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Hanoi Allura Hotel

No:8 Hang Bac Street, Hanoi 844, Vietnam
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Hanoi Allura Hotel
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Ranked #396 of 519 Hotels in Hanoi
A recent review
5 of 5 stars Reviewed January 23, 2014
phuonglan t Hanoi, Vietnam
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54 Reviews from our TripAdvisor Community

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Traveler rating
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    7
    5
    2
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3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Vietnamese first
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  • All months
    (54)
  • Mar-May only
    (16)
  • Jun-Aug only
    (15)
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    (8)
  • Dec-Feb only
    (15)
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1 review
2 of 5 stars Reviewed April 29, 2015 via mobile

Room was decent a little over priced compared to others we have stayed in. The biggest thing I didn't like about the room was when I walked into the bathroom after being there for two hours I found a huge cockroach on the ground. So I killed the first one and then about a hour later I found another one... More 

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Bangkok, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 26, 2014

We stayed in this hotel for a week. The room is OK but toilet is quite old and water was run out from shower very weak. For breakfast, it was OK and acceptable with good service. However, our main problem was start when we decide to booking tour via hotel. My family were booking deluxe tour from hotel. He offer... More 

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Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

I haver never experienced such great reception at a hotel before. I wish all hotels had staff like Hanoi Allura, they are always prompt to help with a smile. We forgot a very important medication in the room and went to Halong Bay, they went out of their way to find it for us. I would definitely recommend it! The... More 

Was this review helpful? Yes 3
Copenhagen, Denmark
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 8, 2013

We have stayed in Allura Hotel for 3 nights. My friend found a good offer on one of the booking sites. During the stay, I had a feeling that the manager is very unhappy about as not paying the the standard rate, but the one from the booking site. Each day he was asking me when are we leaving. When... More 

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west hartford CT
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 20, 2012

The Hotel Allura is a small, modest establishment in a perfect location, in Hoam Kiem (Old Quarter). Walking out of the door put me into the middle of the city, and from there it was an easy walk to various street-food vendors, small stores, and general frenetic city pace. It was also easy to get a taxi to anyplace else... More 

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Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 20, 2012

We really enjoyed our stay in Allura Hotel. Good location right in the middle of the Old Quarter, confortable room, free internet in the reception area, Breakfast with plenty of options, but above all, what stood out was the friendly and helpfull staff. We are very gratefull for their help. Would/will recommend Allura hotel to my friends.

Was this review helpful? Yes 5
Dubai, United Arab Emirates
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 31, 2012

We stayed in the Allura hotel for a night whilst transiting through Hanoi. What suprised us the most was the size of the room for the price they charge. The rooms were well equipped and very clean and the staff were very helpful. This isnt an upmarket hotel, but the price is extremely good value. Our room was internal, so... More 

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AlluraHanoihotel, Director of Sales at Hanoi Allura Hotel, responded to this review

Dear sir/madam On behalf of Allura hotel, I would like to say thank you for your stay and using our services and very nice review on tripadvisor. We wish the best to you, to your family and also your business. That was our pleasure to served you during your stay. We had a chance to serve really friendly people During... More 

Hanoi, Vietnam
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2012

Staff were the friendliest/most helpful out of every hotel we stayed in our 1 month trip to Vietnam. Room is very well equipped as I said above it even has a computer with free internet if you go for the $23 room. Right where you want to be in Hanoi. Fantastic mid-range room would recommend it to everyone.

Was this review helpful? Yes 1
AlluraHanoihotel, Director of Sales at Hanoi Allura Hotel, responded to this review

Dear Charlie S On behalf of the management of Allura Hanoi Hotel, we would like to express our sincere thanks for your chosing to stay in hotel. We are glad that you had an enjoyable and pleasant time with us. Knowing well that customer satisfaction is the key to business success, we try our best to continuously improve and live... More 

London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 28, 2012 via mobile

Very cheap mid range place to stay. It has changed name in the past year which surprised us but no problems as the hotel is excellent.  Friendly staff that organised an overnight trip for us to Halong Bay & our overnight train to Hoi An. For the life of me I can't remember the girls name on the front desk... More 

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Fordingbridge, United Kingdom
Level Contributor
117 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed February 15, 2012

I stayed at the Allura hotel for 3 nights at the start of my month long tour of Vietnam & Cambodia. Location of the hotel was perfect, in the old quarter area not far from the Hoan Kiem Lake. My room was very comfortable & I slept well. There was no lift but that was OK for me as my... More 

Was this review helpful? Yes 4
AlluraHanoihotel, Manager at Hanoi Allura Hotel, responded to this review

Dear Sir/Madam, That's our pleasure to served you in our hotel. Thank you very much for your stay and your review on Tripadvisor. We wish the best comes to you with healthy and successful. We was happy when we saw your review. That's means we were successful in customer care, making you comfortable during your time in Hanoi. It is... More 

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