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All 492 Hanoi hotels

Hanoi Medallion Hotel

3.5 of 5 Boutique Hotel   |   11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
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Ranked #104 of 492 hotels in Hanoi
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
KellyAnnJessica Vancouver, Canada
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319 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We made a last minute booking to stay here, and perhaps that affected the price we paid. It is located downtown, but next to a very noisy hostel. Be sure to ask for a room on an upper floor and facing away from the street! The staff were very friendly and helpful, and the breakfast was good, but lacking selection.... More

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MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Guest, Thank you so much for your taking your time to write your comments on our property. Your comments will help us very much. We appreciate your comments about the value of our products and services. We will try our best to improve our products and keep the less noisy as less as possible. Your commitments to investing in... More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel downtown. Rooms are nice, and not moist and moldy like some hotels in Hanoi. Staff is nice. Location is great, right in the old quarter. Breakfast buffet is really nice. Large enough selection. Great value for your money. --------- don't know what else to write, you need 200 characters on this thing.

Was this review helpful? Yes 1
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Valued guests, Thank you so much for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. We will continue to improve our services better and better that our guests expect. We do hope to have chance to... More

Marmaris
Contributor
15 reviews 15 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room at this hotel was very large and comfortably furnished but was cold. When we rang to reception for assistance, maintenance came up and told us that the aircon did not work so that we cold not get any heating in to the room and would we like a blanket. It is worth remembering that Hanoi is cold at... More

Was this review helpful? Yes 1
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Guests, Thank you so much for your comments on our property. We really appreciate with your comments about our products and services and we know that you were not satified with this problem. Actually our central airconditioning had been a problem when it had been operating, We also try our best to fix this, and it took us several... More

dublin
Top Contributor
102 reviews 102 reviews
40 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms are average, yet clean. The service is excellent and the hotel very central - right outside are the streets of Hanoi with the street food and bia hoi. Good buzz about the place. The hotel put on a party for guests on Christmas Eve, and took real pride in serving their guests. A real treat. The staff are extremely... More

Was this review helpful? Yes 2
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear Guests, We really thank you so much for your comments about our property. it really encouges all of us very much. We will conitue to improve our services to bring the better and better services and products to every guests. We do hope to have a chance to welcome you back at Hanoi city, Vietnam country. Best regards, Hai... More

Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just like lots of visitors to Hanoi we have been here, gone to sapa, returned to go to Ha Long Bay, returned, driven down to Nihn Bin back again, always returning to smiling faces, bell boys going above duty trying to get our bags for us in the rain and up to our rooms and the service staff in the... More

Was this review helpful? Yes 2
MedallionHotel11, General Manager at Hanoi Medallion Hotel, responded to this review

Dear guests, Thank you so much for your comments about our products. It will encourage us a lot in trying our best to bring best services to all guests. Once again, we would like to say thank you so much for your staying at our hotel as preferred place and hope that in the near furture, we will welcome you... More

Modesto, CA
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice hotel located in the heart of action in the Old Quarter of Hanoi. The deluxe rooms are clean, beds are comfortable, A/C adequate, wi fi good, flat screen tv, desk, & small sitting area all great. The bathroom is large with a deep, comfortable tub & nice amenities. The breakfast room is bright & the buffet... More

Was this review helpful? Yes 1
Helsinki, Finland
Contributor
11 reviews 11 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 12, 2014

Stayed here for a total of 8 days and am very satisified with this small gem in Old Quarter. A nice decor of the rooms, comfortable beds for westerners, good breakfast, coffee, TV and well functioning WiFi! What else can you ask for? Well, of course, mingling with the friendly and always helpful staff! Outside the front door you will... More

Was this review helpful? Yes 3
Vancouver, B.C.
Contributor
17 reviews 17 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

We stayed here during our visit in February. Ask for a quiet room as the backpacker's hotel next door is noisy but doesn't go late. Great location, Bed comfy, room size good, hot water, AC, wifi, safe, good breakfast with warm croissants (May have to ask for) and egg 'station'. Able to change money at front desk.

Was this review helpful? Yes 2
Brisbane, Australia
Top Contributor
61 reviews 61 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 26, 2014

We found this hotel good value, great location for Old Quarter Hanoi. The service from the staff is excellent, the breakfasts very good and this hotel has a gym which is quite good also. The only negative I would say is that our room was at times very noisy from the honking on the streets and the backpackers near by.... More

Was this review helpful? Yes 1
Puerto Rico
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 30, 2014

is a good hotel , rooms are big, with a good bathroom. breakfast buffet is okey. is close to a lot of market , bar and restaurant, but be aware ,to walk outside there are a LOT of motto in the street., have to carefull

Was this review helpful? Yes 5

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Additional Information about Hanoi Medallion Hotel

Address: 11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #104 of 492 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hanoi Medallion Hotel 3.5*
Official Description (provided by the hotel):
Newest boutique hotel in Hanoi, ideally situated in the heart of the old quarter, center of Hanoi, "in the middle of everywhere", this exclusive, discreetly luxurious hotel seduces its guests with its intimate atmosphere, cozy comfort and relaxed elegance. A gem of a small hotel, attention to detail together with the personal touch will ensure you feel special; you will be treated like a guest in a private residence. From the moment you arrive, our dedicated team of butlers will tend to your every need - from unpacking your bags and serving afternoon tea to coordinating your social itinerary… so that you can totally relax. ... more   less 
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