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All 496 Hanoi hotels

Newmoon Hotel

28 Tran Quy Cap, Hanoi 84, Vietnam
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Ranked #447 of 496 hotels in Hanoi
A recent review
4 of 5 stars Reviewed November 21, 2012
Rastr Prague, Czech Republic
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  • Reviews (18)
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18 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
141 helpful votes 141 helpful votes
1 of 5 stars Reviewed April 13, 2014

The tour company booked us this hotel to rest before taking the train to Sapa. The hotel is just in front of the train station you can hear all the trains. The room was dirty and smelled like cigarette smoke. The people at reception were not very helpful as we asked for a supermarket or a place to eat and... More

Was this review helpful? Yes 4
18 reviews 18 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed March 21, 2014

Booked by our tour company between getting back from Halong Bay and going to Sapa, conveniently located across from the train station. Room smelt of cigarette smoke. Our feet turned black walking in the floor. We had to ask for towels and got damp, very old and thin sorry excuses for towels. Asked if they had a restaurant recommendation, they... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
111 reviews 111 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
1 of 5 stars Reviewed November 24, 2013

I don't understand what kind of people have rated this 'excellent' !?? It was disgusting. We arrived at 5am at Hanoi railway station and had our flight around 3pm. We were really tired from the night train and found this hotel across from the station. The idea was to sleep for a little while and go to the airport so... More

Was this review helpful? Yes 1
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 10, 2013

Our tour agent booked us this hotel before and after our trip to and from Sapa just to freshen up. It is very conveniently located across the train station. The rooms were dim and not well maintained though; the spring of one of the mattress was exposed. Towels were damp and we suspect they were not washed. Breakfast was just... More

Was this review helpful? Yes 2
Imola, Italy
Top Contributor
76 reviews 76 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed December 29, 2012

We spent only few hours here after coming from the night train from Sa Pa and I must say never again!! the room was fair enough but breakfast... oh my god!!! The cafe was just terrible, very dirty and filthy, I would never recommend it to anyone, sorry about that!!!

Was this review helpful? Yes 2
Prague, Czech Republic
1 review
4 of 5 stars Reviewed November 21, 2012

English speaking staff were very helpfull and friendly. The rooms are new, clean and renovated with all you need. Only promlem was to separately control AC. Location is perfect for a short stay, easy to get anywhere. The breakfast was simple but ok. Overall the price is well worth the money for a nice clean and quiet hotel. Would stay... More

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Senior Contributor
21 reviews 21 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 10, 2012

We stayed at this hotel for just a few hours in the morning in late November, 2011, after arriving back at the Hanoi Train Station from our overnight train trip from Lao Cai/Sapa. We were only staying at this hotel for a few hours to get a bit of sleep, to shower, and to regroup for our day trip out... More

Was this review helpful? Yes 1
Usedom Island, Germany
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 1, 2011

Their English was limited and couldn't clearly direct me in the right way when asking for directions. Their walls are thin but I guess any lady screaming at the top of their lungs in the room next door is tough to avoid. We complained to the front desk and were able to stop the noise. On a personal note, when... More

Was this review helpful? Yes 3
Singapore, Singapore
1 review
5 of 5 stars Reviewed November 8, 2010

If you are going/coming Sapa by train, this is the place to stay in Hanoi. Especially when you arrive at 5am in the morning. This hotel is right there for you to take a shower and sleep! Its across the road from the train station, but still 3-5 mins motorbike ride to Hoan Kiem Lake at Hanoi city center. Excellent... More

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Oahu, Hawaii
1 review
3 of 5 stars Reviewed October 21, 2010

We have stayed in Hanoi for one night and Newmoon Hotel is much different from any other I have stayed at! The architecture is very modern, beautiful and luxury facilities such as: Flat LCD TV, very nice decor, spacious rooms with big windows... . The location is super and really great for people who want to experience Hanoi in its... More

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Additional Information about Newmoon Hotel

Address: 28 Tran Quy Cap, Hanoi 84, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
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Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Official Description (provided by the hotel)
Newmoon Hotel is situated at 28 Tran Quy Cap st Street, a location very convenient for tourists to visit Hanoi Capital’s places of interest, trade centers, airport, railway station, bus depot. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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