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All 498 Hanoi hotels

Hanoi Twins Hotel

3.0 of 5 Hotel   |   246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
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Ranked #166 of 498 Hotels in Hanoi
A recent review
3 of 5 stars reviewed 4 days ago
Noe Lyndon D
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68 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Nice and Clean room, for short transient traveler that needs comfortable accommodation. Easy to locate, near the local restaurant, walking distance to Turtle the famous Turtle lake. Affordable, with complete room accessory, Breakfast included. Good service.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We recently spent 4 nights here on our honeymoon & absolutely loved it! The room is spacious & very clean. Great TV options if you need a break from the heat. Hotel is a 15min walk into the walking street area where you'll find great bars & restaurants. What made our stay was the hotel staff - so friendly &... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for our trip to Vietnam in May. It was a very good hotel, the lady at the front desk arranged a tour to Halong Bay for us and was very helpful. Our room had no window- or rather, a window facing a blank wall, but we knew this going in, and valued cheapness over a view.

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Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

Rosie, Ngoc and all staff were extremely friendly and helpful both via email before our stay and during our time with them. They organised a taxi to pick us up and return us to the airport. One of the reasons for choosing the hotel was their close proximity to the train station for our trip to Sapa. It was literally... More

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Tangerang, Indonesia
Top Contributor
71 reviews 71 reviews
36 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed May 4, 2014

i like this hotel although someone told me this hotel isn't at old quarter, the main district for tourist. a lil bit far from hoan kiem lake. but i enjoyed walking in the rush traffic of hanoi. you will surprise when you see how people in hanoi ride the motorcycle. at twins hotel i got express check in-check out, friendly... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2014

Our flight was delayed so we arrived at the hotel after 1.00 am. The friendly and helpful attitude of all the hotel personnel is unbeatable. We did a 1-night Ha Long Bay trip in the middle of our stay and had an early morning departure on the last day. The hotel made all the arrangements hassle-free for us. We had... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 22, 2013

This hotel was a really good choice for us. The rooms were clean and reasonably priced. the Location was good because we were in the Old Quarter and most of the tourist sites were a short walk or taxi ride away. Most of the staff seemed polite and could manage to speak basic English. Ngoc the receptionist was friendly and... More

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Tuggerah, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

Michael and all of his staff were so helpful during our stay in Hanoi (we stayed at the Twins before and after our journey to Sa Pa). The Twins is a lovely modern clean hotel and a great base for anyone travelling to Hanoi. Nothing was too much trouble for Michael and his team - they are all so lovely... More

Was this review helpful? Yes 1
Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

We arrived Hanoi on 24 October 2013 and although we stayed at Twin Hotel for just one night in Hanoi and we have to go to Halong Bay, we were very impressed with the service provided. They held our luggages while we went to Halong Bay and let us relax before we have to go on by train to Sapa.... More

Was this review helpful? Yes 1
Singapore, Singapore
16 reviews 16 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 29, 2013

I stayed at the Twins Hotel for four nights. The hotel is located at the end of Hang Bong Road and is about 20 minutes walk to Hoan Kiem Lake. The walk is pleasant as there are many shop to divert youir attention along the way. The Twins Hotel is a 30 room 8 storey budget hotel. There are rooms... More

Was this review helpful? Yes 3
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Additional Information about Hanoi Twins Hotel

Address: 246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Twins Hotel 3*
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