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Hanoi Symphony Hotel

Travelers' Choice award winner
2.5 of 5
01 Hang Hom street, Old Quarter, Hoan Kiem | Hoan Kiem, Hanoi 84-4-3938 1788, Vietnam
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Hanoi Symphony Hotel
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Hanoi Symphony Hotel
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235 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bromma, Sweden
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is indeed a home away from home. Its small but extremely friendly and we were well taken care off from the minute we booked, picked up at the airport, pampered by the staff in a way we never had expected. The "can do" mentality of Mr Cuong and his team is extraordinary. After 2 weeks of being spoled... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I stayed here for two nights, prebooked on Booking.com. We booked a one night V spirit cruise at a very reasonable price. He made sure that my dietary needs as a vegetarian were well catered for and made sure we got a room at the back of the Junk , away from engine noise. This is a... More 

Was this review helpful? Yes 2
Perth, Australia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Really loved this hotel. It was in a great location and the service was lovely. The girls at the front desk make a great breakfast and they were great at helping to recommend day tours. I would stay here again and recommend it to anyone. Room does get a bit noisy being so central though.

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've done lots of travelling in Asia. The rooms here were as you would expect, but what wasn't is how genuine the reviews I read were. Too good to be true I thought. But once I visited the service was second to none. The owner and his family were very friendly and helped with our trip. But what I didn't... More 

Was this review helpful? Yes 3
Ulaanbaatar, Mongolia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed in the Symphony hotel and though it was a great bargin what stood out to me were the kindness and efficency of the staff. My plane got in at 10am instaed of the normal 2 pm check in but they had my room ready. They were great with mapping out where to go and gave the "real... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our visit. The owner and staff were so kind and helpful to us! The pho at breakfast (which comes from Pho Ga next door) was a great way to wake up! Would stay here again!!! Room was clean and basic but had all we needed. Staff was so accommodating to hold our luggage when we went to... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was clean, welcoming and had everything we needed to enjoy our stay in Hanoi. What was even better was the location as it made everything within good walking distance and was great for restaurants. The staff were friendly and helpful with a good car pick up service.

Was this review helpful? Yes 4
califorina
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The reviews on trip adviser were so positive for Hotel Symphony I booked hotel rooms for 2 different stays,pick up service from the airport for 2 different trips , the recommendation for a day tour with the Hanoi kids was one of the highlights of our trip,our Halong Bay trip and they even organized our visa application letters . Every... More 

Was this review helpful? Yes 3
Hillsboro, Oregon
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 10, 2015

It's hard to find good cheap rooms for a family of 3, and we lucked out with Hanoi Symphony. This is such a great hotel is so many ways. First off, the management & staff are top-notch. They were so helpful in getting our laundry done in under 12 hours and held our luggage while we travelled on Cuong's jeep... More 

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

It´s a great location in the old quarters with Walking distance to lots of the sightings in the city. We stayed for 1 night Before we Went to Sapa. The staff helped us book a trip to Halong Bay after our Sapa tour. So when we got back by train very early they offered us breakfast for free and a... More 

Was this review helpful? Yes 3
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