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All 494 Hanoi hotels

Hanoi Moment Hotel

3.0 of 5 Hotel   |   15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
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Ranked #15 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed 1 week ago
thetravellerlover Ras Al Khaimah, United Arab Emirates
  • Overview
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742 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Ras Al Khaimah, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We came from Malaysia and stayed here two weeks ago. We were very happy and satisfied with the room facilities provided which include free wifi and a laptop in the room. The service was remarkable and the free breakfast was delicious. We left our luggage at the hotel to Halong Bay for two days and our luggage was already in... More

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Manchester, United Kingdom
Top Contributor
114 reviews 114 reviews
18 hotel reviews
226 helpful votes 226 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Before going further, I have to admit this is a fairly lengthy review. This is because I have updated an earlier review in light of correspondence from the hotel and wish to be as fair as possible. I have included some of their comments, to which they raised no objections, for this reason. The Hanoi Moment is handily located in... More

Was this review helpful? Yes 3
Tel Aviv, Israel
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay in Hanoi Moment Hotel was extraordinary! Everything was above any expectations we had. The rooms were very nice, meticulous and very clean. The service was remarkable! We are traveling already for three months in South East Asia and we never met such a professional and nice crew. They helped us tremendously in everything – bus tickets to Sapa,... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

Tempted not to write this review too stop the HM1 getting over booked but it's a great small hotel in the centre of the bustling Hoan Kiem district within a short walk of the lake. I've stayed here half a dozen times and the rooms are always clean and well appointed. It's also good value, with an a la carte... More

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Canberra, Australia
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a whirlwind tour of Vietnam. We spent 3 nights at the Hanioi Moment Hotel on our way to and from Sapa and Ha long Bay. We were very happy with the attention we received from the warm and helpful staff at the hotel. Our group of 6 felt that every aspect of the service was... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

the hotel is in a nice area of the old quarters. the rooms were beautiful and clean and the staff is super friendly. the hotel offers a great breakfast a la carte. all in all we think hanoi moment is highly recommendable!

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3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved the stay at Hanoi Moment Hotel. This hotel was recommended to us by one of our friends and we recommend it to everyone reading this post. The staff was really friendly and welcoming, they provided us with a personalised service. They always made us feel special. The staff organised a Halong bay cruise for us and our airport... More

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Sunshine Coast
Top Contributor
151 reviews 151 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything about this hotel is excellent, and tailored for every comfort of the patrons. the Staff very friendly, focussed on customer service, and very fluent in english. The rooms impeccably clean and laid out well with all the modern amenities. A modern lift services all the floors. Had breakfast at the restaurant and the service and experience was truly warm... More

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Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

+ Incredibly friendly staff, they make you feel very welcome with tiny details like personalized notes and fruit in the room. + Good location in the old quarter + Great attention even before we arrived, offering various activities, pick up service, etc

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Staff was excellent. Loved breakfast was cooked fresh for you and as much as you like. Well positioned, walked everywhere. Highly recommend. Our room leaked (extremely heavy rain) and moved to a family ròom very quickly. We found nothing was too much trouble. They checked and double checked that everything was going well. Top job hanoi moment xx

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Additional Information about Hanoi Moment Hotel

Address: 15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Moment Hotel 3*
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Room/suite (107)
Hotel & grounds (25)
Dining (48)
Bathroom (36)
Pool/beach area (1)
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Hotel & grounds (4)
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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style
#6 Business Hotel in Hanoi #12 Romantic Hotel in Hanoi #12 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
We, at the Hanoi Moment Hotel, located in the heart of Hanoi’s old quarter, are proud of our customer service and friendly staff. Our rooms are furnished to the highest standard. A décor of dark wooden furniture, charcoal and grey colours contrast with white and hints of bright colours giving a trendy modern feel. A cosy hotel run by a small team of professional and enthusiastic staff where you will experience many moments of peace, good service and a welcome smile. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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