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Hanoi Elite Hotel

Certificate of Excellence
3.5 of 5
Hotel website
10/50 Dao Duy Tu Str., Old Quarter | Hoan Kiem Dist.,, Hanoi 10000, Vietnam
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Hanoi Elite Hotel
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Ranked #3 of 470 Hanoi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Terry W Regina, Canada
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922 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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Regina, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Outstanding service in a centrally located hotel. Three days before check-in the car they arranged for our airport pickup delivered us to the hotel where they greeted us warmly and stored out bags during a three-day side-trip to Sapa. On check-in day, a staff member met us at 4:30 a.m. at the train station and followed us, on his motor-bike,... More 

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Karlsruhe, Germany
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed three nights at the Hanoi Elite Hotel and our room was beautiful and the bed was very comfortable. As it was my birthday they even got a cake for me. Every day we had fresh fruits and free water in our room. The hotel as such was one of the best we stayed at during our vietnam journey.... More 

Was this review helpful? Yes 1
Melbourne
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a brilliant little hotel, very well located in Old Town. The modern decor is superb and the hotel is very clean and well maintained. The hotel is on a super cute little street that can only be travelled via motorbike and on foot. There are lots of little food sellers and small businesses on the street, including one... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff here were very helpful and welcoming when we arrived and gave the impression they would help you with anything. They organised a great street food tour, and onward transport for us. The room was equipped to a very high standard, lovely bedding and great bathroom. Be warned they're not the biggest rooms, and the top floor is up... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have never experienced service from a hotel that compares to this one. We weren't even guests yet...just passing through, intending to come back a few days later when we had a booking. Even so, they met us at the airport, welcomed us with fresh mango juice, stored our luggage, and gave us a base until we had to catch... More 

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed 2 nights in the hotel so far and are so impressed we want to write the review now. As soon as you walk into the lobby you are greeted with a smile and all of the staff know your name. The rooms are great for the price and have everything you need - laptop, free internet, room... More 

Was this review helpful? Yes 2
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 nights total, before and after our Halong Bay cruise. It is excellent - lovely rooms and located on a small side street in the Old Quarter. Despite the busyness around the hotel is very peaceful and quiet. The breakfast is an all you can eat a-la-carte menu and exceptional considering the cost of... More 

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Nelson, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

You won't find a nicer or friendlier hotel than this. They just can't do enough for you and the hotel is like a sanctuary from the crazy and wonderful madness of the Old Quarter. I've stayed here twice now and I'd never stay anywhere else in Hanoi. This time there was a big "Welcome back Turhan" on the bed made... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at the Hanoi Elite! We stayed for four nights total on three separate occasions, using Hanoi as a home base for other trips. At each time we were greeted warmly and they remembered us and our preferences. We had delicious breakfasts and the rooms were pristine and decorated with rose petals. The location is ideal... More 

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Pittsburgh
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot, and this is one of the best hotels I've stayed in. The staff are over-the-top helpful and friendly; if you need help on something, they figure out a way to make it happen. The room are clean and comfortable, and the breakfasts are tasty. If you want a wonderful respite away from the bustle of Hanoi,... More 

Was this review helpful? Yes 2
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