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Hanoi Charming 2 Hotel

Travelers' Choice award winner
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31 Hang Ga Str. | Hoan Kiem, Hanoi 1000, Vietnam
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Hanoi Charming 2 Hotel
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Hanoi Charming 2 Hotel
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1,732 reviews from our community

Traveler rating
    1,567
    152
    10
    3
    0
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246
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed today NEW

This place is in the perfect location with the perfect staff you could ever ask for. Mary, Kate, Johnny and Danny were brilliant. They remembered all of the guest names from the first minute we entered the building which we think is pretty amazing. The rooms are lovely for the price you pay for, clean and very well maintained. We... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW

l think this Hotel is a three star,with FIVE STAR service.From the moment we got out of pickup car we were made to feel very special,would recommend this hotel.Thank you to Mary and the other staff.We stayed for two night then went to La long bay for two luggage for us and gave there discount if you stay Three consecutive... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Can't speak more highly of Danny and Mary. They tell me it takes a whole hotel - all the staff to make it work so beautifully, but I still think they're the reason my trip to Hanoi was so memorable. They were there when I needed help, giving advice when called upon and being there for me as friends. It... More 

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Hanoi, Vietnam
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We arrived the Charming 2 Hotel straight off the plane. We were greeted by friendly faces, fresh, cold watermelon juice and cool wet face towels. The staff here were so helpful in booking our bus tickets and airport transfers. They have great recommendations for spas and restaurants in the area. Our room was beautifully presented with fresh flowers on the... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Couldn't possibly not leave a review for this place! We've just stayed for 3 nights and we were genuinely sad to leave. Absolutely amazing staff, everyone was so so welcoming, nothing was too much trouble, 'above and beyond' doesn't really cover it! Room was spotlessly clean, food really nice, and plenty of tips and help with onward travel from everyone.... More 

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Hanoi, Vietnam
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hotel rooms are simple, but clean and comfortable with everything you need. What makes this hotel special is its unrivaled customer service, exceptional staff and warm welcoming environment. Staff speaks good English and goes out of their way to help customers with all their needs: travel booking, directions, advice, mailing letters, storing luggage, printing plane tickets, special requests of all... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Staff in this hotel all are so helpful and very friendly.... Once u step in the hotel sure they will keep smiling and greetings to you.... The food they serve is taste good and the price are not expensive... The room are very clean, all facilities are well and functional.... I really strongly recommend this hotel because I really feel... More 

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England, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was the first hotel we stayed in during our 3 week trip through Vietnam and we couldn't have asked for a better one to settle us in. It was by far the best hotel we stayed in the whole of Vietnam. We were given a welcome drink on arrival and were upgraded to an executive suite for free which... More 

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Bellingham, WA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff was super friendly and nice - from initial greeting upon arrival to the impromptu cultural lesson from the restaurant staff (we were there during the Tet holiday so we had lots of questions about the stuff we were seeing). Breakfasts were delicious. The room was spacious and clean. Considering the low price, this place was amazing.

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Brisbane, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We had read up a lot on this hotel before travelling to Vietnam,the reviews were very good and hence the reason we booked it.The staff at this hotel are amazing,at first I thought this is all false,nobody is this nice,but they are such beautiful people and are just interested in making your stay a fabulous one,the girls in reception could... More 

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