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All 489 Hanoi hotels

Hanoi Twins Hotel

3.0 of 5 Hotel   |   246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
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Ranked #164 of 489 hotels in Hanoi
A recent review
5 of 5 stars Reviewed February 16, 2014
WillCliffe Sydney, Australia
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64 people have reviewed this hotel

Traveler rating
    48
    13
    3
    0
    0
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9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2014

Our flight was delayed so we arrived at the hotel after 1.00 am. The friendly and helpful attitude of all the hotel personnel is unbeatable. We did a 1-night Ha Long Bay trip in the middle of our stay and had an early morning departure on the last day. The hotel made all the arrangements hassle-free for us. We had... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 22, 2013

This hotel was a really good choice for us. The rooms were clean and reasonably priced. the Location was good because we were in the Old Quarter and most of the tourist sites were a short walk or taxi ride away. Most of the staff seemed polite and could manage to speak basic English. Ngoc the receptionist was friendly and... More

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Tuggerah, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

Michael and all of his staff were so helpful during our stay in Hanoi (we stayed at the Twins before and after our journey to Sa Pa). The Twins is a lovely modern clean hotel and a great base for anyone travelling to Hanoi. Nothing was too much trouble for Michael and his team - they are all so lovely... More

Was this review helpful? Yes 1
Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

We arrived Hanoi on 24 October 2013 and although we stayed at Twin Hotel for just one night in Hanoi and we have to go to Halong Bay, we were very impressed with the service provided. They held our luggages while we went to Halong Bay and let us relax before we have to go on by train to Sapa.... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
16 reviews 16 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 29, 2013

I stayed at the Twins Hotel for four nights. The hotel is located at the end of Hang Bong Road and is about 20 minutes walk to Hoan Kiem Lake. The walk is pleasant as there are many shop to divert youir attention along the way. The Twins Hotel is a 30 room 8 storey budget hotel. There are rooms... More

Was this review helpful? Yes 3
Beijing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

The level of service that we received was the best that we have ever had and the amenities and features of the room were excellent. Not only did the staff look after us whilst we were staying there, they also held our extra bags whilst we visited Ha Long Bay for three days and then gave us an area to... More

Was this review helpful? Yes 1
Pingtung, Taiwan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2013

Its location is not too close but also not far from the old quarter, so we could visit the historical area easily and also had a quiet night for sleep, which was very important for travelers. We booked 4 rooms, and each member of our group was satisfied with the cleanness and comforts of their room. Besides, the breakfast was... More

Was this review helpful? Yes 2
Denmark, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2013

Twins Hotel was selected by the Tour package we were on by Uni Que Tours of Northern Vietnam. It was a small but very nice hotel well placed not far from the Old Quarter and a short walk from good shopping and restuarants. Their restuarant only did breakfast (which was included in the price of the stay) Good value, very... More

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2013

I was a single older woman travelling by myself and they really looked after me. While I was there I had several minor things that I needed to fix and they did everything within there power to help! Also they are within walking distance of the city and the old quarter so that was great.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Århus
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 16, 2013

Very nice hotel with helpful and friendly staff. On arrival the staff spotted us immediately and came out to carry our bags in and up to the room. There is even a doorman and a cafe/lounge attached to the hotel. Breakfast consists of a variety of dishes one can choose among before being cooked in the kitchen. The rooms were... More

Was this review helpful? Yes 1

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Additional Information about Hanoi Twins Hotel

Address: 246 Hang Bong | Hoan Kiem, Hanoi 08404, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #164 of 489 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hanoi Twins Hotel 3*
Official Description (provided by the hotel):
Twins Hotel is conveniently situated in the heart of the historic center of Hanoi, between the bustling Old Quarter and the ancient Temple of Literature. This strategic position makes this small hotel the ideal solution for those traveling to the City of Peace for pleasure or business. ... more   less 
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