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All 498 Hanoi hotels

Hanoi Charming 2 Hotel

3.0 of 5 Hotel   |   31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
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Ranked #12 of 498 Hotels in Hanoi
A recent review
5 of 5 stars reviewed 3 days ago
Fliss66 Edinburgh, United Kingdom
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1,531 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Edinburgh, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

This has to be the best hotel in Hanoi for location, service, cleanliness and most of all, friendliness. I contacted Kate, one of the receptionists, months before we arrived in Hanoi. Kate booked us in and then over the next few months answered every question I sent. What will the weather be like? Can we walk to the Water Puppet... More

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Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our hotel experience could not have been better. The rooms were very nice and the breakfast was delicious, but the staff is really what puts Hotel Charming over the top. They wanted to visit with us every day, and they seemed to really care. Specifically, thank you to Mary, Stacy and Johnny for making our stay so fantastic.

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Asheville, North Carolina, USA
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

First, let me say my wife and I have been in the hospitality industry for over a decade and know a few things about legendary service and Hotel Charming 2 exemplifies. From the moment we stepped inside the hotel we were pampered. The staff was incredibly welcoming and accommodating. My wife is pregnant and they went above and beyond to... More

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1 review
5 of 5 stars Reviewed 1 week ago NEW

Charming II Hotel is ideally located in the Old Quarter of Hanoi. It's an oasis of quiet charm, reasonably priced, and located off one of the noisy, busy streets. Not only are the room pleasantly decorated, but quiet and spotlessly clean. Breakfasts offered a huge variety and quantity of food. The most outstanding feature by far was at all times... More

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Can't recommend this place highly enough. Charming indeed! Wonderful, sweet and helpful staff. Lovely clean rooms with complimentary fruit. Great breakfast western and asian. Personal, warm and friendly feel at a great price. The street Pho across from the hotel is super yummy also and you can experience sitting in the little plastic chairs just like a local. Safe at... More

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14 reviews 14 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This was to be a very special trip to celebrate my 60th and my daughters 30th birthdays. Also, we hadn't seen each other for a couple of years as she lives in the USA. We had intended to book a ready made tour from the UK but boy, am I glad it was full. Instead I took the advice given... More

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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

There is a reason why Charming gets excellents! If you are reading reviews to find somewhere within your budget, near attractions or providing the services you want JUST STOP. Look no further. This is my first review I have written, and I am not one to be overtly extraverted, but this is the place to stay. Enough said. You will... More

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Newcastle upon Tyne, United Kingdom
11 reviews 11 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here having originally booked at their sister hotel Hanoi Serene, who asked if we would consider transferring due to double-booking. As a result we were upgraded to the Honeymoon suite which has fantastic 280 degree views of the city. The hotel itself was clean, comfortable with great breakfast, but what stood out the most was the service. The... More

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Hobart, Tasmania, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Well what can I say .......never have I experienced the most welcoming staff, lovely lovely people who become such good friends......the biggest reason to return to Vietnam. Great location and very comfortable hotel where everything works well. A must if you visit Ha Noi. Lindsay & Karli (Hobart, Tasmania) Room Tip: Rooms on the west side are quieter.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on our honeymoon for 2 nights, and couldn't have wish for more. We were greeted by the manager even before exiting our taxi, and then served cold drinks while they checked us in. When we went up to our room, they threw a mini surprise party for us, including a cake, a wine and part of the... More

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Additional Information about Hanoi Charming 2 Hotel

Address: 31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Charming 2 Hotel 3*
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