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Golden Sun Moment Hotel

#23 of 537 Hotels in Hanoi
Certificate of Excellence
Hotel packages
15 Hang Can Street | Hoan Kiem Dist, Hanoi, Vietnam (Formerly Hanoi Moment Hotel)
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1 room 1 adult
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Golden Sun Moment Hotel
Golden Sun Moment Hotel
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210 Reviews from our TripAdvisor Community

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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was one of the best hotels i have stayed in anywhere. All the staff are so sweet & helpful and really go out of their way to make sure your stay is top notch. The rooms are very nice, clean and the breakfast is to die for. The breakfast restaurant is so clean & the food so fresh &... More 

Helpful?
1 Thank Andre B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The absolute highlight of this small hotel is the Staff. Months prior to our stay, Alex was most helpful in booking our Hanoi activities and Airport pickup. On arrival Henry and the team were extremely helpful and polite. The rooms were clean and comfortable. Each and every one of the staff members we encountered were amazing! The only gripe the... More 

Helpful?
Thank Nick V
Ho Chi Minh City, Vietnam
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

stayed here for 2 nights over new year. hotel is good location in the bustling old quarter, bit noisy at night though. room was small but clean and they had a bottle of wine as a welcome gift which was nice. they organised a transfer from airport and done laundry for a v reasonable price. we had all our trips... More 

Helpful?
Thank DisciplesofChrist
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are on round-the-world trip, staying in many accommodations, and I can say without hesitation this was one of our favorite stops ever. The hotel is clean, modern, stylish. The breakfast is fantastic, the staff get you whatever you want with pleasure. Of particular note was Henry at the front desk who took much time and patience to explain and... More 

Helpful?
1 Thank Aaron M
Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

First of all, thank you so much for Mr. Henry, Alex and Team. We stayed at Golden Sun Moment Hotel for 4 days 3 nights for our vacation trip of Hanoi. Servings were very generous and very friendly. Every things were convenience in Hanoi with their proper guidance. I was fully satisfied stayed at this hotel and met with them.... More 

Helpful?
Thank Zin2007
Taguig City, Philippines
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The first thing that stands out with Golden Sun Moment Hotel is their OUTSTANDING customer service. They take one or two steps further. Even before arriving in Vietnam, they were prompt in responding to our queries about the hotel, airport transfers and tours. They arranged our airport transfers and all our tours for us, all for reasonable prices. Upon arriving,... More 

Helpful?
Thank Rosario R
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We travelled to Hanoi as part of our two week Honeymoon adventure. We stayed at the Golden Sun Moment for a total of 4 nights. Please read below the pros and cons of our stay at this hotel. Pros: - Fresh juice and fruit served upon arrival. - Doorman to help with bags and navigate you across the busy street.... More 

Helpful?
Thank Daniel and Nata... S
Singapore, Singapore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My friends and I (group of 5) had breakfast here right before our trip to Halong Bay. I loved that it was an ala carte buffet, so we could sit but order lots of food that would get served really quickly to us. Servings were generous, and the waitstaff were very responsive and cheerful. It was a small dining area... More 

Helpful?
Thank ClareSim
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Ms. Clare Sim Thank you for your beautiful description of the hotel and how wonderful that you felt it was breathtaking and that you had an amazing experience with us. This is our goal to ensure that all our guests have a memorable stay and I hope that you will visit again in the not too distant future so... More 

Vancouver, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here from Dec 26-29th and loved it. The location was in the old quarter and closed to everything. The night market (on weekends) was only a block away. It was close to the lake and shopping area. We loved the friendly staff who found out it was my birthday when we were there and left a cake and... More 

Helpful?
Thank Lisa-from_Vancouver
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Lisa, Thank you so much for your review following your stay for your birthday this year and we certainly enjoyed participating in the celebrations. I am thrilled that you felt that you could not have made a better choice and that you had a very memorable time and enjoyed your birthday cake surprise at reception. I do hope that... More 

Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

When we travel, we like to stay in a number of hotels if we’re planning to stay more than 4-5 days in any one place. That way, we can get a feel for different parts of the same city and compare services/experiences. This was our first visit to Vietnam and we were very lucky in our hotel choice. For its hotel... More 

Helpful?
4 Thank Angelino S
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Angelino S, Thank you for sharing your very complimentary comments about Golden Sun Moment Hotel on the site and we are thrilled that you have now found a new number 1 hotel. I am delighted that you had an enjoyable and memorable stay with us and appreciated our little gem. It is a very special little hotel and we... More 

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