reached there on 9 June for my 4 days 3 nights vacation. The location of this hotel is very convenient & it's within walking distance to the hot spot of Hanoi. Even thought it's not a 5 star hotel with swimming pool, but all the staff, Mr Huy, Mr Tong & Ms Lien provide a 5 star hotel's service, well... More

We booked a deluxe room, but got upgraded to a room with a balcony as they had overbooked the deluxe rooms. The room was very spacious and beautifully decorated. The service at the Royal Palace is excellent, the staff are very friendly and attentive. They try really hard to make your stay pleasant. We booked 3 nights, but ended up... More

We spent 4 nights in this hotel at the end of a 16 day trip to Vietnam. The service which included breakfast for free everyday, was incredible and faultless in my opinion and also my partners. Aircon, internet, hot water, clean and professionally presented for a very cheap rate. The location is ideal for exploring the authentic lifestyle of nations... More

Beautiful hotel and located at strategic plan. Feel like home, as all the staffs are very attentive and friendly. Everything is walking distance. We arrived early in the morning and the manager Mr Hooi immediately arranged 2 rooms for us. Mr. Hooi was very accommodating and answered all our enquiries pertaining to Hanoi. He also helped to book Halong Bay... More

Very nice hotel, located in a busy road but very inside, the staff is superb, the room is very comfortable, We arrived one day earlier and the hotel was full, but in 3 minutes the manager found us another one near by and the their staff carried our luggage to the new hotel. The breakfast is very tasty.

Hotels are about good people and great service. At the Royal Palace Hotel in Hanoi we experienced both. Mr Huy and Mr. Tong and the rest of the staff made us feel at home. We arrived at the ungodly hour of 2 a.m. but Tong was there to welcome us. Mr. Huy arranged all our tours and made suggestions on... More

This place has a fabulous ratio between quality and price. The service and friendliness of the staff is amazing. The location of the hotel is great and the hotel is really helpful if you have any needs. One point that could be improved is the power of the wifi but it is easy to borrow that from a neighbouring hotel... More

First time we have stayed in a small hotel. When we first arrived I was ready to divorce my husband as he had made the booking. The old adage of you get what you pay for is not true in this case you get so much more. Mr Huy and his staff were fantastic and extremely helpful. The location is... More

Briefly about the Hotel: - good location ( there is a bia hoi place around the corner - don't miss it) - it is in the Old Quarter, 10-15 minutes walk from the Hoam Kiem Lake - really clean - coffee, tea inclueded - whenever you feel like drinking coffee or tea, you can serve out yourself - the breakfast... More