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All 492 Hanoi hotels

Sunshine Suites Hanoi Hotel

3.5 of 5 Hotel   |   52 Ma May | Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam (Formerly Sunshine Palace Hotel)
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Sunshine Suites Hanoi Hotel

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Ranked #132 of 492 hotels in Hanoi
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
GS2013_13 Hartlepool, United Kingdom
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199 people have reviewed this hotel

Traveler rating
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    12
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39
72
24
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Hartlepool, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Hotel was booked for me by Sunshine tours located a few doors away from the Hotel. It is located in the old quarter and not far from the market and the lake. The weather was a bit cold and miserable whilst I was there. When arrived I stayed 2 nights and the room was just ok. A bit small... More

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Limassol, Cyprus
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2014

The booking and reservations had no problems. The staff made as very welcome from the beginning and throughout our stay. The hotel and the room were very clean and our room was made every day. All facilities in the bathroom worked well. The breakfast was simple but adequate. The location was great as it has given a platform to walk... More

Was this review helpful? Yes 1
Stuttgart, Germany
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 19, 2014

We stayed there two nights after having some problems with our previous hotel. We loved this place! The rooms were clean and nice, the staff friendly. The bathroom was amazing! But the breakfast was surprisingly good (for Asia). We had a buffet with yoghurt and muesli, fruits, pancakes, french toast with cinnamon and honey, the standard things like eggs and... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
59 reviews 59 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 10, 2014

I stayed two non-consecutive nights at the Sunshine Suites and found it great. Centrally located, very friendly staff (they instantly recognised me and remembered my name when I returned the second time a week later), comfortable rooms and a nice breakfast, all for a very affordable price. One day, I was extremely ill and they brought me fruit, drinks and... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
2 reviews
3 of 5 stars Reviewed December 27, 2013

We booked a suites room for two nights in this hotel to celebrate our anniversary and Christmas. The suite room was quite small (around 20 sqm) and there were one double and one singe bed inside this tiny room! Compared with the other hotels we had stayed in Hanoi, the service of this hotel was normal. The staffs were not... More

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Laguna Niguel, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 29, 2013

I am not sure where to start. I was on a photo trip with a group and this hotel was used on 4 occasions of which I can say nothing nice. The first night was the worst. Our room had a toilet that stopped working. After the hotel tried to clear the pipes for about an hour they gave up... More

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2013

Stayed here for four nights initially when arriving in Hanoi - great little hotel. Right in the middle of the old quarter but relatively quiet rooms. Computers in each room were a definite bonus, although connection was a bit dodgy at times. Staff were really helpful and friendly, rooms clean and great showers. We spoke to the tour agent situated... More

Was this review helpful? Yes 2
KL
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2013

overall no complains here. rooms were clean, bathroom shower was good. However, rooms are a little small, staff were not particularly friendly, but will accommodate your request if you have any. Location is good, walking distance to all shops and there's a local coffee shop opposite the hotel. would recommend this place if you want a clean&hassle free stay.

Was this review helpful? Yes 1
Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2013

We spent 3 nights here. Building and bathroom were dated and could do a bit of renovation. However, the helpfulness of the staff made up for it . All complaints were quickly attended to and fixed, the location at Ma May street also was super as there were rows of street food just a short walk down both left and... More

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Geraldton, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

Easily the Best hotel we have stayed at in our weeks in Hanoi. (stayed at 3 others). Staff and premises are of an excellent standard, located conveniently for access to dining, entertainment (bars ..etc), shopping and sight-seeing - yet just away from traffic 'mayhem'. A special note re: service & efforts of Mr The Linh, Ms Trang & Ms Hang,... More

Was this review helpful? Yes 1

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Additional Information about Sunshine Suites Hanoi Hotel

Address: 52 Ma May | Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam (Formerly Sunshine Palace Hotel)
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #132 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunshine Suites Hanoi Hotel 3.5*
Official Description (provided by the hotel):
Sunshine Suites Hanoi Hotel was built in 2012 with 7 floors and has elevator. It is also one of the new & modern 3,5 star hotel located at the center of Hanoi Old Quarter. The special advantage and far different from another hotel is all the room has window with view of city, street. All restaurants, local markets, souvenir shops, banks, tour agents, old building, Dong Xuan Market, Traditional House, Bach Ma Temple, Hoankiem Lake, Water Puppet theater, Ngoc Son Temple, opera house and the night market at Hang Ngang – Hang Dao Str are closed to walk to visit. Rooms are equipped with Air-conditioning, PC connect to internet inside every room, free use of WIFI and cable internet are available throughout hotel cable TV, IDD phone, Jacuzzi bath. Our elegance and friendly staff are always at your service. Welcome to our hotel and enjoy your stay! ... more   less 
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