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Hanoi Charming 2 Hotel

Travelers' Choice award winner
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31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
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Hanoi Charming 2 Hotel
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Hanoi Charming 2 Hotel
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1,797 reviews from our community

Traveler rating
    1,626
    157
    11
    3
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
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Durham, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel lived up to its name, as it is indeed charming! The service is exceptional, and the breakfast is wonderful. Don't remember a staff so attentive and pleasant to be around. I spent five nights at the hotel and did not experience a single problem. Anything I needed, it was there at my door within 3 minutes. They were... More 

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2 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed in Hanoi Charming 2 in april 2015. The staff was very helpful, friendly and welcoming. The room was very well equipped, including a computer with internet. Breakfast was also very nice including different juices, sandwiches material and you could even order eggs the way you like it, what is not very usual for hotels with this price level.... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed yesterday NEW

all the staff, i mean ALL, all of them are very helpful and nice! my friend's wallet was stolen in the night market and we went back to the hotel and asked what we should do. the staff helped us to call the police and taught us what to do. a staff even went to police station with us to... More 

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Montreal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

) it was our first experience in a boutique hotel and we were thrilled !The concierge service with Kate ( before arrival with multiple emails) and Mary was fantastic. They were extra accommodating with arrangements and even packing us a breakfast before an early flight departure. The street food tour was the best !!! The air conditioning was excellent considering... More 

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pittsburgh
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

A group of us chose this hotel based upon TripAdvisor recommendations, and they were absolutely right. First, the location is perfect. Right in the old district of Hanoi where walking is easy, and you really get a feel for the city. Of course, you can just stand on the corner and be amazed by the traffic as well (go there,... More 

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Bengaluru (Bangalore), India
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Much clichéd but the name describes the hotel and the staff. We were a family of 3 with a teenage daughter. The rooms on the whole, are well equipped with the basics you might need (hair dryer, slippers, safety box, and desktop computer) and also come with extras - fresh fruit! The room was very comfortable and clean, a complimentary... More 

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This place was recommended to me by a friend who traveled to Hanoi a few years ago and she was totally right. It's AWESOME! not because it is fancy or has a pool, which it is neither of those things, but simply for the wonderfully nice people who will do anything for you. PROs: 1) rooms are decent although a... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an amazing time here, the staff really make this hotel - so welcoming and friendly, you can really tell that they love what they do and are so happy to help you with any recommendations, directions, taxi bookings etc... We stayed for 3 nights in total (Sunday - Thursday) with a break in the middle for our cruise... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night before going to halong bay. Staff are very helpful, perfect english. We were in a deluxe room with a window, however window is not really worth paying extra for because it only looks out onto another wall. The room had lots of room though and a massive double bed. A PC in the room... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Well-placed in the culture, sightseeing, shopping area of Hanoi city.Hospitality is top notch.People are ready help you .Staff is really good helped us in a way that made trip simple and comfortable. Highly recommended.

Was this review helpful? Yes 1
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