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All 490 Hanoi hotels

Hanoi Charming 2 Hotel

3.0 of 5 Hotel   |   31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
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Hanoi Charming 2 Hotel
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99%
Ranked #6 of 490 hotels in Hanoi
Certificate of Excellence 2013
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1,371 people have reviewed this hotel

Traveler rating
    1,228
    132
    9
    2
    0
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201
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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English first
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Our family enjoyed our stay here very much. Excellent customer service. They helped us arrange SIM card and gave great suggestions for local meals such as bahn coun and bun cha. They organised bhaya cruise which was excellent and the food was plentiful. All the staff were friendly, personal and professional. I give high recommendation and would stay here again.

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Los Altos
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

When you visit Hanoi, you must stay in the Old Quarter ("36 Streets") and you MUST stay at the Charming 2! In a lifetime of traveling, I have never encountered such happy, caring and attentive staff. When you check in, say hello to Danny and Mary for me. Everyone speaks English, the rooms are spotless and the charming (of course)... More

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Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed 3 nights here in late March, at the start of our Vietnam/Cambodia trip. It's hard to believe that a whole team of staff can be so genuinely friendly, informative and helpful. They are all obviously so very happy in their work and really want to make your stay in Hanoi as memorable as possible. Forget the large, corporate,... More

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Perth, Australia
Top Contributor
124 reviews 124 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Hanoi Charming 2 twice during our trip to Vietnam. It was absolutely fabulous both times with clean rooms, good wifi, fresh fruit and water everyday a great central location and beautiful breakfast included in the room rate. However, as many others have said, the staff are the jewel in the crown - everyone knows you by name... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Hanoi Carming2 hotel is excellent hotel. I stayed at this hotel at three nights. Nothing trouble during my stay. Room is very clean and service is very comfortable. All staff are very friendly and helpful. I'd like to say thank to one staff, Sophie, for her kindly support. I will stay this hotel again in next visit Hanoi.

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Walton-on-Thames
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great small hotel in old quarter. Staff very helpful. Felt safe and supported with a young family. ........................................................................................................................

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Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hanoi Charming 2 Hotel was the first place we stayed in Vietnam, and we could not have asked for a better introduction to the country. The location is convenient; the facilities are clean and comfortable; the breakfast is so substantial that we were able to get by on two meals a day. But what distinguishes this hotel is the staff.... More

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1 review
5 of 5 stars Reviewed 1 week ago

From the very moment you arrive at Hanoi Charming 2, the staff's commitment to detail is quickly realized. Everyone there was incredibly eager to help at every corner during my 5 night stay. Fantastic breakfast in the morning, with pleasant service. The location of the hotel is one of the more enticing features of the facility, in my mind; lots... More

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Englewood, Colorado
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough wonderful things about this place. If you want a middle of the road hotel with all the bells and whistles, nicest service/staff that we have experience since we got to Vietnam, this is the place. From the airport pick up to, juice at check in, complimentary water and fruit in the room, a computer in the... More

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Karlsruhe, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is just amazing. It has definitely been the most wonderful place we stayed at during our time in vietnam. Mary and the staff are always eager to kindly assist you with pretty much everything that might come up. Besides the outstanding service, breakfast, location and rooms are also excellent! Highly recommended!

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Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 490 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
Official Description (provided by the hotel):
A brand new hotel that features 20 luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more   less 
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