We stayed in this hotel for a night awaiting our flight the next day back to Melbourne. We were supposed to be picked at the airport that night by our tour company but nobody came we finally made our way to the hotel they were so helpful they rang the tour company and organised everything for us they could not... More

On our recent private tour of Vietnam organised through V'explore Travel, my brother and I spent a pleasant and comfortable stay at this hotel - 2 nights prior to our trip to Ha Long Bay and a 3rd night on return. Unfortunately at both check-ins we were allocated a double room rather than the twin requested. To the hotel's credit,... More

We were very glad to have found this lovely hotel, after our original booking was substandard. As walk-ins,we were given a very warm welcome, and found the staff very professional and friendly. We were offered a choice of rooms, which were extemely comfortable and clean; the bathroom was very good. The hotel was in a great location and we would... More

We stayed at this hotel for 3 nights. We had a pleasant stay until our last night. During the night whilst we were sleeping someone got into our room from the balcony and stole our iPad and 1.4 VND from a wallet. We didn't realize until we checked out at 6am and had to get to the airport. The staff... More

We found the staff very helpful. Rooms were clean and well appointed. Staff gave good recommendations for restaurants, where to shop and how much to pay. Tour desks very knowledgable and good rates. Would recommend and stay there again.

We had a Medallion Suite at a very special rate. The room is spacious with a separate living room. Bathroom is spacious but bare, and could not understand why they need to have a urinal inside the bathroom. Two wash basins were outside the bathroom, which is a nice touch. The room is comfortable, but not luxurious. There is a... More

Hotel in the old quarter,was very clean and staff very helpful.Bank opposite handy to change money.Breakfast was excellent but wouldn't have dinner there again better out on the street.Staff were good with organising tours,i would recommend anyone to stay in this small boutique hotel.

Great location, super friendly staff! Breakfast covers all basis, but not up to standard with the rest of the hotel. I stay here at least once a month with my wife and baby daughter and we like being in MaMay street, it's bustling and busy, but nice and quiet in the hotel rooms. Would recommend it to all walks of... More

Hotel in a good location. Eateries and shopping are near by. Rooms are clean, comfortable and well kept. The staff are excellent. Showing care and pride in their work. I totally enjoyed my stay in this hotel.