like. The bad thing is that the street in front of the hotel is very noisy. We had a great suite, which was very spacious... More

Was this review helpful? Yes 2
HoteldelOpera, Manager at Hotel de l'Opera, responded to this review

Dear Pannonians, I am pleased to learn that our facilities and service did meet your expectations. It seems that our team did attend to all of your request in a friendly manner. I will definitely share your thoughts among our staff, so that they could have the motivation to keep it up. The hotel is centrally located in a historical... More

Hong Kong
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The good part was that I ate well and slept well. However, this does appear to be a hotel that has been designed to within an inch of its life, and some of these features almost put me off - but not quite. The room is "entered via [a] private vestibule". But it's dark, and it really doesn't make the... More

Was this review helpful? Yes 4
Heerhugowaard
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Last week I stayed at de L'Opera for business. The hotel is pleasant and silent in the centre of Hanoi. Rooms are spacious and clean. The bed is very comfortable, its seems at the stat if the hotel management has realized the bed is the most important element in a hotel. Breakfast is very nice with a lot of fresh... More

Was this review helpful? Yes 1
HoteldelOpera, Manager at Hotel de l'Opera, responded to this review

Dear VanhattumGuido, We are happy that you enjoyed your recent stay at Hotel de l'Opera Hanoi. As you already recognized, we are very proud of our spacious room with high quality amenities, especially our signature bed. It was great to hear that you had spent time exploring the surrounding area and visit downtown Hanoi. Hope that next time you come... More

Singapore
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this online seeing the luxurious finish and had an incredibly stay,even for a night. The check-in was quick and we made it a point to have a room facing the courtyard as we knew it would noisy. the bell boys and concierge were the best assets of the company. Two of them were a delight - enthusiastic and... More

Was this review helpful? Yes 1
HoteldelOpera, Manager at Hotel de l'Opera, responded to this review

Dear GreenInfinity, Thank you for sharing your impression of your recent stay at Hotel de l'Opera and in particular, that our front office team attended to all of your requests in an attentive manner. I will share your comments among our staffs, as it will encourage them to go the extra miles. It's great to hear that beside Hanoi, you... More

Naxxar
Contributor
20 reviews 20 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is ideal with all the comforts of a luxury hotel in the heart of Hanoi. Location is great if you like to walk and explore the city. The staff are fantastic always ready to help and very polite. Breakfast is amazing with a buffet good selection and a special breakfast menu that is prepared on order. The bedrooms... More

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HoteldelOpera, General Manager at Hotel de l'Opera, responded to this review

Dear Canuckimpressions, It was a pleasure to read your favorable comments about our Hotel de l'Opera Hanoi. I am happy that you enjoy your stay with us. I know that our bed was perceived a little bit higher than usual; it was because of the special thick mattress especially designed only for Hotel de l’Opera Hanoi to make our guests... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check-in fast but counter staff not as friendly as I have hoped. Maybe just not her day. Concierge and bell boy were very friendly which helps improved the overall check-in experience. Was given room at level 2 which was quite noisy. Hotel did provide ear plugs which helps with the overall sleep experience. Bed was fantastic! Had a relatively good... More

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Hotel de lOpera H, Manager at Hotel de l'Opera, responded to this review

Dear Avengers121, Thank you for taking time to share your thoughts about the recent stay at Hotel de l'Opera Hanoi. It was our pleasure to learn that you loved our comfy bed and had a good sleep as well. Great to hear that your engagement with our staff was positive and it helped to enhance your overall experience. However, it... More

santa teresa, costa rica
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The first time we stayed at the Opera, the service was great, the room was perfect, and we ordered room service and had the most amazing burger EVER! That was the main reason we came back the 2nd time after our cruise to halong bay. However the 2nd time was more expensive, the room had many problems, and the food... More

Was this review helpful? Yes 1
Hotel de lOpera H, General Manager at Hotel de l'Opera, responded to this review

Dear miki1029, We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi. We are so delighted to hear that you much enjoyed your first stay with us. But I am so sorry about all the experience you had for the second stay. I would like to sincere apologize for several minor incidences by our staff's... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has been fitted out so well, love the furniture and styling. Our room was huge and had the biggest, comfiest bed I've ever slept in. Our room overlooked the hotels inner courtyard. The daily breakfast was delicious, with many different menu options as well as the buffet included. The location was perfect for exploring on foot. The only... More

Was this review helpful? Yes 1
Hotel de lOpera H, General Manager at Hotel de l'Opera, responded to this review

Dear Wooly1981, Thank you very much for sharing your stay experience at Hotel de l'Opera Hanoi. We are delighted to learn that you loved the hotel style and its comforts, especially the bed. However, I am very sorry about your trip to Halong Bay. As you may know, the tour desk is operated by a third party but I will... More

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Additional Information about Hotel de l'Opera

Address: 29 Trang Tien Street | Hoan Kiem District, Hanoi, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel de l'Opera 5*
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