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Hanoi Charming 2 Hotel

Travelers' Choice award winner
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31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
Best prices for: 1 room 1 guest
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Old quarter
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Hanoi Charming 2 Hotel
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Hanoi Charming 2 Hotel
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1,767 reviews from our community

Traveler rating
    1,602
    152
    10
    3
    0
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252
735
149
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Swedish first
  • Thai first
  • Any
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San Francisco, California
Contributor
16 reviews 16 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Pluses: - Airport pick-up and drop off were easy to arrange (emailed < 1 day in advance) and were relatively cheap ($18 one way - only about $5 more than taking the public bus and a taxi) - Hotel staff is extremely nice and helpful in booking any travel you want help with and is very accommodating - The rooms... More 

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Auckland, New Zealand
Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The service provided by the wonderful staff at Charming 2 was head and shoulders above any other we experienced in Vietnam. They were genuinely welcoming, helpful and accommodating when we requested a late check out. Great room in a central location in a well presented hotel. Highly recommended!

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We picked this hotel based off the numerous excellent reviews on TripAdvisor and Expedia, and it most definitely did not disappoint! We had a great time at Hanoi Charming 2. The staff--Mr. Minh/Ming (?), Danny and Kate were so welcoming from the moment we approached the front desk, and were so helpful in making suggestions on places to visit and... More 

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Bialystok, Poland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel for the majority of our trip to Hanoi. It has a very convenient location and we could walk to many places we wanted to visit. The room was small but cozy and the service was absolutely fantastic. All the people were very friendly and extremely helpful. We loved our breakfast time in particular!

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was an excellent recommendation by a friend who previously stayed here. Excellent, central location with plenty of restaurants and bars in easy walking distance. The rooms are perfectly nice as well. Cracking breakfast. However the main selling point about this hotel is its INCREDIBLE staff. Not only did the staff have far better English than anywhere else we... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Staying at the Hanoi Charming 2 Hotel MADE my trip to Hanoi. The staff was the best I have ever encountered at a hotel and always had a smile on their face and were ready to help in any way. It is in the heart of the Old Quarter and has everything you need! I was a single female traveling... More 

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Auckland, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

Wow. What a fantastic experienc! Johnny and Mr Danny really go out of thier way for thier guests. The breakfast staff, and the luggage & door men were all so helpful and friendly. It was truly 5 star service! We stayed there for a total of 4 nights in early April between visits to Ha Long Bay and Sapa. They... More 

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Issaquah, Washington
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

A friend recommended this brand of hotels, because they had been so helpful to her after she had been pick pocketed. I didn't even shop around and booked it based on her rave review. Well I am raving too, because their over-the-top customer service left me astonished. Mary was especially sweet! I've been traveling quite a bit lately and do... More 

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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I stayed 3 nights at this hotel and found it in a very handy position in the Old Quarter. As a solo traveller I felt very safe at night and early morning. The staff were very friendly and helpful. My luggage arrived after two days and the staff firstly waited a long time at the Airport while I was trying... More 

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Langley City, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Great experience staying at the Hanoi Charming 2 ! A friendly helpful staff , a good breakfast and this boutique hotel was central to the tourist attractions we wanted to see in Hanoi ! We stayed there for a week and had a awesome time !

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