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NewMoon Hotel

28 Tran Quy Cap, Hanoi, Vietnam
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1 room 1 adult
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33 Reviews from our TripAdvisor Community

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Orange County, CA
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 17, 2015 via mobile

While I hate leaving poor reviews I feel I need to here.. My tour set me up with a hotel for a few hours to relax and shower before picking me up again. I've read the reviews - smoky rooms and dirty sheets / towels - and thought I could rise above it. The reviews were true, smoky rooms and... More 

Helpful?
Thank MelissaLeigh
Level Contributor
10 reviews
5 of 5 stars Reviewed November 13, 2015

At the first time I came to Ha Noi, I did not know how to select the best place to stay then my Vietnamese friend intruduced me about Newmoon with in-expensive price. I stayed here for 2 days and 1 night. Everything was bright and clean, the staff was very friendly and so kind.

Helpful?
Thank 197th_nhn
Netherlands
Level Contributor
188 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed June 24, 2015

had shower and breakfast after arriving back from Sapa in the train station. Room was small but clean, so was the bathroom. Wifi was good, breakfast was nothing special at all, the breakfast area did not look hygienic at all. Thinking back, I might have better gone back to my Old Quarter hotel (La Siesta& Spa).

Helpful?
Thank DutchTravelagent
Garden Grove, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

I stayed here just one night after being awake for over 24 hours traveling from California, so I was quite tired. Nonetheless, I really enjoyed the modern and clean room and great view to railway station square. The room service for breakfast meal was wonderful. Also very great location, just cross the road to reach Hanoi central railway station and... More 

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1 Thank nhungnguyen2015
Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 4, 2015 via mobile

We needed a room for 3 hours as we reached the train station at 4.30am and the next tour would start at 7.30am. We approached the hotel and asked for the price of a room. The receptionist surveyed us from top to bottom and finally quoted 400k dong for a room. We didn't like being surveyed and quoted accordingly. So... More 

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1 Thank satindancer

Travelers are raving about these Hanoi hotels

Auckland, New Zealand
1 review
4 of 5 stars Reviewed April 21, 2015

I was very satisfied with New Moon hotel. The rooms were clean, quiet and comfortable. Wifi worked fine, bathroom was always clean, the staffs, who were always at the reception, were very helpful and friendly. They were happy to assist with any directions. The location is good, very close to Hanoi old quarter however it is slightly tucked away but... More 

Helpful?
Thank Cathenderson89
Level Contributor
3 reviews
4 of 5 stars Reviewed March 20, 2015

This was our 1st time at Hanoi and we really enjoy our time at New Moon. It is 3 stars hotel however everything were good enough including the pricing. It takes only 5minutes to walk to Van Mieu – 1st University of Vietnam. 10 minutes by taxi to Ho chi minh Mausoleum – 1st Vietnamese President rest in peace, Hoan... More 

Helpful?
Thank Jame R
newm00n, Sales and Marketing Dept at NewMoon Hotel, responded to this review

Dear Jame Thank you very much for your review, We hope to see you next time at New Moon Hotel, We always try to bring all the best services to custumers. More 

Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed February 24, 2015 via mobile

We had an hour to wait for our train to Sapa so went across the road to try the restaurant at the new moon hotel. They didn't have the first thing we asked for so we asked for steamed chicken with lemon and ginger and combination fried rice. The rice came out first and tasted like the frozen rice I... More 

Helpful?
3 Thank Joanne O
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

20/1/2015 I have such a short time around 5-6 hours at Hanoi to wait for the night train to Sapa. Luckily, I booked a room at New Moon hotel while waiting the train. The hotel location is opposite the Hanoi station which is the most convenient place. I only need to cross the road so I can get on the... More 

Helpful?
1 Thank Lindsay A
newm00n, Sales and Marketing Dept at NewMoon Hotel, responded to this review

Dear Lindsay We would like to say thank you very much More 

Calgary, Alberta
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed October 30, 2014

Similar to many reviewers, we were booked this hotel as part of a tour once arriving back from the train from Sapa (stay was about 3 hours long - from 5 to 8 am). The room itself looked ok, but there were what looked like cigarette burn holes in the bedding. My husband also killed a couple of small cockroaches... More 

Helpful?
2 Thank SamaraQ
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