We just loved this hotel, Mr Antoine and Mr Hake, all the staff for that matter were Impressive, they went way and above any other hotel we stayed in over a 6 week period of travel, nothing was a problem for Mr Antoine, he would help immediately when you asked for anything, and I mean anything, he even tried to... More

If you are looking for a hotel that is inexpensive but comfortable with very helpful and friendly staff, then this is the hotel I recommend. It is located close to St Joseph's Cathedral and close to excellent restaurants and lovely boutiques. Breakfast is good, (and was included in the price) but if you want croissants and hot chocolate, you don't... More

Stayed here after moving out of other local hotel. Impressive staff is nice, helpful, attentive. Clean room and public areas (tho' when I arrived after midnight several motorbikes were parked in the lobby- gone by 8 am). Great to have in-room PC, plus one in lobby. Airconditioning in room. American and Asian breakfast options (no other meals). Good location, tho'... More

We stayed at this hotel for many weeks during our time in Hanoi. The staff (Tiep and Hong) are very helpful and friendly and they really cared about us. Never any hustle or problem. Before we decided about Impressive hotel we looked at around 15 different rooms in Hoan Kiem district and many of them was in a very poor... More

Impressive......most certainly! Mr Antoine and the staff are all fantastic and made our stay really special. We had a very good high floor room, with good en suite, overlooking the Cathedral. The location is very convenient and within walking distance of many attractions and the lake. Breakfast is fresh and made to order. Good restaurants within the street - especially... More

We stayed 5 nights at the Impressive at the end of an arduous trip to the North of Vietnam. By the time we arrived we were all sick with a bad flu and badly in need of quiet, rest and a good doctor. All this was provided by this excellent hotel who arranged the best doctors in Hanoi to visit... More

Our room was great but the in room computers need attention with missing keys. the staff are great, friendly and speak English fairly well. We stayed in 2 different rooms (before & after a trip) and noticed St Josephs was louder and disturbed us, from 5am. Breakfast is great and cooked to order. Try the bacon, it's fantastic. Antione booked... More

Just returned to Australia after 10 nights at Impressive. We sourced it through Trip Advisor and thought it a safe choice due to the consistently good reports from Aussie travellers. Their reviews and the photos plus website photos are a true depiction. Special mention (and thanks!) to Manager Mr Antoine who was 100% efficient with all our arrangements including shuttle... More

I come to Hanoi often and I always stay in Impressive or in First Choice (the same owner). Hotel is good serviced, clean, staff is helpful. Breakfast is small but nice and fresh (I hate cold eggs from buffet!). That is exactly what I expect from the hotel like that. Location is good (just next to Cathedral) so You could... More