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All 494 Hanoi hotels

Hanoi Moment Hotel

3.0 of 5 Hotel   |   15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
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99%
Ranked #17 of 494 hotels in Hanoi
A recent review
  • Overview
  • Reviews (734)
  • Photos (311)
  • Amenities
  • Room tips (146)
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734 people have reviewed this hotel

Traveler rating
    632
    96
    4
    0
    2
See reviews for
109
366
50
23
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

There were a saying that everything happened for a reason. I had a bad experience with the tour agent but regardless what were the arrangement this hotel assisted us as much as they can. We were in the room located at the lobby, after informed them about it they've moved us to upper level despite they were full house. Staff... More

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Sunshine Coast
Top Contributor
133 reviews 133 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything about this hotel is excellent, and tailored for every comfort of the patrons. the Staff very friendly, focussed on customer service, and very fluent in english. The rooms impeccably clean and laid out well with all the modern amenities. A modern lift services all the floors. Had breakfast at the restaurant and the service and experience was truly warm... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Staff was excellent. Loved breakfast was cooked fresh for you and as much as you like. Well positioned, walked everywhere. Highly recommend. Our room leaked (extremely heavy rain) and moved to a family ròom very quickly. We found nothing was too much trouble. They checked and double checked that everything was going well. Top job hanoi moment xx

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Fredericia, Denmark
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my family (6 persons) spend two weeks at this amazing Hotel. Here is the most kindly staff, and the rooms are good size and cleaned every day. We recommend absolutly this Hotel :-) From Flittner-Nielsen Family, Denmark

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Coffs Harbour, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel, is situated in a great location Central to everything, a short walk to the lovely lake. My family and I stayed here for 3 nights, it was a lovely clean hotel with nice decor. The staff were very friendly and very helpful. The rooms were quiet and comfortable, air conditioned, little on the small side, the only down... More

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent our first few days in Vietnam at the Hanoi Moment Hotel. Extremely happy with the quality of service, very friendly and attentive in every way. The rooms are compact but very comfortable. We were on the 6th floor at the back of the hotel and heard minimal street noise. The hotel is perfectly located to all attractions (just... More

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Doha, Qatar
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It only happened twice that I stayed in a hotel and had such an excellent stay that I feel like visiting the city again just to stay at the hotel. Hanoi Moment Hotel is one of those two times. Central location at the heart of the old quarter where everything is at a walking distance. The customer service and the... More

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Wellington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 3 nights at Hanoi Moment Hotel. On arrival we received cold towels and a fresh fruit juice which was much apprecoated after a long trip. Our room was upgraded on request which gave us more space. Whenever any small issues arose the staff were quick to remedy them, and always with a smile. Breakfast pancakes were excellent and... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 21, 2014

Our first days in Vietnam were spent in Hanoi and the Moment Hotel. There were 7 of us travelling together and we couldn't have asked for a better first stop. Although only small, it was perfectly located within walking distance to the lake and all attractions. The staff couldn't do enough for us and I wondered when leaving if I... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

I found this hotel looking on tripadvisor and am so glad I did. The service is top-notch and everyone goes out of their way to help you whether it is arranging transportation, finding restaurants, storing luggage, etc. The rooms are nicely decorated, modern and clean. The breakfast is really good as they have a menu to select a number of... More

Was this review helpful? Yes 2
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Additional Information about Hanoi Moment Hotel

Address: 15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Moment Hotel 3*
Reservation Options:
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311 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style
#5 Business Hotel in Hanoi #12 Romantic Hotel in Hanoi #13 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
We, at the Hanoi Moment Hotel, located in the heart of Hanoi’s old quarter, are proud of our customer service and friendly staff. Our rooms are furnished to the highest standard. A décor of dark wooden furniture, charcoal and grey colours contrast with white and hints of bright colours giving a trendy modern feel. A cosy hotel run by a small team of professional and enthusiastic staff where you will experience many moments of peace, good service and a welcome smile. ... more   less 
Number of rooms
16

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