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Hanoi Medallion Hotel

#146 of 519 Hotels in Hanoi
Certificate of Excellence
11 Ma May Street, Old Quarter, Hoan Kiem District, Hanoi 1000, Vietnam
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Hanoi Medallion Hotel
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Ranked #146 of 519 Hotels in Hanoi
Certificate of Excellence
A recent review
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Medallion twice for two nights and couldn't have asked for a better hotel. The location was ideal, and the staff were some of the friendliness I've ever come across. This is the perfect place to be treated like a king for a few days, and not have to pay an arm and a leg to do... More 

Was this review helpful? Yes
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Micahmouse, A huge love from the Capital City! We are pleased to hear that you had had a great experience during your stay at our hotel. On behalf of the staff of Medallion Hanoi, we would like to thank you for your kind words about our facility. It is our pleasure to provide the best service to our customers... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

The location is fantastic: you are surrounded by the Old City of Hanoi. Also, the room comes with a fabulous breakfast spread. The English of the hotel staff was less than what I would consider adequate, and we did have an incident in their restaurant where were served less food than was advertised, but the desk staff resolved the issue... More 

Was this review helpful? Yes
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear our value customers, A huge welcome from Medallion Hanoi Hotel! We are very glad that your visit in Hanoi was memorable. On behalf of the staff, we would like to thank you for your candid feedback about our hotel. Because of that, we are definitely working on improving the quality of our service in order to provide to our... More 

Halifax, United Kingdom
Level Contributor
119 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are in the $45-$55 budget range, this is a great hotel choice for you right in the middle of downtown Hanoi. Smiling helpful reception staff and bell boy, kind and caring. Ground floor breakfast buffet room which is large and airy. Buffet breakfast good. Free reception area computers and printing. Lift to the rooms which are over 8... More 

Was this review helpful? Yes 1
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Mister K, A huge welcome from our hotel! Thank you so much for your recent stay at our hotel. On behalf of the staff of Medallion Hanoi Hotel, we would like to acknowledge your kind and sincere feedback about our facility. Because of that, we are trying our best to ameliorate the services in our hotel. It is our... More 

South Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is in the heart of the backpacker district. Close to everything. Hotel rooms were brilliant clean, comfortable and quiet from the streets below. The staff were fantastic they could not do enough for you, very friendly. Highly recommended for families with interconnecting doors.

Was this review helpful? Yes 1
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Bernie D, A huge welcome from our hotel! We are very glad to hear that you had a great time in Hanoi. On behalf of the staff, we thank you for your kind words about our hotel. We hope that your experience in Medallion Hanoi Hotel was memorable and met your expectations. It is our pleasure to provide the... More 

Westwood, New Jersey
Level Contributor
232 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice well maintained hotel with a good breakfast in a heart of the old quarter. The bustle and craziness of this part of town can be a bit much to take, but once inside the hotel it all starts to melt away. Some rooms are nicer than others so make sure to see if they can upgrade... More 

Was this review helpful? Yes 1
MedallionHotel11, Giám đốc quan hệ khách hàng at Hanoi Medallion Hotel, responded to this review

Dear Touristasaurus, A huge love from Hanoi! Thank you so much for your staying at our hotel. On behalf of the staff at Medallion Hanoi, we hope your visit to Hanoi was memorable. We would like to let you know how much we appreciate your feedback about our hotel. It is our pleasure to give our customers the best experience... More 

The Netherlands
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great location. The rooms are big with very comfortable bed and clean bathroom. The breakfast is really good. (the atmosphere in breakfast room could be better with some more paintings or deco or colour) Just walk outside and explosion of restaurants in noisy but fun street. Easy to walk to the lake.

Was this review helpful? Yes 1
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear travelthingie, A huge love from Hanoi! Thank you so much for your recent staying at our hotel. On behalf of the staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like to let you know how much we appreciate your sincere feedback about our hotel and we are doing... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 23, 2015

Located in the old quarter. The staff is highly friendly and helpful. Breakfast is nice and tasteful. It's location is a benefit but you have to consider the street noises if you are sensitive to it. It is recommended to order one of the rooms faces the other side. Being here for 3 night and recommend it.

Was this review helpful? Yes
MedallionHotel11, Public Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Ophir R, A huge love from Hanoi! Thank you so much for your recent staying at our hotel. On behalf of the staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like to let you know how much we appreciate your sincere feedback about our hotel and we are... More 

Kapaa, Hawaii
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 16, 2015

A refurbished French inspired hotel w/wooden floors that's located in the shopping area. Had a daily complimentary breakfast that was good. The street outside was just bustling with people and of course hundreds of mopeds going in every which direction. Tough to walk the streets with sidewalks cluttered w/parked mopeds. The hotel was the nicest establishment in the area.

Was this review helpful? Yes
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear 476donc, A huge love from Hanoi! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel. We all also very proud... More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2015

I have to say that (ALL) the staff at Hanoi Medallion are very friendly, and most importantly very helpful, many thanks to Ms. NGUYEN THI HIEN who helped me tirelessly, she definitely went beyond my expectations :)

Was this review helpful? Yes
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear S-Maiase, A huge love from Hanoi city !!! Thank you so much for your recent staying at our hotel. On behalf of our staff at Medallion Hanoi Hotel, we hope your visit to Hanoi was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the... More 

Perth, Australia
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed June 5, 2015

This is a lovely hotel very centrally located close to shopping, restaurants, cold beers & walking distance to the Hoan Kiem Lake & a cheap taxi ride to Ho Chi Minh Mausoleum, house & museum. Only downfall is the traffic noise & a back packers next door. From our room we had no noise from the backpackers, but some traffic... More 

Was this review helpful? Yes
MedallionHotel11, Guest Relations Manager at Hanoi Medallion Hotel, responded to this review

Dear Jan M, A huge love from Hanoi City! Thank you so much for giving us a chance to serve you on your trip in Hanoi. On behalf of our staff, thank you very much for your nice comment on our Medallion Hanoi Hotel. I will share your review to the rest of our team and I am sure that... More 

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