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All 494 Hanoi hotels

Hanoi Medallion Hotel

3.5 of 5 Boutique Hotel   |   11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
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Ranked #129 of 494 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Michael C Hanoi, Vietnam
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357 people have reviewed this hotel

Traveler rating
    112
    171
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well, we booked 1 night & lucky of us only booked for 1 night. The service really got to improve a lot. Only 2 receptionist are good & one bellboy however the moment we checked in to the hotel, they somehow lack of politeness & greetings which we find it this is the worst service compared to other hotels we... More

Was this review helpful? Yes 10
Hanoi, Vietnam
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My experience when staying in the Medallion was top class. The rooms and the service from the employees was brilliant. A special thanks must go to Hien. She went out of her way to help us. She helped us plan and book our trip while getting us some great deals. She even acted as my translator at the police station... More

Was this review helpful? Yes 15
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mike, A huge love from Medallion Hanoi Hotel! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the... More

Hong Kong, China
Top Contributor
140 reviews 140 reviews
51 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here twice, and was pretty satisfied with the value and location of the hotel. Unlike most hotels in the old quarter, Medallion is a bit larger and has a pretty big lobby, which is nice because most are extremely cramped and hard to get around with your bags, etc. The rooms are fine, but nothing to get excited about.... More

Was this review helpful? Yes 14
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear manh_attan04, Thank you for choosing Medallion Hanoi Hotel as your preferred place. We are so happy that you had a wonderful stay with us and appreciated our services.We're seriously appreciate your review on tripadvisor to let us know how did you feel when you stayed here.All of your feelings always be our staff's power.It'll help us a lots to... More

Vietnam
1 review
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is good quality 3* with reasonable price. Room is clean and has balcony. Buffet breakfast is good enough. Hotel staff are nice and helpful. Location is very good to explore the Old Quarter of Hanoi. Especially hotel offer many connecting rooms, suitable for family travel of parent and 3 children.

Was this review helpful? Yes 16
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear allasiatravel2000, A warmest greeting from Medallion Hanoi Hotel! Fisrt of all, thank you so much for choosing Medallion Hanoi Hotel during your trip to Hanoi. We are all so delightful that you had great time here and enjoyed our services, our location. We will try our best to make our guests comfortable while staying here and make our services... More

Auckland, New Zealand
1 review
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed at medallion hotel Hanoi , either night of a 2 day Halong Bay cruise that the hotel organised . Staff were excellent , and if anything needed sorted it got done ! Stayed in the medallion suite , roomy comfortable and clean , great bed. Some reviews said it was noisy because of backpackers next door , was not... More

Was this review helpful? Yes 18
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Helen P, Thank you so much for your great comments. We are so happy that you had a wonderful stay with us and appreciated our service. I sure I will share your comment to the rest of our team and I surely that they all very delightful. Our staff are trained to serve all guest individually and do extra... More

NSW
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 15, 2014

we had a group of 14 people, check in was fast and efficient, staff were more than accomodating. The rooms were large, bathrooms big and clean, No cloplaints with the rooms, our air con and fridge wernt working when we arrived, but with a quick call to reception , all was fixed within a short time, the rooms dont have... More

Was this review helpful? Yes 16
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chadsue, A warmest greating from Medallion Hotel! First of all, on behalf of our staff, thank you so much for choosing Medallion Hotel as your preferred place.We're seriously appreciate your review on tripadvisor to let us know how did you feel when you stayed here.All of your feelings always be our staff's power.It'll help us so much to improve... More

Kyoto, Japan
Contributor
14 reviews 14 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 15, 2014

This hotel is deceptively large as it runs right back to the block behind and therefore is fairly quiet in the rooms that do not face the street. The rooms are good, the service is fantastic bit it is the location that makes this place. Rooms are well fitted out, with too much furniture in them if anything, but with... More

Was this review helpful? Yes 13
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Lucass, A warmest greeting from Medallion Hanoi Hotel! We're so glad to get your review on tripadvisor to know that you'd been enjoyed your time at our hotel. We're all really happy to served you and your family and we wish to have more opportunities to see you and your family again. Please let us know if there's any... More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 13, 2014

Stayed here for 2 nights , it is in the middle of the old quarter amongst the hussel and bussel . Hotel is small but lovely , nothing flash, rooms clean and quite . Breakfast was good and staff are the high light of this hotel . Their customer service is amazing a real credit to the hotel . There... More

Was this review helpful? Yes 14
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chris, A warmest greeting from Medallion Hanoi Hotel! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the... More

Dallas, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 8, 2014

We spent two nights here. One was at the beginning and one was at the end of our 7 day tour in the north. Nice friendly staff who are very helpful. Rooms are a little small for my standard but the beds are comfortable. The bathroom and bathtub are nice and clean. Breakfast buffet was good and lots of options.... More

Was this review helpful? Yes 10
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Kaye E, We 're so delightful that you enjoyed your stayed with us and feft happy with our staff, our services and location. We're always try our best to make our guest feel comfortable as home. Thank you very much for your comment. We will keep our high lever service standard and try our best to show all guest... More

Sydney, Australia
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 6, 2014

We spent 3 nights in total at the Medallion and highly recommend it. The staff were wonderful and welcoming. Nothing was too much trouble and they were very helpful with restaurants, water puppet bookings etc. we stayed 2 nights ina front room on the 6 th floor. It was perfect. Large room with balcony, comfortable bed, air con perfect and... More

Was this review helpful? Yes 12
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Jenni B, A huge love fromHanoi City and Hanoi Medallion Hotel! We would like to thank you very much for taking time to sharing your experience at our Medallion Hanoi Hotel. We're all so happy that you had a wonderful time at our hotel and enjoyed our services.We will try our best to make our guests comfortable while staying... More

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Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Medallion Hotel 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#54 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 
Number of rooms
70

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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