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All 494 Hanoi hotels

Hidden Charm Hotel

3.0 of 5 Hotel   |   23 Au Trieu St | Hoan Kiem, Hanoi 10000, Vietnam
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Ranked #393 of 494 hotels in Hanoi
A recent review
5 of 5 stars reviewed 3 weeks ago
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  • Reviews (146)
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146 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The most helpful employes that I have met and I have been to a lot of hotels in Vietnam. The rooms are clean big bed shower and toilet works what else do you need close to all attractions in the area. They arranged tours that did not cost the earth and the best thing that happened to us was after... More

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Timisoara, Romania
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2014

The location is very good in the old quarter on a street not too noise. You can enjoy a walk around the old streets full of restaurants shops and coffee bars. The rooms are nice where you can retreat from outside noises and have a good rest. A pleasant experience overall, nice stuff and breakfast.

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Munich, Germany
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

Very beautiful desinged rooms and they are spacious, cozy and trendy at the same time. The masage shower is very fancy and just great! A huge plus is the fact that every rooms has a laptop with wifi for free use. The hotel is very central and in walking distance from the lake and the old quarter. Nevertheless it wasn't... More

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Melbourne, Australia
1 review
5 of 5 stars Reviewed February 19, 2014

We booked a trip to Vietnam for November 13 and had much email correspondence with Miss Anna from the hotel between December 12 and us leaving for Vietnam in November. We found her extremely helpful, particularly as I was planning a surprise proposal to my lady. Ms Anna and all of the staff arranged everything for me in Vietnam, complete... More

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Brisbane, Australia
4 reviews 4 reviews
5 of 5 stars Reviewed November 25, 2013

My husband and I stayed at the Hidden Charm Indochina Boutique Hotel, Hanoi (located in the Old Quarter) in October as a part of a tour package we purchased online. As this was our first visit to Vietnam we didn't know what to expect but once we arrived at the hotel we were made to feel very welcome and comfortable.... More

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Bendigo, Victoria, Australia
2 reviews
4 of 5 stars Reviewed October 4, 2013

The hotel is set in a great part of the old quarter in Hanoi. It is very easy to get around and walk to most sites Nothing was too hard for the staff, they booked extra tours and transfers for us and gave excellent advice on local things we should see Breakfast was delicious in the restaurant, the beds are... More

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Sunshine Coast, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

My son and I stayed at the Hidden Charm Hotel in June of this year. We are Australian and I wanted a safe place to say with my son.(Justine 40 & Jesse 10) It is right in the old quarter and everything is at your finger tips,stroll to the Lake,cafes and quirky little boutiques & puppet theatre and adventures around... More

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Bradford, United Kingdom
Top Contributor
81 reviews 81 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed August 7, 2013 via mobile

I stayed here with some friends for a few days. The hotel was nice, rooms very pleasant and breakfast good. We had a bad nights sleep with workmen outside but overall it was ok. Unfortunately our stay was really made bad because we booked a tour of Halong Bay which was cancelled. Not the hotels fault but then the staff... More

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Mackay, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2013

My husband and I spent a wonderful 4 nights at this hotel. The staff from Anna in the travel agency to Ruby ,Hung and all the others were amazing. There is nothing too much for them. The breakfasts were nice and the front desk service probably the best I have ever come across. The rooms were clean and comfortable, plenty... More

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3 reviews 3 reviews
5 of 5 stars Reviewed May 24, 2013

This hotel came as a recommendation to me and I am so glad that I booked here! Hanoi is a solid jump off point for many different adventures. Here the rooms are clean and comfortable with good a/c, strong wifi and t.v. If interested. The staff were above and beyond helpful and super friendly. Great personalities and a sense of... More

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Additional Information about Hidden Charm Hotel

Address: 23 Au Trieu St | Hoan Kiem, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hidden Charm Hotel 3*
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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
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Official Description (provided by the hotel)
Hidden charm hotel is a brand new hotel, located in the central of Old Quarter. The hotel is designed in harmony, is the combination of classic and modern style. It’s peaceful and quite, a retreat from the city bus, providing the idea place to muse over your day. The modern rooms are all equipped with air cooling and flat screen TV, bath room with massage, sauna. Guests will appreciate the popular broadband package offer and the 24-hour front desk. The Hidden Charm hotel offers the best quality room for both of Traveler and businessman. It is great for the couple on honeymoon, solo traveler, and specially for businessman who stay for a long term, need translator, accountant service, business center, rent a car, or guide. The Hidden Charm hotel is really convenient for visiting all famous places in Hanoi such as: Hoan Kiem lake, water puppet theater, opera house, Hochiminh mausoleum, and also to ATM, Banks, Restaurant… just by short walking distance. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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