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Hanoi Asia Star Hotel

20 Dao Duy Tu Street - Hoan Kiem - Hanoi | Old Quarter , Hoan Kiem, Hanoi 0084-4, Vietnam
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1 room 1 guest
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171 Reviews from our TripAdvisor Community

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Traveler rating
    85
    45
    24
    10
    7
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22
49
31
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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  • Dutch first
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Sydney, Australia
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for 3 nights at the beginning of August as part of a tour. I knew it was going to be a budget hotel so didn't expect much. I was in room 601. It was clean and not too cramped. We did have an issue one day with the leaking air conditioner which flooded the floor but the... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Booked a twin room in the hotel for 2 nights. The staff are extremely friendly, speaking great English, and did everything they could to make us feel welcome. The rooms were comfortable and clean and we were able to walk everywhere we wanted to go from the hotel, due to its central location. The hotel is under new management so... More 

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Wigan, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel in Hnaoi was one of few positives from our trip to Hanoi. The bathroom wasnt the cleanest, however it was passable. Beds really comfortable and the cable was great for us when we decided to stay in or have an early night away from hanoi's crazy streets. Considering it was 10 GBP per night it really was worth... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked the Hanoi Paris Hotel in Asistravel for 5 nights, when I arrived I found out it's exactly the same building as Asia Star Hotel! What's the point of using a new name??? Anyway, the room is clean, with good a/c and strong water current. The free breakfast is simple but good, with fried rice or noodle, eggs, toast... More 

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Worthing, England, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2015

It's an above average hotel but the manager Kevin is what makes it special. The tours are class and the city is amazing, the tour to Hanlon bay is great. We decided to go to Sa Pa without going through Kevin which was a mistake as when we got there paid for the cheap rooms and did the tour it... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Nürnberg
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2015

The service and staff was excellent. very helpful and kind. For example booked the wrong date but without charge we could change it. The hotel especially the staff was just great! the price was very good for what we got! we got an free upgrade. They also gave us the oportunity to have breakfast before usual breakfast time because we... More 

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HanoiAsiaStarhotel, Manager at Hanoi Asia Star Hotel, responded to this review

Dear Valued customer, Thank you for your comments! I was glad to hear that you had a good stay with us during your recent trip to Hanoi and that you enjoyed our location, service. I have passed along your comments to our management to congratulate the staff on their hard work and to encourage them to continue to improve our... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 15, 2015

This hotel could have been a bit better for the price we paid. I have sent an email before I arrived saying that I was going to arrive by train at 6am, and even though they acknowledged, when I arrived the hotel was closed by a metal shutter. I did not manage the check in before 3pm, even though we... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 8, 2015

We have a very scary experience during our stay in Hanoi Asia Star Hotel. On Saturday morning 2 May 2015 during our breakfast the female staff at the restaurant is watching us all the time ! We really feel uncomfortable and complain about this. The male staff at the reception desk become angry hearing our compaint and his scary expression... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015 via mobile

We absolutely loved this hotel and is a great value for your money! Staff was helpful from the very start of our trip and always had great tips for us. The rooms were large and kept up to date. Location was key for us and this was central near bier hoi / other historical locations. Kevin and his staff will... More 

Was this review helpful? Yes 1
Makati, Philippines
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 12, 2015

I got to book the hotel for a special rate via exclusive deals on Asiatravel and I must say that for the price I paid, I wasn't expecting anything grand. We got there at around 1:30 am and Kevin, the sales manager opened the gate for us. The room was clean, and the restroom was big enough. I love the... More 

Was this review helpful? Yes 1
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