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Golden Sun Moment Hotel

Travelers' Choice award winner
15 Hang Can Street | Hoan Kiem Dist, Hanoi, Vietnam (Formerly Hanoi Moment Hotel)
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Best prices for: 1 room 1 guest
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Golden Sun Moment Hotel
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110 Reviews from our TripAdvisor Community

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Traveler rating
    99
    11
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22
41
8
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • English first
  • French first
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  • All months
    (110)
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    (60)
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    (11)
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  • Dec-Feb only
    (39)
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Hong Kong, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Staying in the old town areas may make you feel quite annoying with the busy motor bike, dirty old streets, unreliable taxi. Hanoi is a place that has the lowest and highest income mixed culture. When the country is under development, you can see many changes that are happening. Sometime, the experience will be quite bad. I am glad to... More 

Was this review helpful? Yes 1
Manila, Philippines
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friend and I stayed here last May 2015. The hotel may not be 5-star but the service definitely was. We haven't even arrived and already we were impressed. We emailed asking them to arrange a Ha Long Bay tour for us, and not only did they do so (happy with the tour, by the way) but even went out... More 

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It's hard to do this experience justice. Start with wonderful people, add lovely, boutiquey style in the centre of the old quarter and you're set to explore the energy of Hanoi. I will be back, not just for Hanoi, but to see my new friends Henry, Lucia, Alex and Lucia.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you are looking for an excellent hotel in Hanoi, one where the service is superb, the rooms delightful, the breakfast plentiful and delicious, look no further. This is a wonderful hotel in the heart of the Old Quarter. The staff simply bends over backward to make your stay an exceptional experience. For example, my husband has a bad back... More 

Was this review helpful? Yes 2
Hanoi, Vietnam
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Extremely pleased with my stay at Golden Sun. The staff was incredibly helpful and kind. The offered me an upgraded room for free just because it was available. They have 24 hour laundry service, clean and beautiful rooms, and arranged a bike rental for me. I would recommend this hotel to anyone that visits Hanoi.

Was this review helpful? Yes 1
moonpham11, Manager at Golden Sun Moment Hotel, responded to this review

Dear Kelley H , Thank you so much for taking time to review our Golden Sun moment hotel on tripadvisor . We are all delight to hear that you enjoined your stay and hope to see you in a soonest visit . Best regard Henry Le -customer service Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel staffs especially Alex is very helpful. They help us manage the trip in Sapa and Halong Bay. The hotel location is just perfect and the room is clean. However, i would recommend the hotel to have soft and fluffy duvet instead of just a sheet of fabric. Anyway, this is a great hotel ever!

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were more than happy to pay extra money for accommodation in Hanoi to ensure that we had a clean room and great location. Upon arrival we were greeted by the hotel staff, lead by hotel manager, Henry. Whilst the staff were very friendly, we were initially quite skeptical as had been told that there are many dodgy locals in... More 

Was this review helpful? Yes 1
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel staff were so kind and wonderful, they could not have been more helpful. We had 4 nights at the golden sun moment in the balcony room and loved it! Thank you to all the beautiful staff, and your non judgmental attitude!

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in the heart of old quarter. Staff are extremely helpful and friendly. Ever when I lost my wallet on a taxi, staff help me to bring back it! I felt really thankful to them. What an lovely experience! I highly recommended this hotel to whom will visit Hanoi soon. You can email them if you have any question or... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an absolutely amazing stay at the Golden Sun Moment Hotel. The room was excellent and with a great breakfast included but it was staff that made it. Everyone in the hotel went out of their way to help us enjoy our stay from assisting in taxis and a trip to Halong bay to the two girls on reception,... More 

Was this review helpful? Yes 2
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Prices are for 1 room, 2 adults
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