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Hanoi Liberty Hotel

78B Hang Non Street | Hoan Kiem District, Hanoi 10000, Vietnam
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Hanoi Liberty Hotel
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Hanoi Liberty Hotel
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51 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Tallinn, Estonia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed May 7, 2014

I booked deluxe single to Hanoi Liberty 4.2014, but when i arrived i was offerd superior single at first. I went back to tell that its not what i booked and what your description of the room says on hostelbookers.com page and im not happy ab it. Then they showed me another room which was far away from description on... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 21, 2014

Best owners ever!! We stayed here several random nights over a week, coming and going. These people went out of their way to order us particular train tickets we struggled to get to Sapa, were awake at 4am in the morning to let us in on the way back and out us up for free to ensure we had a... More 

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Blackpool, United Kingdom
19 reviews 19 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 7, 2014 via mobile

Stayed here for 4 nights, the main guy behind the counter was very friendly and helpful, telling us about trips and services etc. our room was on the top floor, was quite large and clean, though had 2 twin beds which we had to push together ( not a problem). There was no air con but it was quite cool... More 

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Nha Trang, Vietnam
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 7, 2014

A clean, cheap hotel with a basic breakfast included in the price of the room. The manager here does his best to make sure everyone is happy and enjoys their stay, he even helped us to get another hotel when Liberty became fully booked due to online bookings. All the staff are friendly and helpful, great value for money and... More 

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1 review
5 of 5 stars Reviewed August 10, 2013 via mobile

Michael and his team went out of there way to help us. For $12 a night it's got all u need. Nice clean room with nice bed. The best thing about the hotel was how helpful Michael was. Our trip got cancelled to Halong Bay and one company tried charging us for it, Michael was great and made sure we... More 

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Sentosa Island, Singapore
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2013

we were unlucky, the aircon in the room that my friend and I had wasn't working. the staff was very helpful and accommodating though.. Unfortunately, all the rooms are fully booked so there's no way for us to move to another room. The stairs are cramped and the toilet is so so...but then, for its price, it's acceptable. We moved... More 

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Lisbon, Lisboa, Portugal
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 26, 2013

Positive: Excellent staff, great food Negative: No lift, very small rooms, and cramped stairs The staff made everything to please us. We did a trip and the staff kept our lugage for a week without a thought. They are all very young and dedicated. One of the onwners give us some great restaurant tips. Great restaurant near Liberty.

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Adelaide, Australia
Top Contributor
84 reviews 84 reviews
40 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed April 5, 2013

While I was in Hanoi late last year my husband and I syayed at the Liberty Hotel in Hang Non street Hanoi.At first we were a little apprehensive because it was so cheap, but our options were limited. As it turned out, it was a great move, the staff were ever so friendly, spoke very good English and couldn't do... More 

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 5, 2012

We got there late, since we had to wait 1h at the airport for our hotel pick up, which we had confirmed twice (we also had to call them twice until anything happened). We got a room just under the roof, which looked like the storage for overbooked guests: The room was small, had no aircon, no fan, no safety... More 

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3 of 5 stars Reviewed September 20, 2012

the staff was really friendly and helpfull. the room was small but quite clean and the location is perfect. breakfast nothing special. rooms are a little overpriced in my opinion. we booked the halong bay tour with venus cruise here and it was excactly what they promised us.

Was this review helpful? Yes 1
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