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Hanoi Emotion Hotel

#100 of 537 Hotels in Hanoi
Certificate of Excellence
26 - 28 Hang Bot St (Next to Temple of Literature), Hanoi +844, Vietnam
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1 room 1 adult
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140 Reviews from our TripAdvisor Community

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Sydney, Australia
1 review
5 of 5 stars Reviewed December 29, 2015

my friend introduced this hotel for me, i stayed for 4nights, their reception provided very good service, there were some fruit provided in room every day, clean and good value for money. my viet friend can not accompany with me every day, i really need some good advice for travelling Hanoi. the staff Kevin helped a lot when i am... More 

Helpful?
Thank 866jane123456
Hue, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 19, 2015

Outstanding experience and good value for money. Located by the Old Quarter of Hanoi, near a lot of restaurants, shops and bars, as well as connection to the rest of the center city. Wifi is free and good, and each room has a handy device that gives you free access wifi as you move around the public area of hotel.... More 

Helpful?
Thank khanh N
Aldershot, United Kingdom
1 review
5 of 5 stars Reviewed September 21, 2015 via mobile

A very modern, well decorated hotel close to areas of interest, i.e. The Temple of Literature & Hang Day Stadium). The staff were incredibly welcoming. The room was brilliant and housekeeping made up the room every day. The bed was harder than I am used to, but was still comfortable. Staff throughout the hotel were exceptional, tending to my every... More 

Helpful?
Thank Marcus R
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 19, 2015

Arrived with high hopes after reading review only to find disappointment. Hard bed and hard pillow. Very clear instruction next to toilet for all used toilet papers to be put into rubbish bin instead of flushing into toilet. Broken shower head and weak water pressure. This is a 2.5 star hotel in a side street. Bedroom walls are dirty and... More 

Helpful?
Thank Anna C
HanoiEmotion, Manager at Hanoi Emotion Hotel, responded to this review

Dear Mrs Anna C, Warmest Greetings from Hanoi Emotion Hotel Team! Firstly, I would like to express our gracious thanks for your stay at our hotel in september, as well as to send the most sincere apology for the inconvenience during your stay with us. I would like you to know that your feedback is very valuable to us to... More 

Hanoi, Vietnam
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 16, 2015

authentic and unique 3 stars hotel in hanoi , but i rate 5 stars for their service. delicous PHo here. last, thank you to send me back my documents to my office. highly recommended and will come back next time

Helpful?
Thank stevenle1988
San Diego, California
1 review
5 of 5 stars Reviewed September 11, 2015

During my stay at the Hanoi Emotion Hotel, I were exceptionally surprised of the high standard of services that I received. The quality of service was to the equivalent of any 5 Star Rated Hotels in the area. Accommodation was great, you had free breakfast and coffee or tea, or juices, and a variety of desserts which to choose from.... More 

Helpful?
Thank U6042MEvisitor
1 review
5 of 5 stars Reviewed September 5, 2015 via mobile

THE WARM SERVICE OF ALL HOTEL STAFFS The service on arrival is excellent. When we are pick up at the airport by the hotel staff, the driver is well dress and the private car to and from the hotel is very pleasant. They used quality car of japanese made. There was a tea and welcome fruits on arrival. The room... More 

Helpful?
Thank Tracy L
1 review
5 of 5 stars Reviewed September 5, 2015 via mobile

Comfy beds Great sevice, friendly staff. 7th floor room was clean, new, well-kept. 3rd floor room was not so newish...really in need of a good paint. Renovations were noisy, especially 3rd floor. hopefully, after their 2 month closure it will be great. The breakfast was good, the hotel was great value for money. Athough not related to the actual hotel,... More 

Helpful?
Thank Ốc M
1 review
5 of 5 stars Reviewed September 5, 2015 via mobile

Hanoi Emotion... an Exceptional Hotel! The hotel is lovely, very modern and well decorated and close to areas of interest (Hotel is a stones throw away from Temple of Literature and Hang Day Stadium). The staffs were incredibly welcoming and friendly. The room was brilliant and housekeeping came everyday and made up the room as if it were all new.... More 

Helpful?
Thank Martin L
Los Angeles, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 8, 2015 via mobile

We stayed for 5 nights. The 1st night in a standard room (superior) which was near perfect with exception to the sound of the hallway which did not completely deter me from staying there again. We went traveling outside of Hanoi and decided to return to the hotel because we had such a good stay. The next 4 nights we... More 

Helpful?
Thank Lanatari86
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