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Golden Sun Moment Hotel

Travelers' Choice award winner
3.0 of 5
15 Hang Can Street | Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Hanoi Moment Hotel)
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Best prices for: 1 room 1 guest
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Golden Sun Moment Hotel
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Golden Sun Moment Hotel
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74 reviews from our community

Traveler rating
    65
    9
    0
    0
    0
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12
27
6
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Gold coast, australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW via mobile

Stayed in this hotel for 2 nights & would recommend it to anyone .. staff were fantastic, breakfast is great, we were upgraded without asking .. Henry (manager) was so attentive, had great recommendations & very good English .. Don't miss the cha ca la vong restaurant just up the street ... #14 is the original 1871 one ... noel... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed at this hotel for 2 nights. Cannot fault it! Excellent value for money ($50 Aussie dollars per night) Really nice room and bathroom- very clean! Service was amazing- Henry went above and beyond- even booked our Halong Bay trip for us and organised everything that needed to be done. I would Definitely recommend this hotel!!!

Was this review helpful? Yes 1
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Kelera K , Thank you for your review and it is so nice to hear that you felt that everything was Excellent value during your time with us. I am pleased that you liked our room with cleanness bathroom and found the service was amazing that you have ever experienced, the staff helpful and that you would recommend the... More 

Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I spent about one week in Golden Sun Moment Hotel and I can honestly say it's the best service I've had ....and I've seen a lot. Incredibly caring staff that will go way beyond it's way to make your stay unforgettable! I strongly recommend the Golden Sun Moment to anyone that wishes to spend some time in lovely Vietnam. BR,... More 

Was this review helpful? Yes 1
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Svetlio t, Thank you for sharing your very complimentary comments about Golden Sun Moment Hotel on the site and we are thrilled that you have now found a new number 1 hotel. I am delighted that you had an enjoyable and memorable stay with us and appreciated our little gem. It is a very special little hotel and we... More 

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Excellent service staff (Alex, Henry and others) who well exceeded our expectations on service. The rooms were also impeccable and well-decorated. For the price we paid, this was great value! Highly recommend this hotel if you are in Hanoi - walking distance to most attractions too.

Was this review helpful? Yes 1
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear ,dixnet Many thanks for taking the time to share your wonderful experience of Golden Sun Moment Hotel with other TripAdvisor users. It is lovely to read such a very positive review, which I shall share with my team. I am delighted that you found a huge room with high cleanness level and really tastefully design ,Addition more staff 's... More 

Singapore
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

we booked a triple sharing room which was huge, very very clean and really tastefully designed (there were like even rose petals decoration on our beds upon checkin). the staff were absolutely nice as well, they actually left a note and some cakes for us in our room as a supper treat when we came back to the hotel late... More 

Was this review helpful? Yes 2
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Dixnet, It was our great pleasure to look after you on your recent visit to Golden Sun Moment Hotel and thank you for your very positive review which we greatly appreciate. I am so pleased that you felt everything was perfect and that you received a warm welcome and enjoyed our stay. So nice to hear that you loved... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We loved, loved, loved Golden Sun Moment! The service is unbeatable! They were so attentive, friendly and caring! We would go back in a heartbeat! The rooms are small but clean and breakfast is fantastic!! Thank you Golden Sun Moment staff!!

Was this review helpful? Yes 1
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Shimm33, How very kind of you to take the time to write such a lovely review and we all greatly appreciate your time. It is so rewarding to hear that you found out service like unbeatable ,so attentive and caring staff . We do work incredibly hard to make sure that each and every guest has a memorable stay... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel for business travel & being treated more than a Guest i.e. a friend. Hotel staff ensures well being of guest with heart warming breakfast, pleasant rest & stay. Also, with extended hospitality for airport taxi, room booking & tour arrangements.

Was this review helpful? Yes 1
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Aileenxtan, Thank you for your review following your stay with us and I am thrilled that you liked our services ,. I am also delighted that you found the staff helpful, knowledgeable friendly and completely wonderful and I have passed your feedback to everyone. I am also pleased that you enjoyed our plentiful warm breakfasts. We do hope you... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose the Golden Sun Moment for the right reason: because their web site was amusing. "How long is a moment? What is a moment? What kind of moment are you looking for in Hanoi?" We had three days of moments in Hanoi and surrounds and this gem of a place was great to come back to every evening. The... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights in this hotel and we had a wonderful time, thanks to the wonderful staff. Nothing was to much for them. They arranged an English speaking student for us who showed us Hanoi, they bought tickets for the water puppet show for us, they told us where to have a good diner and brought us to... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

All the staffs were very friendly and helpful. I love the breakfast and it was delicious. I love the decorations in the room and we all felt very comfortable. I will definitely come back here next time!

Was this review helpful? Yes 1
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