We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Moment Hotel

3.0 of 5 15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hanoi Moment Hotel
Professional photos View all
Browse nearby
Hanoi Moment Hotel
Write a Review

757 reviews from our community

Traveler rating
    656
    95
    5
    0
    1
See reviews for
115
378
49
24
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (757)
  • Mar-May only
    (205)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (191)
  • Dec-Feb only
    (190)
All months
Bendigo, Victoria, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been traveling for four months and have stayed at over 30 hotels in this time. The Moment Hotel will easily stand out as a gem in our memory. While the rooms are pleasant, spacious and airy, the Moment Hotel stands out more for its superb customer service. I think Cathy the travel and tour service person will certainly... More

Was this review helpful? Yes
Austin, Texas, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I have to say that both the staff and accommodations provided at the Hanoi Moment Hotel were wonderful. The staff helped us book a trip to Sapa, get cabs at a fair price, and took care of us when we returned at 6:30 AM from our trip to Sapa. They literally were prepared to help us with anything we needed... More

Was this review helpful? Yes
Evanston, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife, son and I stayed at the Hanoi Moment for four nights earlier this month. We can only echo the other 5-star reviews. The staff is just exceptional: Always friendly and attentive and willing to go the extra mile to make your stay memorable. We were greeted with fresh juice in the lobby on arrival. Fresh fruit awaited us... More

Was this review helpful? Yes 1
Shire, Ethiopia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed 6 days around Hanoi, 2 nights spent in Hanoi Moment Hotel and the others in tours arranged by the hotel at my personalized request. The staff is extremely efficient, friendly and helpful and the services are 5 stars. The hotel is charming with great amenities, good value for the money. Breakfast is delicious, location is great and the... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I chose this hotel as we wished to stay in Hanoi for several days and linked to this was their excursions to Sapa and Halong bay. It was a wonderful holiday and although Sapa & Halong bay were incredibly beautiful and the main reason for our stay in the Hanoi Moment Hotel, we could have just as... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in Hanoi Moment Hotel for 2 nights. The hotel is located at the centre of the Hanoi Old Quarter, thus nearby attractions are conveniently accessible. The service of the hotel is excellent (I would say better than a 5-star hotel). I was planning to take the overnight train from Hanoi to Danang, the hotel staff offered to help... More

Was this review helpful? Yes
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

excellent service,friendliest staff. best hotel in Hanoi. thanks to jimmy and his team. very safe area.junior suite for only 50 dollars. will recommend any1 to stay there,freash fruit every day from zak south africa

Was this review helpful? Yes
Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We decided to stay at the Hanoi Moment Hotel after it was recommended to us by some friends. It more than lived up to expectations from the minute we were greeted by the amazing staff as we stepped out of our taxi to our early morning departure when they made us a small breakfast to eat on the way to... More

Was this review helpful? Yes
Quezon City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My best friend and I stayed here for 1 night. The hotel is new, with exceptional service. The hotel staff are very accommodating and helpful. I booked the junior suite which is really cheap, only for about $50! There were complimentary fruits and also a bottle of wine. Our room also has a very spacious balcony! My friend's flight is... More

Was this review helpful? Yes
Toronto
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2014

We had the most wonderful stay at the Hanoi Moment. First off, we ended up staying there after our previous hotel turned out to be a total disaster. But instead of making matters worse, Tom and the rest of the staff went above and beyond to make sure the rest of our time was exceptional. The rooms are gorgeous, the... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hanoi Moment Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Moment Hotel

Address: 15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Moment Hotel 3*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Odigeo and Tingo so you can book your Hanoi Moment Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

313 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (300)
Viewed
Room/suite (107)
Viewed
Hotel & grounds (25)
Viewed
Dining (48)
Viewed
Bathroom (36)
Viewed
Pool/beach area (1)
Viewed
View from room (4)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay