We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hanoi Medallion Hotel

#153 of 524 Hotels in Hanoi
Certificate of Excellence
11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hanoi Medallion Hotel
View Map
Add Photo Write a Review

460 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    142
    225
    62
    22
    9
See reviews for
97
183
37
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (460)
  • Mar-May only
    (139)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (100)
All months
Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a nice place to stay with an excellent bed and pillows and a good shower. I was particularly impressed with the front desk staff, who assisted us in making necessary phone calls and were extremely patient and kind when we ran into a spot of conflict with our travel agency about whose responsibility it was to make the... More 

Was this review helpful? Yes
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our value customer, A warmest greeting from Medallion Hanoi Hotel! We are very happy to hear that you had had a great experience during your stay in Hanoi. On behalf of our staff, we would like to acknowledge your kind and sincere feedback about our service. It is our pleasure to provide the best to our customers and we... More 

Hanoi, Vietnam
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hanoi Medallion Hotel is a traditional hotel of Hanoi Capital. I think it is valuable as a 3,5 stars hotel. I like it by the thoughfulness in service and quite peace in ambience. However, its breakfast is not really delicious.

Was this review helpful? Yes
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our value customer, A warmest greeting from Medallion Hanoi Hotel! On behalf of the staff, we would like to thank you for sharing your kind and sincere feedback about our facility. Because of that, we are encouraged to continue improving the quality of our services. We would like to apologize for anything that did not meet your expectation; we... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel overall gets a 4 dot rating. The staff and food is great. The rooms awesome (aircon marvelous) a few little gripes but nothing trip ending. We were unable to get a second key. So if one of us left the other was left in the dark (lights turn off upon taking the card). This was due to the... More 

Was this review helpful? Yes
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Mr. Lance A, A warmest greeting from Medallion Hanoi Hotel! We are very pleased to hear that you had had a great experience during your stay at our hotel. On behalf of our staff, we would like to acknowledge your kind and sincere feedback on our facilities and services. We sincerely apologize for any inconvenience that you had encountered... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel from aug 1-6 except aug 5 when we were on a cruise. On the first night, we checked into room 505 which smelled weird. There was a dirty looking aromatherapy burner in the corner. Aug 2-4 we stayed in room #301 which was barely decent: rusty shower rack, dirty corners, bad caulking work and ants... More 

Was this review helpful? Yes
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear jmltan, A warmest greeting from Medallion Hanoi Hotel! We would like to thank you for your candid feedback on our hotel, because of which we are encouraged to improve the quality of our facilities and services. On behalf of the staff, we are deeply sorry for any inconvenience that you have encountered during your stay at our hotel. Your... More 

Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed at the Medallion twice for two nights and couldn't have asked for a better hotel. The location was ideal, and the staff were some of the friendliness I've ever come across. This is the perfect place to be treated like a king for a few days, and not have to pay an arm and a leg to do... More 

Was this review helpful? Yes
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Micahmouse, A huge love from the Capital City! We are pleased to hear that you had had a great experience during your stay at our hotel. On behalf of the staff of Medallion Hanoi, we would like to thank you for your kind words about our facility. It is our pleasure to provide the best service to our customers... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 23, 2015

The location is fantastic: you are surrounded by the Old City of Hanoi. Also, the room comes with a fabulous breakfast spread. The English of the hotel staff was less than what I would consider adequate, and we did have an incident in their restaurant where were served less food than was advertised, but the desk staff resolved the issue... More 

Was this review helpful? Yes
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our value customers, A huge welcome from Medallion Hanoi Hotel! We are very glad that your visit in Hanoi was memorable. On behalf of the staff, we would like to thank you for your candid feedback about our hotel. Because of that, we are definitely working on improving the quality of our service in order to provide to our... More 

Halifax, United Kingdom
Level Contributor
120 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed July 13, 2015

If you are in the $45-$55 budget range, this is a great hotel choice for you right in the middle of downtown Hanoi. Smiling helpful reception staff and bell boy, kind and caring. Ground floor breakfast buffet room which is large and airy. Buffet breakfast good. Free reception area computers and printing. Lift to the rooms which are over 8... More 

Was this review helpful? Yes 1
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Mister K, A huge welcome from our hotel! Thank you so much for your recent stay at our hotel. On behalf of the staff of Medallion Hanoi Hotel, we would like to acknowledge your kind and sincere feedback about our facility. Because of that, we are trying our best to ameliorate the services in our hotel. It is our... More 

South Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 9, 2015

This place is in the heart of the backpacker district. Close to everything. Hotel rooms were brilliant clean, comfortable and quiet from the streets below. The staff were fantastic they could not do enough for you, very friendly. Highly recommended for families with interconnecting doors.

Was this review helpful? Yes 1
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Bernie D, A huge welcome from our hotel! We are very glad to hear that you had a great time in Hanoi. On behalf of the staff, we thank you for your kind words about our hotel. We hope that your experience in Medallion Hanoi Hotel was memorable and met your expectations. It is our pleasure to provide the... More 

Westwood, New Jersey
Level Contributor
240 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed July 8, 2015

This is a nice well maintained hotel with a good breakfast in a heart of the old quarter. The bustle and craziness of this part of town can be a bit much to take, but once inside the hotel it all starts to melt away. Some rooms are nicer than others so make sure to see if they can upgrade... More 

Was this review helpful? Yes 1
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Touristasaurus, A huge love from Hanoi! Thank you so much for your staying at our hotel. On behalf of the staff at Medallion Hanoi, we hope your visit to Hanoi was memorable. We would like to let you know how much we appreciate your feedback about our hotel. It is our pleasure to give our customers the best experience... More 

The Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

Great location. The rooms are big with very comfortable bed and clean bathroom. The breakfast is really good. (the atmosphere in breakfast room could be better with some more paintings or deco or colour) Just walk outside and explosion of restaurants in noisy but fun street. Easy to walk to the lake.

Was this review helpful? Yes 1
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear travelthingie, A huge love from Hanoi! Thank you so much for your recent staying at our hotel. On behalf of the staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like to let you know how much we appreciate your sincere feedback about our hotel and we are doing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Room/suite (42)
Viewed
Hotel & grounds (29)
Viewed
Bathroom (6)
Viewed
View from room (3)
Viewed
Dining (3)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (121)
Viewed
Hotel & grounds (15)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (53)
Viewed
Dining (10)
Viewed
Bathroom (9)
Viewed
Other (32)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.0 mi away
Maison D'Hanoi Boutique Hotel
0.2 mi away
Hanoi Boutique Hotel 1
Hanoi Boutique Hotel 1
#111 of 524 in Hanoi
4.0 of 5 stars 373 reviews
0.4 mi away
Celia Hotel
Celia Hotel
#244 of 524 in Hanoi
3.5 of 5 stars 48 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Conifer Boutique Hotel
Conifer Boutique Hotel
#105 of 524 in Hanoi
4.5 of 5 stars 255 reviews
0.3 mi away
Boss Legend Hotel
Boss Legend Hotel
#61 of 524 in Hanoi
4.5 of 5 stars 213 reviews
0.4 mi away
Hanoi Pearl Hotel
Hanoi Pearl Hotel
#199 of 524 in Hanoi
4.0 of 5 stars 437 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay