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Hanoi Charming 2 Hotel

3.0 of 5 31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
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Hanoi Charming 2 Hotel
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Hanoi Charming 2 Hotel
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1,586 reviews from our community

Traveler rating
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    147
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231
669
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Service wise, total thumbs up!! Danny, Mary, Kate and Jenny are professional and speaks very good English. They will make you feel totally at home. The amentities are good and the staff give good recommendation for food or shopping. The beds are clean and comfortable. It is a hotel you will want to come back again.

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Durban, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On return to Charming 2 Hotel I was welcomed with a smile. I was very surprised that the staff remembered who i was. A naturally friendly atmosphere with a personal touch. I really had the feeling of being looked after. As at my last stay, the rooms were neat and the breakfast is simply amazing. Also, a great location to... More

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Colorado Springs, Colorado
Top Contributor
283 reviews 283 reviews
42 hotel reviews
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I cannot say enough good things about this hotel. Our group of eight had four rooms and when we arrived at noon, it seemed like the whole staff knew our first names within an hour. We checked in and then stashed our bags (all four rooms weren't ready yet) and they helped us with maps, a superb lunch recommendation for... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our hotel in Hanoi (the excellent Holiday Diamond), arranged for us to stay 1 night here when we needed a last minute booking as it's part of the same hotel group. The staff were excellent and made us feel really welcomed, even though we were only there for 1 night. The room was flawless and breakfast plentiful. They even helped... More

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Arvada, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

From the time I walked through the front door until I left this stay it exceeded my expectations. Johny, Danny, Mary, Jenny, Linda and the whole front end staff along with the restaurant staff and even the doormen were so helpful and nice. First of all they surprised me with a room upgrade in the beginning. Their kindness lasted through... More

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Quezon City, Philippines
1 review
5 of 5 stars Reviewed 6 days ago NEW

You get more than what you paid for -spacious and clean room, get to order anything from the menu for breakfast, and best of all, everyone's so welcoming and helpful. Thank you Kate, Mary, Tintin, Johnny, Danny, Tam, Tracy, Jenny and all the others for making my stay memorable. I hope to see you all again soon.

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff were incredibly welcoming and gracious. On our first day, we did not book the hotel yet they had allowed us to place our bags there for safekeeping while we went and explored the town. Tracy and her team made us feel like friends, and they had given us a lot of information about the old quarters, allowing us... More

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Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here with children in September and were welcomed like family by the wonderful staff here. I cannot recommend them highly enough, the hotel is well located, very clean and comfortable. The staff are AMAZINGLY friendly, helpful and kind, make sure you stay here you won't regret it!!

Was this review helpful? Yes 1
Pickering, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We are so pleased we chose this hotel as it was perfect for our stay in Hanoi. It is very central in the old quarter and the staff are indeed charming, helpful, chatty and so welcoming! Their hospitality would put European hotels to shame. Our room was upgraded to an executive one on the eighth floor, with TV, DVD player,... More

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Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at charming for one night and Jenny and her team were kind enough to give us a free upgrade to a family room without us even asking. The room was excellent, spacious and clean. The staff is as always very friendly and eager to help with everything. Really enjoyed our stay!

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Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
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