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Hanoi Twins Hotel

3.0 of 5 246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
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Hanoi Twins Hotel
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70 reviews from our community

Traveler rating
    51
    16
    3
    0
    0
See reviews for
9
24
14
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hanoi Twins Hotel
See the most recent reviews
Da Nang, Vietnam
1 review
5 of 5 stars Reviewed June 2, 2013

I actually planned to stay at Hanoi Sky Hotel, but a previous customer at my appointed room wanted to stay another night due to a good service of the hotel. An owner of the hotel showed a big sympathy and apology, then introduced his younger brother's running hotel, Hanoi Twins Hotel. I was so impressed because two owners felt a... More 

Was this review helpful? Yes
Melbourne, Australia
1 review
5 of 5 stars Reviewed May 29, 2013

As someone mentioned previously, it is the staff that makes this hotel so special. I cannot say enough about how wonderful, courteous and kind they were. They helped in everyway. The beds were very comfortable, the rooms were clean and the hotel was within walking distance to everywhere we wanted to go. the only downside was the restaurant, it was... More 

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

Michael the General Manager was just fabulous in helping us with our stay and onward journey. The young man on the desk, ever cheerful, provided great restaurant suggestions. Our stay was very well priced and a great location, the mid point between attractions, the station and on the old quarters cusp. We had a small issue and it is the... More 

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Kensington, Australia
2 reviews
5 of 5 stars Reviewed May 22, 2013

We stayed in a deluxe double which seemed like an absolute bargain at approx £40 per night/per room. Our room was a decent size, tastefully decorated and very clean. The air con worked well and the beds were comfortable. The staff are what makes this hotel so special. They organised our taxi and speak to the taxi driver and ensure... More 

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saigon
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2013

Dear all, Weeks ago, we were introduce by friends who stayed in this hotel last last year, at first we just book to stay 2 nights then we go to Sapa for a longer trip then change other hotel if this hotel is not up money worth standard. They clean room every day when you go out of the room,... More 

Was this review helpful? Yes 2
hanoi
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 2, 2013

This hotel has a great location. It's walking distance to the army museum, and fine arts museum, and uncle ho`s mausoleum. There's also a cool cafe next door. Plus, they offer free breakfast, which is pretty tasty and fast. This is really convenient and saves a couple bucks. The room was a bit small and windowless, but who cares. I'm... More 

Was this review helpful? Yes 1
Twinshotel, General Manager at Hanoi Twins Hotel, responded to this review

Dear scuellar1, I would like to take this opportunity to thank you for posting a review on Tripadvisor with regards to your recent stay at Hanoi Twins Hotel. I was happy to read that you enjoyed your stay with us and that you were satisfied with the service and facilities at our hotel as well as great location. All your... More 

Peterborough, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2013

I recently spent a full, enjoyable month at the Hanoi Twins Hotel. It is a small, boutique style hotel located very convienently at the top of Hang Bong road, just minutes from Silk Street, great restaurants, and other parts of the Old City. The staff are very helpful and friendly. Rooms are on the small side, but very well equipped... More 

Was this review helpful? Yes
Twinshotel, General Manager at Hanoi Twins Hotel, responded to this review

Dear our valued Customer, I do appreciate you taking the time to share your feedback from your recent stay with us at Hanoi Twins Hotel. I am delighted that you enjoyed your experience and I appreciate that you have acknowledged so many positive elements of your stay like very well equipped with excellent bed, stylish bathroom, the convenient location of... More 

Singapore, Singapore
Top Contributor
55 reviews 55 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 20, 2012

This hotel is in an excellent location and rooms are stylishly designed and well equipped. Location: Located at a major intersection which will take you conveniently by foot to Hoan Kiem Lake, old quarter, Ho Chi Minh museum etc in about 15 min. Also steps away from Tong Duy Tan street which has many good food stalls and restaurants. The... More 

Was this review helpful? Yes
Twinshotel, General Manager at Hanoi Twins Hotel, responded to this review

Dear zpphie, Warmest greetings from General Manager at Twins Hotel Hanoi I am truly grateful for your feedback and thank you very much for sharing your experience at Twins Hotel Hanoi in Tripadvisor. You could not make all of us happier and the whole team thank you for this. We were extremely proud to hear that you enjoyed our service,... More 

Hanoi, Vietnam
Top Contributor
51 reviews 51 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 28, 2012

We used the hotel for only one day as a refresh room after a trip to Sapa. The rooms were really modern and very clean. The shower room wall was see through which was really unusual and a good twist. It is in a good location close to the train station. We would definitely consider staying here again but make... More 

Was this review helpful? Yes 1
Twinshotel, General Manager at Hanoi Twins Hotel, responded to this review

Dear our valued Customer - EWTP2012, Thank you very much for your positive feedback. I am happy to hear you consider your stay at Twins Hotel Hanoi as “Friendly and modern” . The team and I are grateful to you for taking the time to drop some extremely positive words about your experience at our Hotel in Hanoi. A feedback... More 

Graz, Austria
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2012

Beautiful hotel, helpful staff (could even leave our backpack there for a couple of days), very well situated (train station, old town, Ho Chi Minh mausoleum, all in walking distance) Would definitely go there again. The rooms were spacious, with free coffee/tea, a see-through shower - very stylish.

Was this review helpful? Yes 1
Twinshotel, General Manager at Hanoi Twins Hotel, responded to this review

Dear Norbert D, Warmest greetings from Hanoi Twins Hotel Team Thank you very much for taking the time to write such an enthusiastic review about your stay at Hanoi Twins Hotel. And thank you also for your compliment that we are a beautiful hotel with a great price. I am so glad that you have enjoyed our guest room amenities... More 

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Additional Information about Hanoi Twins Hotel

Address: 246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Twins Hotel 3*
Number of rooms: 18
Reservation Options:
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Hotel Style:
#51 Business Hotel in Hanoi
#90 Romantic Hotel in Hanoi

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