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All 490 Hanoi hotels

Hanoi Moment Hotel

3.0 of 5 Hotel   |   15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
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Ranked #13 of 490 hotels in Hanoi
A recent review
5 of 5 stars reviewed yesterday
Alisonp31 London, United Kingdom
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706 people have reviewed this hotel

Traveler rating
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    86
    4
    0
    2
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103
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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  • Chinese (Simplified) first
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English first
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is in central location. Airport transfer was good. The staff are amazing they were so friendly and accommodating nothing was too much trouble. Best customer service we've ever received from a hotel. Rooms bit small but had everything you needed even a laptop. Definitely recommend this hotel. The overnight boat trip to halong bay they arranged was brilliant.

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Paris, France
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nigths in this hotel and everything was so perfect. Airport pickup was very appreciated after a long trip. Location is great, right in the center with plenty of restaurants in the area. The rooms are not too big but perfect size and very well equipped with nice beds, computer with good wifi, mini bar, and a clean... More

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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Currently staying at Hanoi Moment Hotel and am thoroughly impressed with the staff...they are so attentive and helpful and you really couldn't ask for more. The hotel is in a great and very central location but the rooms are not noisy at night and the air con works well. Would recommend to anybody.

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Poipu
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived tired and late at night. The bellman met us at cab and translated the amount. The room was extra large and the rose petals on the bed and in the bath were an elegant touch. Breakfast the next morning was delicious!

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My fiancé and I stayed at Hanoi Moment Hotel 1 for the first part of our honeymoon. We were recommended to stay in the centre of the French Quarter as we were only in Hanoi for a brief period and wanted to see/do as much as possible. It was a great recommendation. Right from the moment we walked in, my... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Trully appreciate the effort made by the hotel and their staff to celebrate my 40th birthday. Didn't expect them to have cake in the room. The stay to this hotel is trully memorable. The breakfast as superb..infact its eat all you can order.. Must try the french toast.. Its awesome.

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Guarapuava, PR
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed 2 nights at Hanoi Moment Hotel and the hotel was amazing, staff was incredible helpful, I had the best hotel experience and if I go to hanoi one thousand times I'll stay all of this times at Hanoi Moment Hotel. The hotel was clean, staff was helpful, the room was clean, great shower, great breakfast, I went to... More

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Skovde, Sweden
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fantastic and the staff treats the guest with so much love! They have special staff there to help guests with travelarrangements (no charge), which we found very helpful. They recommended and helped us book a fantastic cruise in Halong Bay. If you stay more than 3 nights (I think) they will arrange with free transport to the... More

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Cyprus
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

If there was a 6 out of 5 I would give it for the staff, cannot remember better. The room was small (let's call it compact) but it had all the amenities. The bed was stewn with rose petals (a nice touch) and so was the shower room. The sound proofing is not too good - see comment on room... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a number of non consecutive days at the Hanoi Moment during March and were blown away by their professionalism and attention to detail, from the moment they fetched us from the Airport, to the moment we left. What a treat having someone meet you at the Airport....it just makes it all so much easier. They couldn't do enough...they... More

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Additional Information about Hanoi Moment Hotel

Address: 15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #13 of 490 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Moment Hotel 3*
Official Description (provided by the hotel):
We, at the Hanoi Moment Hotel, located in the heart of Hanoi’s old quarter, are proud of our customer service and friendly staff. Our rooms are furnished to the highest standard. A décor of dark wooden furniture, charcoal and grey colours contrast with white and hints of bright colours giving a trendy modern feel. A cosy hotel run by a small team of professional and enthusiastic staff where you will experience many moments of peace, good service and a welcome smile. ... more   less 
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