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All 492 Hanoi hotels

Hanoi Moment Hotel

3.0 of 5 Hotel   |   15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
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Ranked #14 of 492 hotels in Hanoi
A recent review
5 of 5 stars reviewed 3 days ago
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701 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Trully appreciate the effort made by the hotel and their staff to celebrate my 40th birthday. Didn't expect them to have cake in the room. The stay to this hotel is trully memorable. The breakfast as superb..infact its eat all you can order.. Must try the french toast.. Its awesome.

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Guarapuava, PR
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed 2 nights at Hanoi Moment Hotel and the hotel was amazing, staff was incredible helpful, I had the best hotel experience and if I go to hanoi one thousand times I'll stay all of this times at Hanoi Moment Hotel. The hotel was clean, staff was helpful, the room was clean, great shower, great breakfast, I went to... More

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Skovde, Sweden
12 reviews 12 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is fantastic and the staff treats the guest with so much love! They have special staff there to help guests with travelarrangements (no charge), which we found very helpful. They recommended and helped us book a fantastic cruise in Halong Bay. If you stay more than 3 nights (I think) they will arrange with free transport to the... More

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Senior Contributor
31 reviews 31 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

If there was a 6 out of 5 I would give it for the staff, cannot remember better. The room was small (let's call it compact) but it had all the amenities. The bed was stewn with rose petals (a nice touch) and so was the shower room. The sound proofing is not too good - see comment on room... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent a number of non consecutive days at the Hanoi Moment during March and were blown away by their professionalism and attention to detail, from the moment they fetched us from the Airport, to the moment we left. What a treat having someone meet you at the Airport....it just makes it all so much easier. They couldn't do enough...they... More

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London, United Kingdom
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I was the one who was tasked with planning our entire Vietnam holiday, the pressure not to pick the wrong hotel or location was all on me! This hotel is simply one of the best I've ever been too! Situated in the old quarter (you truly don't want to stay anywhere else in the city) it is perfectly located, the... More

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Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Sue and I booked the Hanoi Moment over the Internet.......What a great surprise when we pulled up in front of the hotel, the staff came out to great us and carried our luggage in. We were then welcomed with a Mango tropical drink. They told us about the local area, tours and money exchange could be done through the hotel.... More

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Top Contributor
74 reviews 74 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I did some research before i book my own hotel after my Halong Bay trip, and i found this hotel in trip advisor, why they stay outside top 10 is puzzling me, they are very good in services, room and staff attention. Wonderfull hotel for non-star hotel they said. We arrive in the afternoon after our halong bay trip, and... More

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Tokyo Japan
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff is incomparable for their friendliness and helpfulness with every request. Great location near restaurants and sights as well as a good location for a business visit. Excellent and generous breakfast - very nice, quiet and comfortable room. I have stayed at all the "big name" hotels but would rate the Hanoi Moment higher; it has a character and... More

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Kuta, Indonesia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My agent booked this hotel for my holiday n happy for their suggestion. We welcomed by the hotel'staff so friendly. Helpfull and take care their staff so well. I feel so warm n nothing to be worried. Location is also perfect easy to get food n shopping. I recommend this hotel as one of the best service hotel in their... More

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Additional Information about Hanoi Moment Hotel

Address: 15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #14 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Moment Hotel 3*
Official Description (provided by the hotel):
We, at the Hanoi Moment Hotel, located in the heart of Hanoi’s old quarter, are proud of our customer service and friendly staff. Our rooms are furnished to the highest standard. A décor of dark wooden furniture, charcoal and grey colours contrast with white and hints of bright colours giving a trendy modern feel. A cosy hotel run by a small team of professional and enthusiastic staff where you will experience many moments of peace, good service and a welcome smile. ... more   less 
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