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All 403 Hanoi B&Bs / inns

New Century Hotel

No 12B Hang Manh Str - Hoan Kiem Dist., Hanoi 10000, Vietnam
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New Century Hotel
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Ranked #51 of 403 Hanoi B&B and Inns
A recent review
5 of 5 stars reviewed 4 weeks ago
alexisboring Sydney, Australia
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89 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Sydney, Australia
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This place got me out of a real jam when my initial hostel denied having my booking. Rooms are big and clean, showers have hot water, bathrooms are small but are adequate. Staff are friendly and offer help in any way possible. Also laundry service is available Good location, easy stroll into town!

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4 reviews 4 reviews
1 of 5 stars Reviewed January 19, 2014

We were conned from the very beginning when coming to this place. It seems they run in cooperation with the local taxi drivers who drop tourists off outside their hotel. Be warned! they will tell you anything, we were conned by the taxi driver who took us here even though we wanted to go to a different hotel, once we... More

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LuatNguyen, Manager at New Century Hotel, responded to this review

Dear Cupojava and Customer, Frist, i would like to say thank so much to all of you, who have been concerned about our hotel . I am Lyli, director of Hanoi New Century Hote Today, i write this letter on behalf of our family hotel to apologize to you about the problem happen in a short time past . Tom... More

Haifa, Israel
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 26, 2013 via mobile

I paid 14 USD for a nice big clean room in the hotel. Wifi reception was perfect too. I cant complain much about the hotel itself but the money grabbing owners just kept on giving us more and more reasons to write this warning review. They lied to us about a taxy price, bus tickets and even missledged us about... More

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Skagway, Alaska
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2013

Tom, (spelling?) The owner/manager, looked at us like walking wallets. Lied to us from the moment we walked in. Tried to overcharge for bus tickets to laos by 20+ usd. Very pushy sales man, would not let us leave. We agreed on a price for a room the night before and in the morning the price was much higher.

Was this review helpful? Yes 1
Cairns, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 14, 2013 via mobile

This hotel is good and bad. Pros - clean, large rooms, comfortable beds and pillows, good blinds, excellent position in old quarter, reasonable price Cons - narrow staircase; whole bathroom gets completely wet, you can't even leave toilet paper or towels in there, the toilet paper is like fairy floss, use it twice to blow your nose and it's all... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2012

Good location near Hoan Kiem lake in the Old quarter, clean, large rooms, great breakfast and brilliant staff. Thanks to Lily and all the staff in New Century for making our stay in Hanoi even better. True Vietnamese hospitality right there.

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 20, 2012

When we planned to visit hanoi, we had no idea where we would be staying. Luckily we stumbled upon this hotel on booking.com, and never regretted the choice we made! Lilly and Sen were amazing! They made the stay there so comfortable and easy, and after travelling constantly for 3 weeks, that was very much needed! The location of the... More

Was this review helpful? Yes 2
Kempten, Bayern, Germany
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2012

I booked the hotel via booking.com, and even as i arrived very early in the morning, they immediately got a room for me. The room was clean and equipped with a very large flat screen tv. The breakfast was very nice and pretty tasty and they really help you to get around in Hanoi. The staff is very nice and... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 29, 2012

I would say this is very much an average hotel, fine for a night or two in Hanoi, but I would not recommend any longer. We had a very large room which had huge windows so your neighbours could see right in, so you had to have the blinds down most of the time. The staff here on the whole... More

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Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2012

Hey guys..me and my bf stayed there for couple days and then went out of the city for a while and went back there for couple more nights. The hotel is really nice.. the room we stayed in had lots of windows and light enter it..the service was also great and we really appreciated the low rate. The people were... More

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Additional Information about New Century Hotel

Address: No 12B Hang Manh Str - Hoan Kiem Dist., Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #51 of 403 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
New Century is a Brand New hotel locatedat in The Old Quarter of Hanoi. This area is characterised by narrow streets wherepeople have carried out their trade for hundreds of years. New Century is one of the most beautiful and luxury hotels in the capital of Vietnam. It is convenient to walk to the Hoan Kiem Lake 100m and shopping areas ... more   less 
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