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All 498 Hanoi hotels

Hanoi Medallion Hotel

3.5 of 5 Boutique Hotel   |   11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
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Ranked #130 of 498 Hotels in Hanoi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Thuy D Ho Chi Minh City, Vietnam
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363 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Ho Chi Minh City, Vietnam
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good facility, good location, a lot of restaurants nearby. Very convenient. The price is quite reasonable. It is good value for money. Service is good. I will definitely come back Wifi is not very strong though.

Was this review helpful? Yes 3
Taipei, Taiwan
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

1. Facility: OK, air con is pretty good. Bed is comfortable, soundproof is soso.(there is a bar besides the hotel, I stayed at 6F and i heard the music clearly during mid nite....) 2. Breakfast is barely OK...Not really attractive. 3. Staffs are nice and polite. 4. Many restaurants near by, with many bars as well. You wont feel boring... More

Was this review helpful? Yes 10
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mr. Hsueh-Ling T, A warmest greeting from Medallion Hanoi Hotel!!! Thank you so much for taking time to share your experience and also for enjoy your staying with us. We will try our best to make our guests comfortable while staying here and make our services better and better every single day! We look forward to seeing you again... More

London, United Kingdom
Top Contributor
86 reviews 86 reviews
20 hotel reviews
537 helpful votes 537 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was outstanding as a base in Hanoi to launch excursions to Halong Bay, the Ho Chi Minh Mausoleum and the Water Puppet Theatres, for examples. The nightlife was full of hustle and bustle and the food available nearby was excellent. The room was small, compact and well designed to be comfortable and pleasant. The breakfast buffet was full... More

Was this review helpful? Yes 19
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mr. Rob d, A warmest greeting from Medallion Hanoi Hotel! On behalf of our staff, we would like to say thank you so much for your staying at our hotel and thank you very much for all of your kind words you expressed to our hotel. We always try our best to make customers happy and comfortable all the... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Well, we booked 1 night & lucky of us only booked for 1 night. The service really got to improve a lot. Only 2 receptionist are good & one bellboy however the moment we checked in to the hotel, they somehow lack of politeness & greetings which we find it this is the worst service compared to other hotels we... More

Was this review helpful? Yes 20
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Ms. Connieangml, A warmest greeting from Medallion Hanoi Hotel! First of all, on behalf of your staffs, we would like to say thank you very much for sharing your feeling with us about your stay. We knew that you didn't satisfy with a few things during you stayed with us. We had very quick meeting on the day right... More

Hanoi, Vietnam
1 review
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 4, 2014

My experience when staying in the Medallion was top class. The rooms and the service from the employees was brilliant. A special thanks must go to Hien. She went out of her way to help us. She helped us plan and book our trip while getting us some great deals. She even acted as my translator at the police station... More

Was this review helpful? Yes 30
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mike, A huge love from Medallion Hanoi Hotel! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the... More

Hong Kong, China
Top Contributor
145 reviews 145 reviews
54 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed here twice, and was pretty satisfied with the value and location of the hotel. Unlike most hotels in the old quarter, Medallion is a bit larger and has a pretty big lobby, which is nice because most are extremely cramped and hard to get around with your bags, etc. The rooms are fine, but nothing to get excited about.... More

Was this review helpful? Yes 28
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear manh_attan04, Thank you for choosing Medallion Hanoi Hotel as your preferred place. We are so happy that you had a wonderful stay with us and appreciated our services.We're seriously appreciate your review on tripadvisor to let us know how did you feel when you stayed here.All of your feelings always be our staff's power.It'll help us a lots to... More

Vietnam
Reviewer
4 reviews 4 reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 2, 2014

Hotel is good quality 3* with reasonable price. Room is clean and has balcony. Buffet breakfast is good enough. Hotel staff are nice and helpful. Location is very good to explore the Old Quarter of Hanoi. Especially hotel offer many connecting rooms, suitable for family travel of parent and 3 children.

Was this review helpful? Yes 29
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear allasiatravel2000, A warmest greeting from Medallion Hanoi Hotel! Fisrt of all, thank you so much for choosing Medallion Hanoi Hotel during your trip to Hanoi. We are all so delightful that you had great time here and enjoyed our services, our location. We will try our best to make our guests comfortable while staying here and make our services... More

Auckland, New Zealand
1 review
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed at medallion hotel Hanoi , either night of a 2 day Halong Bay cruise that the hotel organised . Staff were excellent , and if anything needed sorted it got done ! Stayed in the medallion suite , roomy comfortable and clean , great bed. Some reviews said it was noisy because of backpackers next door , was not... More

Was this review helpful? Yes 30
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Helen P, Thank you so much for your great comments. We are so happy that you had a wonderful stay with us and appreciated our service. I sure I will share your comment to the rest of our team and I surely that they all very delightful. Our staff are trained to serve all guest individually and do extra... More

NSW
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed July 15, 2014

we had a group of 14 people, check in was fast and efficient, staff were more than accomodating. The rooms were large, bathrooms big and clean, No cloplaints with the rooms, our air con and fridge wernt working when we arrived, but with a quick call to reception , all was fixed within a short time, the rooms dont have... More

Was this review helpful? Yes 26
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chadsue, A warmest greating from Medallion Hotel! First of all, on behalf of our staff, thank you so much for choosing Medallion Hotel as your preferred place.We're seriously appreciate your review on tripadvisor to let us know how did you feel when you stayed here.All of your feelings always be our staff's power.It'll help us so much to improve... More

Kyoto, Japan
Contributor
14 reviews 14 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 15, 2014

This hotel is deceptively large as it runs right back to the block behind and therefore is fairly quiet in the rooms that do not face the street. The rooms are good, the service is fantastic bit it is the location that makes this place. Rooms are well fitted out, with too much furniture in them if anything, but with... More

Was this review helpful? Yes 20
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Lucass, A warmest greeting from Medallion Hanoi Hotel! We're so glad to get your review on tripadvisor to know that you'd been enjoyed your time at our hotel. We're all really happy to served you and your family and we wish to have more opportunities to see you and your family again. Please let us know if there's any... More

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Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Medallion Hotel 3.5*
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