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All 493 Hanoi hotels

Hanoi Medallion Hotel

3.5 of 5 Boutique Hotel   |   11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
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80%
Ranked #122 of 493 hotels in Hanoi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Helen P Auckland, New Zealand
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  • Reviews (345)
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345 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Auckland, New Zealand
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at medallion hotel Hanoi , either night of a 2 day Halong Bay cruise that the hotel organised . Staff were excellent , and if anything needed sorted it got done ! Stayed in the medallion suite , roomy comfortable and clean , great bed. Some reviews said it was noisy because of backpackers next door , was not... More

Was this review helpful? Yes 7
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Helen P, Thank you so much for your great comments. We are so happy that you had a wonderful stay with us and appreciated our service. I sure I will share your comment to the rest of our team and I surely that they all very delightful. Our staff are trained to serve all guest individually and do extra... More

NSW
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we had a group of 14 people, check in was fast and efficient, staff were more than accomodating. The rooms were large, bathrooms big and clean, No cloplaints with the rooms, our air con and fridge wernt working when we arrived, but with a quick call to reception , all was fixed within a short time, the rooms dont have... More

Was this review helpful? Yes 8
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chadsue, A warmest greating from Medallion Hotel! First of all, on behalf of our staff, thank you so much for choosing Medallion Hotel as your preferred place.We're seriously appreciate your review on tripadvisor to let us know how did you feel when you stayed here.All of your feelings always be our staff's power.It'll help us so much to improve... More

Kyoto, Japan
Contributor
14 reviews 14 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is deceptively large as it runs right back to the block behind and therefore is fairly quiet in the rooms that do not face the street. The rooms are good, the service is fantastic bit it is the location that makes this place. Rooms are well fitted out, with too much furniture in them if anything, but with... More

Was this review helpful? Yes 7
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Lucass, A warmest greeting from Medallion Hanoi Hotel! We're so glad to get your review on tripadvisor to know that you'd been enjoyed your time at our hotel. We're all really happy to served you and your family and we wish to have more opportunities to see you and your family again. Please let us know if there's any... More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights , it is in the middle of the old quarter amongst the hussel and bussel . Hotel is small but lovely , nothing flash, rooms clean and quite . Breakfast was good and staff are the high light of this hotel . Their customer service is amazing a real credit to the hotel . There... More

Was this review helpful? Yes 7
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Chris, A warmest greeting from Medallion Hanoi Hotel! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the... More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent two nights here. One was at the beginning and one was at the end of our 7 day tour in the north. Nice friendly staff who are very helpful. Rooms are a little small for my standard but the beds are comfortable. The bathroom and bathtub are nice and clean. Breakfast buffet was good and lots of options.... More

Was this review helpful? Yes 6
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Kaye E, We 're so delightful that you enjoyed your stayed with us and feft happy with our staff, our services and location. We're always try our best to make our guest feel comfortable as home. Thank you very much for your comment. We will keep our high lever service standard and try our best to show all guest... More

Sydney, Australia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 nights in total at the Medallion and highly recommend it. The staff were wonderful and welcoming. Nothing was too much trouble and they were very helpful with restaurants, water puppet bookings etc. we stayed 2 nights ina front room on the 6 th floor. It was perfect. Large room with balcony, comfortable bed, air con perfect and... More

Was this review helpful? Yes 7
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Jenni B, A huge love fromHanoi City and Hanoi Medallion Hotel! We would like to thank you very much for taking time to sharing your experience at our Medallion Hanoi Hotel. We're all so happy that you had a wonderful time at our hotel and enjoyed our services.We will try our best to make our guests comfortable while staying... More

Brisbane, Australia
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 26, 2014

Chosing Medallion Hanoi Is the best choice I have ever made.This French style Hotel remind me of a hotel I stayed in the heart of Paris. The staff is particularly wonderfull in every aspect lead by the wonderful hotel maneger Mr Tang Tu Viet Khoa (Muguel) Who received me with a welcoming friendly smile in no time we became friends... More

Was this review helpful? Yes 8
MedallionHotel11, Public Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Mr Othman, A warmest greeting from Medallion Hanoi Hotel! Thank you very much for your kind comment. We are realy happy to hear the good feedback from you. We are looking forward to seeing you in your next time in Hanoi. Once again, I would like to say thank you so much for choosing Medallion Hanoi Hotel as preferred... More

Tokyo, Japan
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2014

The first night we had a room with a window directly across the street from the hotel entrance and this has affected some sleep as the road is very noisy, full of locals, especially in the presence of a hostel right next to the hotel. The room was not very big, but clean and comfortable enough (only flaw was no... More

Was this review helpful? Yes 5
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear CraigB, A warmest greeting from Medallion Hanoi Hotel! First of all, Thank you so much for choosing Medallion Hanoi Hotel as you preferred place.We always try our best to make our guests happpy.Our staff are trained to serve all guest individually and do extra step to touch at their guest heart. When a guest happy with the service of... More

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 19, 2014

Hotel was in a great location, right in the heart of the old Quarter. Our rooms air conditioning seemed to make the room have a damp smell to it- Staff were nice but not overly friendly; much friendly when realised we were leaving to move to a different hotel. This hotel is right next door to a very popular BackPackers... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2014

The room is great, clean and modern. I think it's more of a 4 star hotel since the facilities, lodging and food served for breakfast are very good. I definitely would recommend this place to whoever visits Hanoi since it's not only good but it's located in the old quarters, a very convenient place. The staff are also very friendly... More

Was this review helpful? Yes 3
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Irene K, A huge love from Hanoi City! Thank you so much for giving us a chance to serve you on your trip in Hanoi. On behalf of our staff, thank you very much for your nice comment on our Medallion Hanoi Hotel. I will share your review to the rest of our team and I am sure that... More

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Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Location: Vietnam > Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Medallion Hotel 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#51 Family Hotel in Hanoi
Hotel Class
Official Description (provided by the hotel)
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 
Number of rooms
70

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