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All 431 Hanoi B&Bs / inns

New Century Hotel

No 12B Hang Manh Str - Hoan Kiem Dist., Hanoi 10000, Vietnam
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New Century Hotel
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86%
Ranked #67 of 431 Hanoi B&B and Inns
A recent review
5 of 5 stars Reviewed May 15, 2014
Luuk B
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  • Reviews (93)
  • Photos (23)
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93 people have reviewed this hotel

Traveler rating
    57
    22
    8
    1
    5
See reviews for
10
38
11
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Slidell, Louisiana
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 18, 2014

I booked on Agoda.com five nights in most expensive accommodations out of three options - suite with double bed. At check in I was given ordinary room with two large beds and no room for anything. Worst was the condition of that room - walls were full of mold and mildew, room smelled bad and required some extensive renovation. After... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

When I arived here, people were friendly from the start.. I have a room and I pay 12 dollar per night.. That's a really good price if you compare it to the other hotels in Ha Noi.. Rooms have aircon and WIFI.. It's combined with a tourist agency downstairs, really easy to book whatever you want.. Everybody speaks English really... More

Was this review helpful? Yes 1
Hanoi, Vietnam
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2014

This hotel is in a good location in the old quarter -- Hoan Kiem lake is a 5 minute walk away, and the cathedral and food street are nearby. The rooms are big and clean. Mine has big windows and a balcony overlooking the street. It also has a large flat-screen TV. The staff is helpful with motorbike rentals or... More

Was this review helpful? Yes 2
LuatNguyen, Quản lý bộ phận lễ tân at New Century Hotel, responded to this review

Dear Tyler, We really enjoyed welcome you to our hotel at the next time you come to Hanoi. Thank you about your comment so much and hope you have memorable moments in Vietnam. Lily, More

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

This place got me out of a real jam when my initial hostel denied having my booking. Rooms are big and clean, showers have hot water, bathrooms are small but are adequate. Staff are friendly and offer help in any way possible. Also laundry service is available Good location, easy stroll into town!

Was this review helpful? Yes
LuatNguyen, Quản lý bộ phận lễ tân at New Century Hotel, responded to this review

Dear Alex, We want to say thank you when you choose our hotel to stay in Vietnam. We really welcome you to the next time you come to Vietnam and we hope that our country can become the most interested moment in your trip. Lily, More

Birmingham
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2014

We were conned from the very beginning when coming to this place. It seems they run in cooperation with the local taxi drivers who drop tourists off outside their hotel. Be warned! they will tell you anything, we were conned by the taxi driver who took us here even though we wanted to go to a different hotel, once we... More

Was this review helpful? Yes 2
LuatNguyen, Manager at New Century Hotel, responded to this review

Dear Cupojava and Customer, Frist, i would like to say thank so much to all of you, who have been concerned about our hotel . I am Lyli, director of Hanoi New Century Hote Today, i write this letter on behalf of our family hotel to apologize to you about the problem happen in a short time past . Tom... More

Haifa, Israel
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 26, 2013 via mobile

I paid 14 USD for a nice big clean room in the hotel. Wifi reception was perfect too. I cant complain much about the hotel itself but the money grabbing owners just kept on giving us more and more reasons to write this warning review. They lied to us about a taxy price, bus tickets and even missledged us about... More

Was this review helpful? Yes 1
Skagway, Alaska
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 1, 2013

Tom, (spelling?) The owner/manager, looked at us like walking wallets. Lied to us from the moment we walked in. Tried to overcharge for bus tickets to laos by 20+ usd. Very pushy sales man, would not let us leave. We agreed on a price for a room the night before and in the morning the price was much higher.

Was this review helpful? Yes 3
Cairns, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 14, 2013 via mobile

This hotel is good and bad. Pros - clean, large rooms, comfortable beds and pillows, good blinds, excellent position in old quarter, reasonable price Cons - narrow staircase; whole bathroom gets completely wet, you can't even leave toilet paper or towels in there, the toilet paper is like fairy floss, use it twice to blow your nose and it's all... More

Was this review helpful? Yes 2
Hue
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2012

Good location near Hoan Kiem lake in the Old quarter, clean, large rooms, great breakfast and brilliant staff. Thanks to Lily and all the staff in New Century for making our stay in Hanoi even better. True Vietnamese hospitality right there.

Was this review helpful? Yes 3
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2012

When we planned to visit hanoi, we had no idea where we would be staying. Luckily we stumbled upon this hotel on booking.com, and never regretted the choice we made! Lilly and Sen were amazing! They made the stay there so comfortable and easy, and after travelling constantly for 3 weeks, that was very much needed! The location of the... More

Was this review helpful? Yes 2
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Additional Information about New Century Hotel

Address: No 12B Hang Manh Str - Hoan Kiem Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, HostelWorld and BookingOdigeoWL so you can book your New Century Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

23 photos of this hotel

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Hotel & grounds (5)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Official Description (provided by the hotel)
New Century is a Brand New hotel locatedat in The Old Quarter of Hanoi. This area is characterised by narrow streets wherepeople have carried out their trade for hundreds of years. New Century is one of the most beautiful and luxury hotels in the capital of Vietnam. It is convenient to walk to the Hoan Kiem Lake 100m and shopping areas ... more   less 
Number of rooms
33

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