Right in the heart of the old quarter, amongst the hustle and bustle. Friendly staff, good air conditioning in this hot city at the end of the day. Quirky place to stay. Excellent spa. Breakfast average, sometimes cold and choices limited if not there early.

Agree with other comments here that the staff were very friendly and helpful and spoke very good English. Location is excellent, right in the heart of the Old Town where all the nightlife is. Room was comfortable and spacious. Only minor downside was that the room had no windows, presumably because of the narrow frontage which is common to most... More

We stayed 2 nights either side of a trip a to Ha Long Bay, the rooms although small are very clean. The staff are extremely helpful and friendly, attending to every request with a smile. The location is great in the Old Quarter, within walking distance of most attractions. All in all a very pleasant stay in the hustle and... More

As described, boutique hotel, very central in old quarter. Staff speak excellent english and very helpful. Very clean & quiet. Markets around the cnr, loads of restaurants.Loved thee coziness of the hotel.

We had a total at three nights at the hotel – 2 nights prior to going to Halong Bay, and a single overnight on our return. We had booked an Executive Room through Agoda. For the first two nights we had a very nice room that matched the description of an “Executive Room” on the Agoda site, but the hotel... More

My boyfriend and I were recommended this hotel by two men we met while on our Halong Bay trip. We spent a total of 4 nights in the hotel (in addition to paying for early check-in after returning from Sapa by train) and overall had a pleasant stay. Despite a few kinks which were resolved (horrific smell in room, cold... More

We spent 6 nights in this hotel over a 10 day period touring northern Vietnam, the first destination of a month-long trip. We were made to feel welcome from the moment we arrived and made to feel like old friends every time we returned from a trip. The front desk, housekeeping and bell staff were all very helpful throughout. Advice... More

This hotel was an oasis of peace, cleanliness, and beauty in the middle of the hustle and bustle of the Old Quarter. This is 5 star service for a boutique price. This is the best managed hotel in Ha Noi. The staff goes above and beyond expectations to ensure that all of your needs are met ... From the "welcome... More

We stayed there for 2 nights while i was at Hanoi. we used GPS to get there. The location of the hotel is very easy to find. We arrived at there about 12.00noon, the hotel staff checked us in and promised they would have our room ready as soon as possible due to normally hotel check in time is 2pm.... More