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New Century Hotel

No 12B Hang Manh Str - Hoan Kiem Dist., Hanoi 10000, Vietnam
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1 room 1 guest
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106 Reviews from our TripAdvisor Community

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Traveler rating
    59
    29
    8
    2
    8
See reviews for
10
46
16
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
  • All months
    (106)
  • Mar-May only
    (22)
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    (35)
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    (24)
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    (25)
All months
Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

In the best place , the best views , good served in your room, employees super friendly. Extremely peaceful, Many plans to do around, shopping in unique boutiques. I would like to come back. I really enjoy the place!

Was this review helpful? Yes 1
Brussels, Belgium
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 weeks ago

We booked after seeing the pictures here, but those must have been taken a long time ago, in a galaxy far far away. When we arrived, staff was non-communicating and non-welcoming, and the room had a horrendous smell (ammoniac) and no hot water. Asking for hot water, they apparently could speak English, but only to tell us a lie that... More 

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Guilin, China
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 12, 2015

It's a bit hard to look for the hotel if you don't know the address. I took the 17 bus from the airport and transferred to bus 36 at the last stop. This bus will take you inside Long Kiem. I wasn't able to see the Han Manh sign so I got off when I saw the Hoan Kiem Lake... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 8, 2015

We really enjoyed staying at this hotel in Hanoi. We experienced good service, a nice and helpful staff and a large, clean room with balcony (and aircon!). The location is good and the price is fair :)

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Wellington, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 26, 2015

No complaints here. Clean, good price and good people. Location gives access to everything you could want. After some investigation and a bit of negotiation, they gave us the best price around for our transport to the airport. And it came early! A first for us in Vietnam.

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Bangkok, Thailand
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 12, 2015

We found this hotel by walking around at 9pm & they offered us a good discounted rate so we stayed two nights. Wonderful hot shower. The bathroom is as most in Asia are - wet room style. The room was comfortable with cable TV & a nice balcony with a view. The furnishings are a little tired & the sheets... More 

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Glasgow, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed March 25, 2015

The many sources we checked before booking this hotel are all fake and we fell for it. The website describes it as having 'elegant decoration and top quality services and facilities served by the professional staff...' The pictures do not match the exterior/interior what so ever (please refer to my pics). It is a booking tour office that has too... More 

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Hanoi, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

We stayed one day at the Hanoi Newcentury on 12 Oct 2014,Ms Lily help me made a trip to Ha Long Bay for two days, and came back to stay at the same hotel for another two days. The hotel was very conveniently located in the Old Quarters, with easy access to restaurants and shops. The night market was only... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 21, 2014

We booked this hotel due to an excellent review in our guidebook, only to discover on arriving (at 1am after an internal flight) that the address of this hotel is different to the guidebook. After a bit of digging we discovered that the original New Century had been refurbished and this place had taken the name, and website address, over.... More 

Was this review helpful? Yes 1
LuatNguyen, Manager at New Century Hotel, responded to this review

Dear Caroline, First of alls, I would like to say thanks with your review. According to our manager system, just only a custumer's name "Caroline Adams" have booking in our hotel, aren't you? (This custumer have stayed in our hotel with price 20$/night and must paid 15$ for pick up from airport. But, He onlys paid 20$ for room and... More 

California
Level Contributor
263 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed August 19, 2014

Just stayed for 1 night in the hotel; as they had done all my booking for a trip to Cambodia before. The service from the travel agent side of things was excellent! The room was huge (#102), but the bathroom is extremely small. Location is great for tripping around the old quarter. Best just to deal with the women working... More 

Was this review helpful? Yes 1
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