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Prestige Hotel

17 Pham Dinh Ho, Hanoi, Vietnam
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Prestige Hotel
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Ranked #206 of 518 Hotels in Hanoi
A recent review
4 of 5 stars Reviewed May 23, 2015
Mike M Canberra, Australia
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canberra, Australia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 23, 2015

Our travel agent recommended this hotel and we used it as a base for our sightseeing in both in Hanoi and other cities. When travelling to other cities, we took what clothing and consumables we needed and left the rest of our baggage under the watchful eye of the front desk staff. (Nothing was ever stolen) Easy walking to the... More 

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Mol, Belgium
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 20, 2015

This hotel was our first night in Vietnam and was a bit dissapointing. Room do have carpet wich is a downside anyway, bathrooms have been renovated but the bath is very dangerous for use. Stepping in and out is not comfortable. Breakfast also very average, staff are very friendly though. Situated in a busy street so lot's of noice during... More 

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Brisbane, Queensland, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 15, 2015

Nice hotel and the staff where very friendly and helpful. Rooms where a good size and comfortable. We where on the seventh floor on our first stay. Closest to the street and it was very loud. But when we mentioned it to the front desk, we where up grade on our return and it was a lot better. Hotel is... More 

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Beccles
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 1, 2015

This hotel was the starter for a tour of Vietnam and we stayed for two nights. It was an amazing holiday. We booked with Freedom Asia and they organised our trip without a hitch - I seriously recommend them. Our only downside was the lack of leg room on the outward flight with Malaysian Air - I'm 2m tall and... More 

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Hawaii
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed April 1, 2015

The hotel is in the quiet side of town. Staff takes time to respond but is eager to please. Breakfast buffet is sufficient and serves both local and American continental breakfast. The rooms are not large but sufficient for 2 persons. The biggest problem I found was the way the bath tub is configured. (Some rooms only have shower enclosures)... More 

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Tehran, Iran
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 24, 2015

clean rooms,services were fair,breakfast was good for a 4 star hotel, staff are friendly and the location is good as it is quiet around there ( no car horns or so ) wi fi available in lobby and rooms (free) . I stayed 3 nights and I enjoyed, it was a good experience :) p.s :it has a roof top... More 

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Jerusalem, Israel
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed February 23, 2015

Hotel a little bit off the beaten track but still close enough to the main Hanoi attractions. Spent 2 nights with group so I didn't have much downtime in hotel. Rooms and hotel in general clean and well kept. Rooms have all necessary amenities and the wi-fi was free and available in room. Staff was friendly and was able to... More 

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PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Valued Customers, Greeting from Prestige Hotel Hanoi and thanks for your staying with us! It's our pleasure to provide services and make your trip unforgettable at Prestige Hotel Hanoi. We highly appreciated your time on writing us comments which help to motivate staff in working harder and better. We wish to see you next time at Prestige Hotel Hanoi.... More 

london
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 26, 2014

Have just returned back from Hanoi after 5 nights at the Prestige Hotel. The hotel is in a good location a bit away from the madness of the old quarter. it is a 15 minute walk to the lake and the old quarter, but it is very cheap with the taxi. The taxi firm we were told by everyone to... More 

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PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi! It was our pleasure to welcome you at Prestige Hotel. We're so happy to know you enjoy to stay with us and highly appreciated your time on writing comments about our hotel's service. We wish you all the best and look forward to seeing you again at Prestige Hotel Hanoi. Thank you.... More 

Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed November 23, 2014

My husband and I, together with a hoard of friends, stayed at this hotel from 16-19 November 2014. The rooms are very clean and shower facilities are good. The complimentary internet is really fast and the staff are very helpful and accommodating. The breakfast buffet is good although it was almost the same fare every day. There is a small... More 

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PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Madam, Greeting from Prestige Hotel Hanoi and thank you for your comments. We're so happy to know your family had a great vacation with us. Your contribution in writing a comment about the hotel's services is highly appreciated, we learn alot from those comments and will keep on-going best service for customers. Once again we thanks for your staying... More 

Swaffham, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 14, 2014

Comfortable room, staff were always friendly and accommodating. I don't ask for anymore. A little bit of a walk to the Old Quarter, but taxis were plentiful and inexpensive so not a problem. The pool area was nothing special but then again I did not come to Hanoi to go swimming !

Was this review helpful? Yes
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir, Greeting from Prestige Hotel Hanoi and thank you for your staying with us! Your comments about our hotel's service will help us alot in encouraging staff to work more professional and effective in order to bring the better service day by day to our customers. We are happy to know you were satisfied with Prestige Hotel Hanoi. Have... More 

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