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Silk Path Hotel

#69 of 512 Hotels in Hanoi
Certificate of Excellence
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195-199 Hang Bong Street, Hanoi 844, Vietnam
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Silk Path Hotel
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Silk Path Hotel
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826 reviews from our community

Traveler rating
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    371
    49
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nice, France
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

stayed here for 3 nights, rooms are to a good standard with quality fixtures and fittings, more Hyatt than holiday inn Hotel is quite small but well situated in the city, staff are helpful if they understand what your asking for, the only meal I had here was breakfast and the variety and quality on offer was excellent, bar is... More 

Was this review helpful? Yes
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear SteveT842, Thank you so much for the comments of your recent visit to our Silk Path Hotel Hanoi! It is a pleasure to know that from our staff who provided friendly and efficient service throughout the hotel, to the central location that you enjoyed and other facilities, they all made for a satisfying and enjoyable stay! You are right,... More 

Tokyo
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I believe this is one of the larger, modern hotels in the Old Quarter. The room is not big but looking at some of the other properties around this area, I didn't see any hotels that looked like they would have a larger room. The bathroom has smoked glass walls so that your image can be seen from the rest... More 

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Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear M H, Thank you so much for the fantastic review you have shared regarding your recent trip to our Silk Path Hotel Hanoi! We are very glad that you had a pleasant stay with us and you were satisfied with the amenities and services we have been able to provide our guests. Thank you for noting that we are... More 

Sarasota, Florida
Top Contributor
728 reviews 728 reviews
116 hotel reviews
330 helpful votes 330 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel in Hanoi, in the old part of the city and well located for exploring... also well located for the railway station if you are heading to Sapa by train. The bed was extremely comfortable and the room was quite modern and well appointed. Staff are super helpful and extremely friendly. We tried breakfast, but it... More 

Was this review helpful? Yes 1
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Geoff and Jenni G, Thank you for taking the time to leave us your comments which are very in detail and important for us to access our performance. It was our pleasure to welcome you to Silk Path Hotel on not only 1 but 3 occasions. We are glad to see that you had a pleasant stay with us... More 

Berkeley, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Very small room with a window (rather a glass wall) facing the corridor. We had to keep the curtains closed all the time. We used the restaurant for breakfast and a dinner and it was OK, helpful waiters.

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Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Myra P, Thank you for having chosen Silk Path Hotel for your recent stay in Hanoi. I feel very pity that your experience with us was not as outstanding as you and we expected. Please inform that we do have different room categories, among which there are rooms with larger space and views. Guests could request to upgrade the... More 

Buntingford, United Kingdom
Top Contributor
159 reviews 159 reviews
42 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Okay it doesn't have the charm of a Vietnamese style hotel and caters for the tourist and business traveller. Excellent accomodation, selection of restaurants and bars. Takes about 20minutes to walk to the central lake and its Red Bridge.

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Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Tedfeather, Thank you for leaving us your sincere comments. We are glad to see that you enjoyed our accommodation, location and restaurant services. We are always the top choice hotel in Hanoi thank to our central location. Travelers could save much time and expense to explore the city yet enjoy the calm and serenity due to our interior design.... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We started our 2 week tour through Vietnam by staying here for 3 nights. Nice clean rooms. Fabulous breakfast with a great mix of Vietnamese and typical western breakfast foods. Very attentive service. Would stay here again. Walkable to alot of key sites in the city.

Was this review helpful? Yes 1
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Don T, Thank you for your great recommendation. It is wonderful to know that you had an absolutely awesome stay with us starting your 2 weeks vacation in Vietnam and you enjoyed the services, central location and the food of our hotel! Glad that our staff was attentive to your needs and were able to bring you great experience.... More 

Sydney, Australia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Silk Path has lovely, clean rooms with some nice touches like the rain shower head. The staff were friendly, accommodating & everywhere. The breakfast buffet was fine with good variety & the foyer was lovely with chandeliers, vases of flowers and lacquer paintings on the walls...but oh, the cigarette smoke! The smokers area is outside the front door so... More 

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Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear BronaJoy68, Thank you for choosing Silk Path Hotel Hanoi for your stay in Hanoi! I much appreciate your feedback which is very important for us to assess our performance. Please be informed that immediate action has been taken to make sure the public areas always be cleaned and free of smoke. We have remove all ashtrays at public areas... More 

Redruth, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very close to the old town which is certainly an eye opener. You can sit at the front of the hotel and be amazed and entertained with the antics of the manic traffic. Generally the hotel is good but unfortunately it does tend to let itself down with silly mistakes. Typically my wife asked for a cappuccino... More 

Was this review helpful? Yes 1
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Anthony L, Thank you for taking time sharing your feedback on your recent stay at Silk Path Hotel Hanoi! It was such a pity that your experience with us wasn't as satisfactory as we expect. Regarding to the pool and jacuzzi, I apologize that we could not change due to the limited space and the building hardcore structure. Our... More 

London, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On arrival we paid an extra 30 USD per night for a room upgrade. The upgrade included afternoon tea which was 16 USD per person anyway, so it would seem we we're quids in. However the afternoon tea had a poor selection and was stale. The curtains in the room were electric and opened and closed during the night at... More 

Was this review helpful? Yes 1
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear cathnola802, Thank you for taking time sharing your feedback on your recent stay at Silk Path Hotel Hanoi! I heartfelt apologize to you for the unsatisfactory experience you had with us. Please be assured that this isn't our typical standard of services. A meeting has been raised immediately so that action has been drawn to avoid similar mistakes in... More 

Guernsey
Contributor
19 reviews 19 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel for 4 nights. It is located near the Old Quarter and the rooms are large and well appointed with a comfy bed. Good selection of food for breakfast and the staff are very efficient and helpful. It is fascinating to sit on the seating area outside the hotel and watch the traffic. Controlled mayhem would seem... More 

Was this review helpful? Yes
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear BernieGuernsey, Thank you so much for the great comments of your recent visit to our Silk Path Hotel Hanoi! It is a pleasure to know that from our staff who provided friendly and efficient service throughout the hotel, to the central location that you enjoyed and other facilities, they all made for a satisfying and enjoyable stay! Yes, I... More 

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