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All 494 Hanoi hotels

Hanoi Charming 2 Hotel

3.0 of 5 Hotel   |   31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
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Ranked #9 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed 3 days ago
Alice A Minneapolis, Minnesota
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1,509 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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English first
Minneapolis, Minnesota
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel are the most welcoming thing to come back to after a day of exploring the streets of Hanoi's Old Quarter (well, the A/C doesn't hurt)! They are genuinely vested in making sure you get the most out of your time in Hanoi. The rooms are spacious with good A/C and nice beds. The hotel manager,... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had a lovely stay the Charming hotel 2, and we can recomment everybody to go and stay there, if you are in Hanoi, Vietnam. We felt like princesses, and the staff were so kind and helpful with all. We really enjoyed our stay and would for sure stay there again if we are going back to Hanoi some day.... More

Was this review helpful? Yes 1
Renfrew, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Hanoi Charming 2 Hotel in August and I can easily say that it is the BEST experience of customer service I have ever received. Not just in hotels but in any sort of customer service environment. The hotel staff helped us book our trip to Ha Long Bay almost as soon as we walked in the door... More

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Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was my favourite hotel stay in Vietnam. Very central location and they staff are all amazing! The rooms are really clean and the breakfast was great. I will stay here on my next trip to Hanoi and would recommend to everyone!

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I absolutely loved my stay here. The breakfast was exactly what I was looking for. I traveled south east Asia for a whole month and Hotel charming had the best breakfast from an American stand point.. Better than the breakfast was the staff. So pleasent and kind. Linda especially, she booked all of our excursions. When i left. The whole... More

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Portland, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Will never forget our stay in this hotel, was close to everything and made our trip enjoyable, very central and in walking distance to most tourist attractions. Really loved this hotel, will stay there every time I go to Hanoi :) miss everyone there! xx

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Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I went to Vietnam for our honeymoon and stayed at Charming 2 in Hanoi. We picked the hotel based on Tripadvisor reviews that its service was second to none and we are so glad we did. My wife and I were fussed over and made to feel like we were family. We were greeted enthusiastically by everyone... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

staying in hanoi is great beacause all employee in hotel "hanoi charming 2"" is so hospitable kind and always happy.. they complete the package in staying in hanoi... surely ill go back to hanoi as soon as posible

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Dublin
Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel before and its good to see that the staff continue to strive to maintain a high level of customer care and service. On arrival you are welcomed by the door staff who take your bags and bring you to reception. Check in was quick and easy and I was shown to my room. The... More

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Rotterdam
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We, a family of four, received a very warm wellcome in Hanoi from the lovely staff at Charming 2. It is a comfortable hotel at a good location in the Old Quarter. The hotels best feature is its helpfull and entusiastic staff. We very much enjoyed our stay.

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Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Hanoi #4 Business Hotel in Hanoi #7 Romantic Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
A brand new hotel that features 20 luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
Number of rooms
20

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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