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Lucky 2 Hotel

Certificate of Excellence
46 Hang Hom Street | Hoan Kiem District, Hanoi, Vietnam
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79 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and my girlfriend have just checked out and all we can say is what a great hotel this is. The staff are amazingly helpful, offering to take us to the museums and recommending the best places to go. And even a member of staff walking us to a great café for some delicious vietnamese food. Also offering to call... More 

Helpful?
Thank Callum Q
Lucky Hotel G, Giám đốc quan hệ khách hàng at Lucky 2 Hotel, responded to this review

Dear Callum Quigley Im Tony, the hotel customer relationship manager. Thank you for your amazing feedback ! We always would like to try our best to make you have a great stay at our hotel. And we also would like to make you feel "lucky" to choose to stay here. ^^ I wish you have a good trip in Sapa... More 

Southport, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 16, 2015

We booked in Lucky 2 at the last minute as we decided to go to Hanoi a night early. The staff were extremely friendly and very accommodating. They gave us local knowledge with recommendations for restaurants etc. They were very helpful with our luggage, gave us maps and organised a taxi for us to move onto our hotel we had... More 

Helpful?
Thank lizzielemon13
Bangkok, Thailand
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 4, 2015

I came here on a recommendation and I was told that the staff is really friendly and helpful. Well, it's way more than that. I have harass them everyday with questions and directions and they really went out of their way to help. Rooms are large and clean. I strongly recommend to reserve the one on floor 6th and 7th... More 

Helpful?
Thank Gigi_Il_Bresciano
Wichita, Kansas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 2, 2015

Have stayed at Lucky, Lucky 2 and Lucky 3 over many trips to Vietnam since 2001. It is quite (in the back rooms), the staff is friendly and attentive. It is not a 5 star hotel but a small family run, clean, safe hotel that is in the middle of old Hanoi. I enjoy the morning walks around the Hoin... More 

Helpful?
Thank igiveupongettinganam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 14, 2015 via mobile

i stayed here because of late flight when i checked in, the staff gave me a wrong room key. already other guest was using that room. fortunately?? the other guest wasn't in the room. but i saw his all stuff. if i were the guest, someone opened my room and saw my stuff..?? one more! i had a deposit when... More 

Helpful?
10 Thank Jaeeun J
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 17, 2015 via mobile

I stayed at Lucky 3 hotel for two weeks (I was working in Hanoi). The location is central and maybe 10 min walk to the lake. I got a room on the third floor without a window (felt at first a bit claustrophobic). I just list the pro and cons: Pro: Central Nice reception but just two of the staff... More 

Helpful?
10 Thank MarixLi
Ravenna, Emilia-Romagna, Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

This hotel has big and clean rooms with large beds. The staff is super friendly and if you have to book some tours this is the right place, they are honest and sometimes they have good offers. If you need China visa they are really helpful. If you are lucky and they are not too busy they will invate you... More 

Helpful?
1 Thank MaGiobi
Lucky Hotel G, Guest Relations Manager at Lucky 2 Hotel, responded to this review

Dear Guest, Thank you so much for those kind comments. We are very pleased that you had a wonderful time while staying in our properties. Your comments are very appreciated and valued to us. I and the whole Lucky Hotel team are looking forward to welcoming you again in Hanoi Best Regards Sophie Tran/ Guest Relations Manager More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 16, 2015 via mobile

This hotel is by far one of the best places I've stayed in Vietnam. The rooms were clean and the staff was amazing. They helped organize tours to Sapa and Halong Bay giving us the best price compared to other travel agencies. If you're in Hanoi give this place a go and make sure to book your tours from them.... More 

Helpful?
1 Thank heymarlz
Granville Ferry, Nova Scotia
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 16, 2015

The staff at Lucky 2 Hotel made us feel like family and took good care of us during our 6 day stay. Our room was big and clean, and although a bit dark, this was off set by a nice terrace. Breakfast was made to order: eggs and bacon, or crepes, fresh pineapple juice, baguettes, home-made plum jam, sweet butter,... More 

Helpful?
3 Thank tileduck
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Stayed the first 3 day in Vietnam here. Nice staff but poor English. Rooms where big and clean, every thing worked. The small balcony was nice to sit on although it was not safe for kids. Missed computers in the lobby but the wifi was fast.

Helpful?
3 Thank Fam. I
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