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All 492 Hanoi hotels

Prestige Hotel

4.0 of 5 Hotel   |   17 Pham Dinh Ho, Hanoi, Vietnam
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Ranked #182 of 492 hotels in Hanoi
A recent review
5 of 5 stars Reviewed January 19, 2014
Venicetraveller14 Cambridge, United Kingdom
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78 people have reviewed this hotel

Traveler rating
    10
    51
    12
    5
    0
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13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 19, 2014

I've reviewed this excellent modern hotel on a number of occasions, but since I return regularly and have just come back from a month-long stay (December-Jan) I want to say yet again how consistently happy I've been with the facilities and service. The staff make a tremendous effort to be courteous and super-helpful, and what's on offer compares very favourably... More

Was this review helpful? Yes
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Madam, Warmest greeting from Prestige Hotel Hanoi and thank you for choosing our hotel as your favorite destination. Being your home away home, we are so proud of providing the excellence service for all your trip. We do hope that: each time you come back with us, there will be new imagine of Prestige Hotel Hanoi in your mind.... More

Manila
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 5, 2014

Stayed at this hotel on our first and last night in Hanoi. Checking in was a breeze and we were immediately led to our rooms. The rooms were clean and neat. Just the the right size for two people, they come with standard amenities such as TV, ref and electric pot for heating water. The beds were comfortable giving us... More

Was this review helpful? Yes 1
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Valued Customers, It's was nice to have a chance welcoming you and your partners at Prestige Hotel Hanoi. Your enjoyment with service at the Hotel is our happiness. We hope your trip in Vietnam was much experienced. Thank you very much for staying with us and We look forward to seeing you again at Prestige Hotel Hanoi. Management Team. More

Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 25, 2013

This was ok value, we had the standard room to start with and loved that there was only a shower, no bath. Hate the shower over the bath thing. However our room was VERY hot, turns out if someone on the floor wants a heater they turn all airconditioners on that floor to heating. After they finally understood our room... More

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PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Valued Customers, It was nice for us to welcome you at Prestige Hotel Hanoi. In order to improve services at the Hotel, we highly encourage our customers let us know experiences during their stay. Our Management Team has been working to investigate your case and take it seriously to make the Hotel's services and image become better day by... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 2, 2013

Stayed in this hotel for four days during our last visit to Hanoi. Excellent facilities. Very guest friendly. Front desk staff fabulous. Concierge staff very helpful. Speaks English very well. Helped us in every facet, providing directions, getting Taxis, very good wifi at rooms without any cost. Restaurant and room services are very reasonably priced. Highly recommended.

Was this review helpful? Yes 4
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. We hope Prestige Hanoi would be apart of your memorable moment during your trip. Once again thank... More

Rishon Lezion, Israel
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 30, 2013

stayed with my family for 3 nigths. we stayed in an apatrment . two bedrooms with living room and dinning table. graet for family. the staff is very nice and most helpfull. the breakfast is very rich with a lot of ingrediants. the hotel has a very little pool on the top. when we were there the water were frizing... More

Was this review helpful? Yes 2
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. Your experience is our improvement in order to provide the better service for customers day by day.... More

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2013

We enjoyed our stay at the Prestige. The staff was helpful and very friendly. They were attentive to our children and helped us with all our needs. The hotel restaurant was often not busy but the food was delicious and service good. The buffet breakfast was large with both eastern and western choices. We chose the hotel because of the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. Your experience is our improvement in order to provide the better service for customers day by day.... More

Gympie, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2013

We stayed at the Prestige Hotel just over 12 months ago (a little late doing our review), but were happy to be a little away from the hustle and bustle - only a cheap taxi fare away though. The staff were all very accommodating and friendly, happy to arrange taxis, give directions and help out in any way. Our room... More

Was this review helpful? Yes 3
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. Your experience is our improvement in order to provide the better service for customers day by day.... More

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 15, 2013

We spent a total of 5 nights at this hotel, 4 on our first visit and 1 after our return from Halong Bay. The staff were very friendly and helpful and they have a good understanding of the English language (something many hotels we stayed in did not have). The staff booked our day trips for us, getting some good... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. Your experience is our improvement in order to provide the better service for customers day by day.... More

Kuala Lumpur, Malaysia
Top Contributor
83 reviews 83 reviews
62 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed September 30, 2013

The hotel is a taxi ride away from the French Quarter and Old Quarter. Its a small "modern" hotel. The room I occupied was modern and clean with a small modern and well equipped bathroom but totally devoid of any local flavor. If you are looking for that, this is not the place. But if you want a small comfortable... More

Was this review helpful? Yes 1
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. Your experience is our improvement in order to provide the better service for customers day by day.... More

Perth, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 28, 2013

We spent three nights in this hotel. The rooms were spacious and clean.The first room they put us in smelt like cigarette smoke the staff were happy to move us when we complained.Breakfast was great with heaps of choice. The staff were very pleasant and helpful. You will need to get a taxi if you want to visit the Old... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Mr. Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. We hope Prestige Hanoi would be apart of your memorable moment during your trip. Once again... More

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Additional Information about Prestige Hotel

Address: 17 Pham Dinh Ho, Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #182 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Prestige Hotel 4*
Official Description (provided by the hotel):
Welcome to the Prestige Hotel, a new four-star international standard hotel tucked away on a tree-lined street in the heart of Hanoi. Just 15 minutes walk from the buzzing lanes of Hanoi’s Old Quarter and the enchantment of Hoan Kiem Lake, the Prestige Hotel offers the perfect combination of modern luxuries, impeccable service, and excellent value for the business or pleasure traveler. The hotel features 80 guestrooms including elegant suites and an executive apartment, dedicated conference facilities and a business center, a full-service restaurant offering the best in international cuisine, a fitness center and a rooftop swimming pool and cocktail bar. ... more   less 
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