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All 490 Hanoi hotels

Splendid Star Grand Hotel

3.0 of 5 Hotel   |   No 14 Tho Xuong lane, Au Trieu Str | Hoan Kiem dist, Hanoi 10000, Vietnam
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Ranked #32 of 490 hotels in Hanoi
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
bay_area_folk Trieste, Italy
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479 people have reviewed this hotel

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88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Trieste, Italy
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here two nights after a trip to Halong Bay. We were fortunate to overlap with Martin the manager for the first part of our stay and he was very helpful as all the other reviews have indicated. The room was quite good (do not expect any great views from any of the rooms, but most importantly ours was... More

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My experience in this hotel was really fantastic :) The hotel is a great location which located very closed to the old quarter and shopping street and just few step to the Cathedral Church and 10 mins to the Lake. Even though the hotel is near to the shopping street but you won't hear the noise when you close up... More

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Was this review helpful? Yes 1
London, UK
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its hard not to be swayed by the cheap rates offered by local hotels in Vietnam! We found this hotel to be very clean although a bit rusty. Bathroom was cleaned very thoroughly everyday but it could definitely do with a refit. Shower was a little up and down too. The room had all the usual western satellite channels and... More

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Wantage, United Kingdom
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here March 25th for two nights, .... Pros Hotel is a great location for the old quarter in Hanoi... Very helpful staff (most very good English) .... Good value for money....good breakfast !!! General...arrived early 6:30am and made very welcome with drinks etc while waiting for rooms to be ready....no charge for these drinks, we had two rooms... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our time here. The staff were very helpful and friendly, the room was clean and nicely appointed, and it's in a good part of the old quarter. They were happy to try organise trips for us - and didn't push too hard on the sales. We were glad to find an hotel that would take us and our... More

Was this review helpful? Yes 2
Swansea, United Kingdom
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The reception staff will try to sell you trips as you eat your breakfast and every time you step into reception, when they release you've arranged trips/taxis...etc. they don't seem to be that interested in you.

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Brighton, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had just the best time in this hotel, a great location in a quiet part of the old quarter, a lovely room (cleaned daily), and a good breakfast. Martin and his team are very attentive and look after your every need, nothing is too much trouble and always with a smile. I have booked to come back in June... More

Was this review helpful? Yes 3
Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Really lovely hotel in the Old Quarter, a great location from where you can walk anywhere in the city. The hotel is small but rooms are very spacious and kept immaculately clean. The only gripe would be that there is no shower curtain so bathroom floods when taking a shower. For breakfast you can choose as much as you like... More

Was this review helpful? Yes 2
Broadbeach, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My friend and myself recently returned from a wonderful stay at this Hotel and cannot praise it highly enough. In every way, it exceeded our expectations, although we were a little unsure when we first arrived. The rooms were large and spotlessly clean. The all inclusive breakfasts were delicious with a wonderful choice. No limit--just go thru the menu if... More

Was this review helpful? Yes 1
Yorkshire, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2014

This is a fantastic place to stay! I can't fault it! It's clean, has strong wifi all over, is very reasonably priced. The food is great and it's in a perfect location in the old market. But what makes this hotel is the staff. There isn't anything they won't do for you from booking tours or physically walking you to... More

Was this review helpful? Yes 1

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Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str | Hoan Kiem dist, Hanoi 10000, Vietnam
Phone Number:
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #32 of 490 hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Official Description (provided by the hotel):
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 
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