We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 494 Hanoi hotels

Prestige Hotel

4.0 of 5 Hotel   |   17 Pham Dinh Ho, Hanoi, Vietnam
Hotel amenities
Save Saved
You added Prestige Hotel to your Saves list
Prestige Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
77%
Ranked #196 of 494 hotels in Hanoi
A recent review
5 of 5 stars Reviewed May 21, 2014
ExcitedtoExplore Perth, Australia
  • Overview
  • Reviews (86)
  • Photos (27)
  • Location
  • Amenities
  • Q&A
  • Room tips (16)
  • More
true
Write a Review

86 people have reviewed this hotel

Traveler rating
    11
    56
    14
    5
    0
See reviews for
14
29
2
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2014

This hotel is in such a lovely location, you feel you're in Vietnam rather than stuffed in a tourist corner yet it's not a far drive from all the souveniers you could want. The hotel is beautifully clean and the staff are extremely helpful, always making sure you have an address card for an easy return and willing to help... More

Was this review helpful? Yes 3
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and thank you for your staying with us! It 's our great chance to welcome you during your trip in Hanoi. We are so happy to know you enjoyed our service. Once again thank you and we look forward to welcoming you back at Prestige Hotel Hanoi. Management Team. More

Brisbane, Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 3, 2014 via mobile

We are staying at the hotel as part of a private tour. For the overall for price the quality of this hotel was a pleasant surprise. Not the best location in Hanoi but I'm sure the price goes up considerably the closer you are to the old quarter or the quality drops quickly to dodgy backpacker standard. You're a good... More

Was this review helpful? Yes
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Valued Customers, Warmest greeting from Prestige Hotel Hanoi and thank you for your staying with us! It's our pleasure to serve you during your trip in Hanoi and we are so happy to know you were satisfied with benefits and facilities at Prestige Hanoi. We highly appreciated your time spending on comments and look forward to having another chance... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2014

After having been for business trips to Vietnam for quite some times, the Prestige hotel so far really stands out compared to previous hotels I have stayed in. The prices are very affordable, the staff is extremely helpful and service focussed (care about their guests, know your name, remember your preferences, arrange alternative accommodation if they happen to be fully... More

Was this review helpful? Yes 1
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir, Warmest greeting from Prestige Hotel Hanoi and thank you for your staying with us! We are so happy to know that you were satisfied with facilities and services at our hotel. Your comments are highly appreciated as it will be motivation which helps our team member working harder and like their job much time by time. Once again... More

Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 19, 2014

I've reviewed this excellent modern hotel on a number of occasions, but since I return regularly and have just come back from a month-long stay (December-Jan) I want to say yet again how consistently happy I've been with the facilities and service. The staff make a tremendous effort to be courteous and super-helpful, and what's on offer compares very favourably... More

Was this review helpful? Yes 1
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Madam, Warmest greeting from Prestige Hotel Hanoi and thank you for choosing our hotel as your favorite destination. Being your home away home, we are so proud of providing the excellence service for all your trip. We do hope that: each time you come back with us, there will be new imagine of Prestige Hotel Hanoi in your mind.... More

Manila
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 5, 2014

Stayed at this hotel on our first and last night in Hanoi. Checking in was a breeze and we were immediately led to our rooms. The rooms were clean and neat. Just the the right size for two people, they come with standard amenities such as TV, ref and electric pot for heating water. The beds were comfortable giving us... More

Was this review helpful? Yes 1
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Valued Customers, It's was nice to have a chance welcoming you and your partners at Prestige Hotel Hanoi. Your enjoyment with service at the Hotel is our happiness. We hope your trip in Vietnam was much experienced. Thank you very much for staying with us and We look forward to seeing you again at Prestige Hotel Hanoi. Management Team. More

Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 25, 2013

This was ok value, we had the standard room to start with and loved that there was only a shower, no bath. Hate the shower over the bath thing. However our room was VERY hot, turns out if someone on the floor wants a heater they turn all airconditioners on that floor to heating. After they finally understood our room... More

Was this review helpful? Yes
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Valued Customers, It was nice for us to welcome you at Prestige Hotel Hanoi. In order to improve services at the Hotel, we highly encourage our customers let us know experiences during their stay. Our Management Team has been working to investigate your case and take it seriously to make the Hotel's services and image become better day by... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 2, 2013

Stayed in this hotel for four days during our last visit to Hanoi. Excellent facilities. Very guest friendly. Front desk staff fabulous. Concierge staff very helpful. Speaks English very well. Helped us in every facet, providing directions, getting Taxis, very good wifi at rooms without any cost. Restaurant and room services are very reasonably priced. Highly recommended.

Was this review helpful? Yes 4
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. We hope Prestige Hanoi would be apart of your memorable moment during your trip. Once again thank... More

Rishon Lezion, Israel
Contributor
17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 30, 2013

stayed with my family for 3 nigths. we stayed in an apatrment . two bedrooms with living room and dinning table. graet for family. the staff is very nice and most helpfull. the breakfast is very rich with a lot of ingrediants. the hotel has a very little pool on the top. when we were there the water were frizing... More

Was this review helpful? Yes 3
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. Your experience is our improvement in order to provide the better service for customers day by day.... More

Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2013

We enjoyed our stay at the Prestige. The staff was helpful and very friendly. They were attentive to our children and helped us with all our needs. The hotel restaurant was often not busy but the food was delicious and service good. The buffet breakfast was large with both eastern and western choices. We chose the hotel because of the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. Your experience is our improvement in order to provide the better service for customers day by day.... More

Gympie, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2013

We stayed at the Prestige Hotel just over 12 months ago (a little late doing our review), but were happy to be a little away from the hustle and bustle - only a cheap taxi fare away though. The staff were all very accommodating and friendly, happy to arrange taxis, give directions and help out in any way. Our room... More

Was this review helpful? Yes 3
PrestigeHanoi, Guest Relations Manager at Prestige Hotel, responded to this review

Dear Sir/ Madam, Greeting from Prestige Hotel Hanoi and hope this email finds you well. On behalf of Management Team, I would like to thank for your time spending on writing us comments. We highly appreciated on what you've had at our property. Your experience is our improvement in order to provide the better service for customers day by day.... More

Owners: What's your side of the story?
If you own or manage Prestige Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Prestige Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Prestige Hotel

Address: 17 Pham Dinh Ho, Hanoi, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Prestige Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Asiatravel.com Holdings, HotelsClick, BookingOdigeoWL and Otel so you can book your Prestige Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (11)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (5)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Room/suite (1)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#31 Luxury Hotel in Hanoi #43 Spa Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Welcome to the Prestige Hotel, a new four-star international standard hotel tucked away on a tree-lined street in the heart of Hanoi. Just 15 minutes walk from the buzzing lanes of Hanoi’s Old Quarter and the enchantment of Hoan Kiem Lake, the Prestige Hotel offers the perfect combination of modern luxuries, impeccable service, and excellent value for the business or pleasure traveler. The hotel features 80 guestrooms including elegant suites and an executive apartment, dedicated conference facilities and a business center, a full-service restaurant offering the best in international cuisine, a fitness center and a rooftop swimming pool and cocktail bar. ... more   less 
Number of rooms
80

Questions & Answers

Questions? Get answers from Prestige Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer