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All 403 Hanoi B&Bs / inns

Travelmate Hanoi Hotel

12 Chan Cam St, Hoan Kiem, Hanoi 00844, Vietnam
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Travelmate Hanoi Hotel

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Agoda.com Booking.com
Ranked #138 of 403 Hanoi B&B and Inns
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29 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Moscow, Russia
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location of the hotel is very good. It's right in the Old Quarter, about 7 mins- walk to Hoan Kiem lake or Dong Xuan market. Plus, you are just 20 steps away from Pho Ly Quoc Su, famous restaurant for Pho, a popular local specialty.

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Hanoi, Vietnam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

My two friends and i stayed here for a a few nights and loved it! We're on a tight budget and Travelmate Hotel was great value, very clean and the best part was the services offered to us by the staff. The staff were all super friendly and informative, with great english speaking skills. From the minute we walked into... More

Was this review helpful? Yes 1
Hoi An, Vietnam
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2014

We were staying just down the street for 24usd a night. We walked down to Travelmate just to ask prices as we were on a budget. We were charged 12usd a night and our room was equal quality. BUT the best thing was the service! We met Vinh and Chang and Vinh told me that he was the new manager... More

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Manchester, United Kingdom
1 review
1 of 5 stars Reviewed October 23, 2013

We stayed here for one night a couple of weeks ago an it was disgusting. The room was really dirty and not fit for a squatter. We booked a superior room with breakfast on agoda and when we got there the male receptionist told us we paid a cheap price and downgraded us to a lower room. When we asked... More

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Newbury, United Kingdom
2 reviews
1 of 5 stars Reviewed September 19, 2013

I am going to start by telling you to avoid Travel Mate like the plague. It was the worst hotel we stayed in during our two month stint in SE Asia and hope to god that no one else has to experience the terrible service that we did. The staff were lazy and unattentive on arrival. There was no offer... More

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Almelo, The Netherlands
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed April 3, 2013

We stayed here for just one night. It was cheap and the next morning we were already leaving to Ha Long Bay. The room is a little bit old and can use some repairs, but it was clean. Anyway it was acceptable. This was the 3th hotel where we took a look and it was the best. The shower is... More

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Plymouth, United Kingdom
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 18, 2013

Travel Mate Hanoi - booked through Agoda. As our flight into Vietnam arrived into Hanoi at 0100hrs on 13/3/13 we prebooked and confirmed by e-mail the hostel pickup........it didnt turn up. Luckily we had met a guy at the airport visa desk and shared a taxi with him. The hostel was shut when we arrived, so we banged on the... More

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St. Helier, United Kingdom
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 26, 2013

we came here first in Hanoi after researching it online knowing it was around $10 and the guy started saying that there were no more $10 rooms but he had $15 ones, we refused and found somewhere else for that night. Looking online we saw he had availabilities for that night and the next couple so we booked 2 nights... More

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Ko Samui, Thailand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2013

reception 24 hours means that staff sleep on the floor just next to desk. same place where you will have a breakfast. we arrive very earlier about 5am. first they offered to us a room from person who check out when we where in a line. agains of our question that room is not clean receptionist answered "of course it... More

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1 review
5 of 5 stars Reviewed October 30, 2012 via mobile

The service of the hotel is very good, coz we arrived at midnight and booked the taxi pick up service, it's very convenience.room very clean and staff friendly. They help us everytime although they are sleeping. In here you can go out and come back whenever you want because the door openn24 hours. And we booked 3 days Halong ba... More

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Additional Information about Travelmate Hanoi Hotel

Address: 12 Chan Cam St, Hoan Kiem, Hanoi 00844, Vietnam
Location: Vietnam > Hanoi
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #138 of 403 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Why you should choose Travelmate Hanoi Hotel??? Best Location: Right in the centre of Hanoi Old Quarter, 3 min. walk to the Hoan Kiem Lake and Catholic Church. There are many hotels, bars, restaurants, shopping malls surrounding. Friendly and helpful people: Under the management of Mr Jackie with a slogan "Let's be travelmates," always have fun, like at home are all what you feel when you are in Travelmate Hotel- Great Value to Customers: We always try our best to provide you best service with the possible lowest cost by adding value to our products day by day.- Travelmate is a meeting point to make friends, situated in the heart of Vietnam’s capital city, Hanoi, in Hanoi's most popular tourist destination, The Old Quarter. The Old Quarter is the base for experiencing the intriguingly crazy beautiful culture, with not to be missed breathtaking destinations such as Ha Long Bay, and Sapa close by. Travelmate Hanoi Hotel is surrounded by local cafes, shops, restaurants, markets, bars, art galleries, and only a 5 minute walk to Hoan Kiem Lake, the most photographed attraction in Hanoi. You are undoubtedly at the doorstep of experiencing real Hanoi life when you stay with us. This newly renovated hotel boasts extremely spacious rooms, offering panoramic views from your balcony, western style bathrooms, and comfy beds. All rooms feature air conditioning, mini bar, and an LCD television, with free wifi throughout, and free internet computers in the lobby. At Travelmate Hanoi Hotel we will make sure you get the most out of your stay in Vietnam, with tours that guarantee great value, hotel restaurant with free big breakfast, fruit, tea and coffee available all day, the cafe caters both Vietnamese and Western cuisines, a bar, and a luxury gift shop for all those Western comforts you miss while travelling. When you first arrive in Hanoi, this renowned, distinct culture of conical hats, motorbikes, beeping horns, and plastic kids chairs can be a lot to take in. Being former travellers ourselves, we understand the importance of a comfortable, stress-free stay, and have arranged tours, handy facts and information, and 24hr reception, to ensure the most valued experience possible. Book with Travelmate Hanoi Hotel today to guarantee a truly amazing stay in this exciting, vibrant and captivating city. ... more   less 
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