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May de Ville Old Quarter Hotel

43 Gia Ngu St | Hoan Kiem District, Hanoi 844, Vietnam
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May de Ville Old Quarter Hotel
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May de Ville Old Quarter Hotel
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393 reviews from our community

Traveler rating
    168
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57
162
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

We found reception staff to be stressed, perhaps due to the renovations. The hotel has no bar/ restaurant and the oldest thread bare towels we had ever seen. Our laundry was very badly processed, looking worse after it was returned. We had booked a room with twin beds and a balcony, but on arrival were told this was not available.... More 

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New York City, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a lovely hotel with comfortable beds and clean rooms. Staff is very helpful and accommodating. Spa is just wonderful...massages are amazing and very inexpensive. The hotel is a little off the beaten track and some may not feel comfortable in the area although it's safe. It's near some great restaurants and short walk to shopping.

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a first 5 days in Vietnam and couldn't of asked for a better impression. The location was perfect as was the hotel and it's staff. The breakfast was varied and satisfying. The rooms though not huge we're more than adequate.

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel itself is nice. Location was even perfect. Staff were very helpful and friendly. Ask for Tracy! she helped us to book a trip to Ha Long Bay which turned out to be amazing. The best part about the hotel was its swimming pool & the restaurant. None of the hotel in the Old Quarter could beat the view.... More 

Was this review helpful? Yes 1
Preston, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This was a second stay at the hotel and again from the moment we entered the hotel , the staff and level of customer service was fantastic. A popular hotel that is clean, has a good size pool, rooms that are a really good size with decent wifi , safe, tea/coffee facilities, a/c ... I phoned in advance to arrange... More 

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Adelaide, South Australia, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was our first night in Vietnam. Amazing to see the contrast of this oasis in the middle of the hustle and bustle of the over-crowded Old Quarter in Hanoi. We asked for a larger room with a view and were very thankful we did. With the humidity, fumes and intense closeness of this area it felt great to walk... More 

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Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good customer service here. Very nice and clean room. Room amenities are very clean and comfortable. The only negative was that the in room safe was missing. We had been updated to this hotel at no charge as the May De Vile Backpacker Hotel has sustained rain damage. Staff carried our bags from one hotel to the next and... More 

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Dalat, Vietnam
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 1 day in the dorm room, everything will be nice beside the bathroom with no lock on the door and the upper bed is not safe as it doesn't have the hold bar (it stay their but useless). Wil recommend but not for the dorm.

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 22, 2015

After a hectic drive to the hotel I was promptly welcomed by English speaking staff. The room was very nice and comfortable. A couple of warnings for non smokers that there may be lingering smoke smell and also the room was internal with no external windows or natural light. Fine considering it is just a place to stay. Nore that... More 

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Perth, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 21, 2015

May de Ville Old Quarter is a relatively new hotel with good size rooms. We had an internal room. It was fine. The breakfast was good. We could get around Hanoi easily. We found communication with some of the staff a bit difficult at times. Pool was full but not sure if it was in working order as it was... More 

Was this review helpful? Yes 1
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